Category: | Internist |
Address: | 875 Century Medical Dr, Titusville, FL 32796, USA |
Phone: | +1 321-268-8787 |
Rating: | 4.5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed Closed |
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Sibylle Johnson
For anyone with serious health problems, choosing Dr. Itani and his office could be a fatal mistake. My husband is a stroke patient whos blood thickness has to be carefully monitored. His previous (retired) physician would call us within 24 hours after blood drawing (INR) to instruct us on either low or high PTR (low makes patients susceptible to stroke and high to hemorrhage). One week ago he had his blood checked and nobody got back to us. Now that was not an isolated case. Any previous blood draws / labwork were also ignored and we had to call the lab directly to find out the results. Dr. Itanis staff blamed the lab (AGAIN and AGAIN), we called the lab, they said they submitted the results within 2 hours directly to the office. I called Dr. Itanis office and was told "not to worry", we WILL call you if it is ***critical***. Really, you wait THAT LONG?????? As someone who wants to AVOID it get critical, I wonder - why wait that long if a simple phone call and new instructions could AVOID THAT. As it turned out, his INR was very high and if I hadnt called, we wouldnt have known the health risk he was under (hemorrhage). As of today (one week after the blood draw), nobody from his office has called with instruction. Please keep in mind - this was not the first time. I have given this office several chances (hoping that this was a new patient kind of issue), with the same results. Now we went to another doctor who provided proper instructions and assured us that this would not happen at his office. Dr. Itanis office is a medical malpractice suit waiting to happen. But the sad thing is that some unsuspecting patients could get seriously hurt in the process - and that trumps any financial reimbursement one could gain from this hair-raising negligence. PS. getting hold of anyone there has been a nightmare as well. Either nobody answers, or the phone appears to be busy ALL THE TIME. I literally had the phone redial automatically for hours, but it continued to be busy. It seemed to me that they left the phone off the hook. Like I said, use this doctor at your own peril.
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Sophia L.
Sibylle Johnson, you wouldnt know top professional care if it hit you in the face. If it wasnt for Dr. Itani and his wonderful, professional staff, I wouldnt be here today. Go take your negativity some where else!
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Bruce J
Dr. Itani listens well, takes time to answer questions, and often gives you multiple options. They work hard to fit you in if urgent. Wonderful staff makes you feel like family.
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Cadie Perez
Ive been going to him for years. The staff is great and always willing to get me in on a last minute notice.
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Mary DiMarco
Staff and doctor very professional and willing to do that little extra to help you
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Neil Gonzalez
They are the cool reputable example of a classic medical family.
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Lief Fox
Awesome staff and doctor.