Florida Hospital Kissimmee

Reviews 3

AL

Alexis Quinones

I WOULD NEVER IN MY LIFE EVER GO TO THIS HOSPITAL AGAIN. I went to the ER with severe chest pain and I was throwing up blood. The woman in the front was very nice. She attempted to help me get set up but wasnt really sure what she was doing. Then I was taken back for an EKG and sent back in the waiting room. From there they moved me to a triage where a nurse basically took my blood pressure and my temperature while another nurse was typing in the computer. The second nurse (typing nurse) was very rude. She even tried to argue with me about my blood pressure which was extremely high for me and in the high range. After that I was placed back in the waiting room where I was literally in tears for about an hour and a half. Finally, the rude nurse came and got me to take me to the back. I was in excruciating pain and the nurse had me follow her while she was running through the halls because she stated she wanted to get to her desk because she didnt like moving around. When we got to the back there was a bed in the hallway next to the nurses station. That bed was my "room," I was given all of my treatments in the hallway! The doctor directly checked me in the hallway!! She spoke about my medical issues in the hallway with many other patients family members standing in the hallway. MAJOR HIPAA VIOLATIONS!! The nurse that took my blood was supposed to be my nurse and I NEVER once seen her when I asked for her. They would say shes coming and I could literally see her walk pass my hallway and go sit down in the Nurses station from the other side of the hall. She was extremely rough when putting the needle in my arm, she did not understand me when I told her what arm they normally have to use to draw blood and for IVs. She stuck me in the WRONG arm twice before taking my advice. While hooking me up to my IV she was also very rough, she was yanking and pulling on the tubing extremely close to my arm. After sitting in the hallway for a little over 6 hours a patient came in and received a room, the nurse THEN and only then put a half fold around the one side of my bed so that I could not look towards the ambulance entrance anymore. It was time for me to go and I was still hooked up to an IV. I asked for about an hour and a half to be unhooked and the nurses kept going back and forth. Sitting in that hallway right next to the nurses station I heard how the employees and not only the nurses spoke about the patients in the hospital. Leaving call bells ringing and talking about how theyre not going to answer the light because the guy is "Puking his brain out," which he was and I felt so bad for him. It took thirty five minutes for someone to answer this poor mans calls. They werent busy, I could literally see their computers from where I was sitting and they werent exactly working. I watched as they took "selfies together. Went in and out of the ambulance door just playing around, and I heard them speaking about their sex life to one another about how they are sleeping with the same doctor from the hospital. This was the worst hospital experience I have ever had in my life, so bad that I was ready to leave before being treated which I forgot to mention didnt happen until 2:00 am... I arrived to the hospital at 7:30 pm!!! I was not discharged until almost 4:00 am!!!! They said that they are behind and very busy.. that was their answer every time I asked for some type of assistance. The CHARGE NURSE discharged me and literally she handed me a folder and told me to follow her to check out. She didnt explain anything to me, I basically had sat in that hallway for 8 hours not to be told what was wrong with me. The best part of my visit was the check out. It was simple and easy, the woman that assisted me was very compassionate and I even told her about my experience. She went on to tell me that she is in her last few days of employment and that working there at the hospital has been a bad experience. There is a lot more but my blood is beginning to boil. End result I would NEVER recommend even my worse enemy to go to this hospital.

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Ariel Paige

I came to the Emergency Department straight from my doctors office after finding out that both of my legs have possible infection in the bone from the knees down to my feet. The admission department was fantastic. The two women who registered me were fast and wonderful. But the "RN" who called my name to go back into a room was extremely rude. I then was placed in a storage room with a hospital bed placed in the middle. My husband and I sat and waited for 15 minutes without any recognition whatsoever. I was in extreme pain and my vitals still had yet to even be taken. Finally when an RN came into my "room" she was rude and had zero bed side manner. I explained my condition to her and she didnt seem to care whatsoever. Once she left my room an ARNP (NOT A MD) came in to access my knee. I advised the ARNP that I had just had X-rays taken that day of my knee, and did not need additional X-rays. I was just concerned about my white blood cell count and needed to rule out an infection and needed something for pain until I could get into an Orthopedic Surgeon. The ARNP STILL ordered the same X-rays that I had just gotten done hours prior. After the X-rays were taken a paramedic came in to draw blood for labs. She attempted to start an IV on my left forearm, and fished for the vein and ended up blowing the vein. Blood was all over the bed, and she wasnt even able to get any blood into the tubes. Another RN came in who was very nice and professional. He was able to start an IV line and draw the necessary blood for testing. I was then told that I was going to be placed in observation and if it got overcrowded that MY HUSBAND wouldnt be able to stay with me. I was in the observation area for about 2 hours, and my husband was able to stay with me. The ARNP finally came to tell me my results, and discharged me. Overall I will not go back to this Florida Hospital location due to the lack of professionalism and bedside manner. If I am a patient with extreme pain and have a possible bone infection in my legs I DO NOT want to be seen by an NURSE PRACTITIONER!!!! I will not be returning to this location in the future, and I advise the same to you!

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A Private User

**GETTO HOSPITAL****DONT GO TO THIS HOSPITAL***HIGH PRESSURE TO COLLECT IN THE EMERGENCY ROOM****I WENT TODAY TO THE EMERGENCY AND EVERYTHING WAS GOING FINE UNTIL THE END WHEN THE PATIENT SEVICE PERSON AT THE END REFUSED TO GIVE ME MY PRESCRIPTION (ROLLED HER EYES, SUCKED HER TEETH, AND VERY CONFROTATIONAL) TOLD ME THAT I HAD TO GIVE HER A PAYMENT AND THAT THERES SIGN POSTED ALL AROUND THE HOSPITAL AND I SHOULD HAVE READ IT BEFORE GETTING SERVICE. SHE ALSO READ TO ME A LIST OF BILLS, ADDRESSES AND PHONE NUMBERS AND SAID I WAS IN COLLECTION AND THAT I HAD TO MAKE A PAYMENT. I KEPT TELLING HER I CAME THROUGHT THE EMERGENCY WITH PAIN AND THAT I WOULD CALL HER BUT SHE CONTINUE TO HUMILIATE ME SAYING SORRY YOU ARE IN COLLECTIONS FOR NOT PAYING YOUR BILLS AND THAT I HAD TO MAKE A PAYMENT OR WHAT WOULD I WANT HER TO DO AND I REPLIED PLEASE LET ME GO IM NOT FEELING GOOD AND SHE STATED HER JOB WAS COLLECTIONS TOLD HER TO PLEASE GIVE ME MY PRESCRIPTION. I THEN TOLD HER TO CALL THE POLICE BECAUSE SHE PUT ME IN A VERY UNCONFORTABLE POSITION I FELT I WHEN IN FOR FEELING BAD AND CAME OUT WITH STRESSED AND I FELT THAT WOMAN WAS NOT LETTING ME GO UNTIL RECEIVED PAYMENT OR SHE WAS ABOUT TO FIGHT ME (INCREDIBLE ). SHE REPLIED I CANT DO THAT BUT HOW WOULD YOU LIKE TO MAKE A PAYMENT BASED ON YOUR ACCOUNT YOU DONT PAY SO I NEED TO COLLECT A PAYMENT FOR THE SERVICES YOU GOT TODAY, DIDNT YOU GET THREATED AND IT WHEN ON UNTIL SHE GOT ME UPSET AND I CALLED THE NURSE. THE NURSE WENT TO HER AND SHE GAVE HER A PAPER FOR ME TO SIGN I REFUSED AND THE NURSE ASKED HER FOR MY PRESCRIPTION.