Companion Animal Hospital

11499 US-301, Thonotosassa, FL 33592, USA

Category:	Veterinarian
Address:	11499 US-301, Thonotosassa, FL 33592, USA
Phone:	+1 813-986-2448
Rating:	3.4
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed

Location

Photos 56

Reviews 14

Bobbi Edens

I was a client of Dr. Duke. My dog is insulin dependent due to his diabetes. The first shady thing I noticed is that they would not give me a prescription for his insulin and or diabetes food to fill through pet meds. Stated they do not give prescriptions. I was starting to run out of insulin and called and placed a order for my dog. This was on a Wednesday. The girl acted like she had no clue who my dog was and or what medicine he was on. I then contacted the "manager" who apologized and assured me that his insulin would be here no later then Monday by 1. I called and the same girl from before told me it was not in. I said wait...my dog gets sick with no insulin and he has been low since the weekend due to the first mistake. I asked to speak with the manager and she refused to get onto the phone. the girl began repeating herself over and over again about they do not ship out on weekends and that its not "life threatening". Wait...when my dog was in here you said he was border line diabetic coma and needed his insulin. now he can wait almost 4 days because of your mistake. After demanding the manager again the girl hung up. I made multiple calls back to the vet and they would just dump me in voicemail. Finally the manager picked up with an attitude and told me she ordered it but was told after the fact it would be here until Tuesday and or Wednesday. no apologize...no call back..nothing....I said I would like to speak with Dr. Duke. She then advised that no one speaks to Dr. Duke. She then said it was ok for the prior tech to hang up on me because she is a grown woman and if I was rude I deserve it....how do you know I was rude? you wouldnt come to the phone? Then she tells me that I am fired from the office as a client...and she will call and cancel my dogs insulin. Also told me I can come pick up his records. I have never in my life been treated in this manner. I also never knew someone could be so heartless to cancel my dogs insulin. Dr. Duke if you read this...you lost a customer. sorry I couldnt speak with you directly.

John Thompson

I was a brand new client, called ahead to get estimate for my 3 years old rottie to have her annual check up, was quoted $185. Upon our initial meeting with Dr Duke, he did not introduce himself, nor was he friendly. Upon leaving to check out, our bill came to $270. When confronting the lady at front desk, she said that the doctor must have thought it was necessary to add more costly services to the check up. The bill was the bill. Then, we noticed that the office did not provide us with the Rabies Tag after our dog was vaccinated. And, they also gave our dog the 3 year vaccine without discussing with us if we wanted the 3 year or the 1 year. We luckily called ahead to animal services to find out the cost of the tag, it was an additional $20. And, every year after that, we still have to go to animal services to pick up and pay for another tag. Will not be returning to this doctor. Do yourself a favor, take your dog or cat elsewhere.

Jarrod Ray

This place is a disgrace. They will rip you off anyway possible. Started goin here 4 months ago got my boy on trifexis been on it since. Came in to wiegh him and get his medicine and the vet tech was tryin to tell me he hasent been checked for heart worms since 3mo old lol no possible because he was a year when i brought him into this place. They would not give me his treatment said he has to have a heart worm test. I said he just had one 4 months ago. Tech wanted to agrue with me about everything i said. No customer service very rude and disrespectful. Also the lady at the front desk is very rude and mean. Not welcoming or nice at all. I highly dont recommend this place and will never be back. Also what if i would have bought 12months supply four months ago???? Then this would have never happened. They refused to sell me any trifexis without givin them pointless money for another heartworm test that e just had 4 months ago

Lena Fried

It was understaffed, i stood at the desk for almost ten minutes waiting for a receptionist. I took my dog in to euthanized and Dr Duke said two words the whole time I was in the office. The tech had to push him away from my dog on the table because he was trying to give him the meds before asking if I had any questions or if I was ready for him to administer the medication. He had no bedside manner at all. He had no empathy for what I was going though at all. After he administered the meds, he checked my dog with his stethoscope, said "hes gone" and walked out of the room. Dont EVER take your pets here if you are looking for someone to empathize with you and treat your animals as their own.

Jon Howell

Today Dr. Duke and his staff helped us through a very difficult time. They conducted themselves with incredible poise and respect. I am grateful for their service and comfort. They are proof that passion for your profession results in excellence even during its most unpleasant moments. I recommend them 100% for any veterinary needs.

Bill Purdell

They are very caring and helpful i just had to put my dog down after he was suffering from old age 15years old they were not "officially" open but helped us anyway they treated him with respect and cared for him till the end i will miss him but they made it easy. i have also had other great times with them for normal checkups....

Joyce Lang

Dr. Duke is a wonderful and caring Vet. He saved my birds life. That was eleven years ago. Dr. Duke is extremely knowledgeable. He takes the time to talk to you and thoroughly explain what needs to be done for your animal. I would not go to any one else.

John Berryhill

I live in Tampa so its a little bit of a drive but the excellence of care that the staff at Companion Animal Hospital have given my pets has been nothing short of extraordinary. My eternal thanks to Doc Duke and his incredible staff

Danielle Johnston

Dr. Duke is a good vet and definitely cares about his patients. I wouldnt go to any other vet.

Shanna Glover

They were expensive but they did save my puppies life from being attacked by a large pitbull.

David Faxon

They showed a level of caring that I didnt expect when we lost our Paco

April Davis

Always professional and compassionate! <3 them!

Keri Harrington

Terrible service, long wait and over priced

John Garrett

Great caring vet!