Vision Unlimited at Doral

Category:	Optician
Address:	7500 NW 25th St, Miami, FL 33122, USA
Phone:	+1 305-662-2990
Site:	vuoptical.com
Rating:	3.2
Working:	9AM–6PM 9AM–4PM 9AM–6PM 9AM–4PM 9AM–6PM Closed Closed

Location

Photos 40

Reviews 7

Jackie P.

Place is neat and clean but not great Customer service ...poor people skills ...long wait even showed up early still waitted 35min past our appointment...they say they see children..I think they need a refresher course in pediatric services...my kids are special needs..and told and called in advance to get him sen asap and minimze his stresses....they didnt even know how to deal no communication and got the look of oh great do we really...I do not recommend this place for kids...the Dr in other hand was very professional and patient...they should reconsider the staff

Lone Drawcansir

customer service is deplorable. try calling them i dare you. youre stuck on hold for forever until the voicemail kicks in. if you get a person on the line please hope you have good reception because they will hang up on you no questions asked. also if you do get the insurance on the glasses please note that if you brake them they will replace them but they will ask for the broken ones in exchange meaning that unless you have extra glasses you wont be able to see until they provide the replacement, not to mention the wait time if ridiculous.

Isabel Herrera

Horrible customer service. The dress code is unprofessional.Some of the employee seem as if they woke up and without even bathing just came in to work. The employee who first sees you before the doctor is cold and had little to no patience with childrens. This is a place I will not recommend or wish to ever come back to.

Aracely Acosta

I dont understand why they have a company phone if they never pick it up called twice and no luck Im going over there now when I get inside I will call again and if the phone rings and they dont pick up Im going to let them have it. its ridiculous. Very unprofessional.

Mariam Benitez

Horrible customer service please looks clean and organized for no reason. The girl that dilated my pupils was very rude Im never coming here again

Nicholas Rodriguez

Hands down the best experience ever !!! Great staff and the front desk receptionist was very helpful.

Alexei Gutierrez

They should take classes on costumer service and learn how to treat people better!