Category: | Medical Center |
Address: | 8333 N Davis Hwy, Pensacola, FL 32514, USA |
Phone: | +1 800-874-4542 |
Site: | medicalcenterclinic.com |
Rating: | 1.8 |
LA
Larry Gibbs
Following the completion of a colonoscopy, I received a letter from the Medical Center Clinic (MCC)signed by the doctor reporting results for a procedure (EGD) that I did not have. The letter made no mention of the results reported verbally by the doctor to my wife and I immediately following the colonoscopy. When I called the MCC I had to leave a voice mail message and never received a follow up call. I went to the MCC and was not allowed to speak to the doctor or his nurse. The receptionist told me the nurse said there was a glitch in the system and she provided me with a written summary of the actual procedure performed. Apparently these types of "glitches" are not considered serious enough to warrant proactive steps by MCC staff to reach out to affected parties. I am very disappointed with the error and the way it was handled.
MI
Mike Lowel
This place is going downhill fast. Management doesnt care about the employees and infact have been heard laughing and joking when they let someone go. Doctors have been continuously leaving this facility for several years and their recruitment of new doctors proves to be ineffective. Practice managers berate the staff on a daily basis and tell the staff that they dont work for the doctors; that they work for clinic. Currently with the closing of the cancer center, this place is less than 50 percent occupied and as stated above, there is a very good reason for that. They are also extremely quick to send bills to collections before insurance even has a chance to pay. Use at your own risk...youve been warned!
CR
Cristy Morawski
This place is falling apart in patient services. Took my mom in for a follow-up post surgical visit only to find out that the appointment was cancelled. No one called us. Since neither of my parents drive, this was a slap in the face and a total waste of our time. We also had to fight to get another appointment. She is not doing well and no one seems to care. We were also informed that her next appointment had been changed. What is going on? The health care workers in the office were also very rude. There seemed to be zero communication between departments. Guess I will be looking for a different place to go.
CR
Crystal Griffith
As a retired RN, I have to say I am extremely upset with the quality of care offered by the Cardiology Dept. Hubby was admitted to WFH in Acute CHF with other complicating medical issues. Dr. Branco was his MD from Cardiology. He refused to come see my husband but sent the PA/CRNP to see him along with the Hospitalist he was admitted to. The real kicker was that Dr Branco was about 50 ft away at the Nurses Station. Havent been back to Branco since. I took my hubby to Houston where he received wonderful care from Dr. Goel in the Pearland office. He is affiliated with Memorial Hermann Hospital.
FR
frank carron
I was treated by Dr. Matthew Kern for several severe fractures of the spine. I put my trust in Dr. Kern and it was well placed. He treated me when others would not and he did a great job. I highly recommend him.