Inman Park Animal Hospital

Reviews 4

JE

Jeff Krichmar

Let me start by saying that the one time I did see a vet, it was Dr. Fowler, and he was fantastic. His prognosis was spot on, and the manner in which he conducted himself was everything I want in my pets veterinarian. This review has nothing to do with the quality of pet care administered at this clinic, which from what I experienced was very good. This review is an objective dissection of the shitshow that is the reception process at this establishment. You know the old adage, "Fool me once, shame on you..."? Well shame on me for thinking my second experience couldnt possibly be any worse than my first. The first appointment was scheduled over the phone and I arrived 20 minutes early, at the suggestion of the staff I spoke to on phone, to fill out the paperwork and get my dog checked in. I fill out the paperwork, and proceed to sit and wait the forty unexpected minutes before being escorted to a small examination room where Im made to sit for another 15 minutes. Mind you, my dog doesnt love sitting in vets offices. She gets squirmy, and starts whimpering, and you can tell she cant wait to be done and leave. I then get asked to bring my dog in to another room to see the doctor. Doctor does his thing with skill and compassion like the warm hearted expert he is, and Im asked to go back to the front to schedule the follow up appointment, and pay the bill. The lady in the front who wont stop referring to every non staff male human as "daddy" - myself included - which was cute the first few times until it became apparent that to this woman I wasnt an individual, but instead just another person whos name isnt worth remembering. She gets called of and disappears while I wait for about ten minutes. She keeps referring to me as "daddy" even through the checkout process while holding a credit card with my name on it in hand. We schedule an appointment for a week later. I, like many, work a 9-5, so my time is valuable to me. I worked from home in the morning so I could bring my dog in for my 11am appointment, letting my team know that Id be in closer to noon, as my dog seemed improved, and I expected the follow up to be rather quick. I arrive at the clinic at 10:50, where Im eventually acknowledge by the lady who still refuses to use my name when addressing me. She cant seem to recall me having an appointment. I assure her the reminder card she wrote for me seven days ago is sitting in my car not ten feet away from her confusion. She finds the appointment, and then I proceed to wait until 11:30, where Im escorted in to the same small exam room, and told Ill be seen right away. At 11:47 I decide enough is enough and I leave. I decide that Im not going to support a business that has zero respect for its clientele, and Im going to hop online and let others know how poorly I was treated twice. If you value your time, and/or your humanity avoid this place like the plague. East Atlanta Animal Clinic might have a waiting list every now and then, but at least they know when youve got an appointment, they refer to you by name, and youre in a room within minutes.

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CH

Cheers Chew

OVERPRICED FACILITY! My dog is 13 years old, so his seasonal pollen allergies are nothing new. I only use Inman Park Animal Hospital as a last resort when I cant get to my main vet... and this most recent visit reminded me why. I took my dog in to get a simple cortisone shot (or steroid shot, whichever they use to calm allergies) and walked out with a $150 bill! In addition to the office visit fee, the actual cortisone shot and a bunch of other little miscellaneous fees, they also tacked on a procedure I did NOT ask for (because it had just been done by my main vet) AND they prescribed me this jar of useless topical solution that has since done absolutely NOTHING for my dog. On top of all of that, the guy at the front desk had the nerve to try and pressure me into buying this almost $30 bottle of shampoo, before I finally had to say enough was ENOUGH! He was almost coming across as a used car salesman, trying to pitch something to me that I didnt actually need. Again my dogs allergies come and go every year like clock work, so I usually know what to expect in terms of cost. My main vet would have charged me half of what I paid at Inman Park Animal Hospital... and I wouldnt have had to deal with some pushy front desk sales person either. I left there feeling like I had just gotten SWINDLED! It seems as if they care more about making a quick buck than they do about valuing long-term relationships with their customers. Some people have a hard enough time deciding whether they can even afford a vet sometimes. So its shameful when places like this take advantage of unsuspecting customers and the love they have for their pets. One thing is for sure, I will NEVER use them again, under any circumstance!!! Overall, Dr. Fowler is a good veterinarian and aside from the high pressured sales tactics, the staff is very friendly. However, there are a lot of other animal hospitals in Atlanta with good vets, friendly staff, better facilities and that are LESS EXPENSIVE. Sorry, but theyve seen the last of me and my dog. This was ridiculous!

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JU

Julia Gardner

All i can say is thank you!!! Kevin, the doctor was amazing!!! I had never been there before I just moved here not long ago. I Tried (pets are people too) when i first moved here and it was a awful experience !!! Way Over charged and my dog screamed the entire time at that place! Dogs too have intuition. My little Pomeranian can normally be aggressive when he is uncomfortable, but not once did he growl or snap at the vet techs at inman. Because obviously they know what they are doing, and made Little so comfortable! They are amazing at their job! Im literally in tears right now because I believe inman vet hospital just saved my dogs life. I cant say enough, other than this is the best vet I have ever experienced and my dogs agree! Thank you for making us feel comfortable. First thing when I walked in, so scared, crying, I got a hug from the rep at the front. I really appreciate people out there like you and your clinic that want to help those in need and treat animals like they matter like they are our babies, cause they are. I will never go anywhere else. So many thanks!!!!!! I never write reviews, but i had to because they are so great. So Thank you all at inman vet and God bless! And Little says thanks too! :) see ya soon, hopefully not too soon though! Lol :)

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LI

lillian govus

I cannot say enough great things about Inman Animal Hospital (though I kind of dont want to so I can keep Dr. Kevin and his fantastic team all to myself!). They specialize in truly treating animals - listening to them and understanding them, not over-using incredibly expensive medical devices. I had an emergency with one of my dogs, and after x-rays and MRIs at the emergency vet, he declared that my dog had a fatal tumor and wanted to keep my dog over the weekend. It didnt feel right, so I refused (after having paid several hundred dollars) and got my dog into Inman Park Animal Hospital ASAP Monday morning. Just one look, and Dr. Kevin knew that my dog was in pain. Diagnosis: pinched nerve. A $50 prescription and a few hours later, my dog was back to his old self. Amazing animal care because he truly cares - Dr. Kevin can never retire!

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