Spring Lake Animal Hospital - Low Cost Veterinary Care

Reviews 7

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Kimberly Austin

This place doesnt deserve not one star! I took my dog Cookie in because she had an infection of the Uterus (Pyometra) and needed emergency surgery to remove her Uterus (in other words Spayed). They took her in and advised they would give her some IV because she was a little dehydrated, then they would start the surgery at 6pm. They called us around 8pm and said she was doing just fine and she was resting from the surgery, and still a little groggy from the anesthesia. They said they will call us first thing in the morning to follow up. That call never happened. We (myself and my 15yrold daughter) called all that morning and received no answer. Eventually, at 8am we drove by there and no one was there. Finally, at 12pm drove back there and they were opened. The young lady (Alexis) advised we can see her but she was sleeping so she will have to wake her up. She went to the back and took 20min to come out. She came out and placed a lifeless wet dog on the table. Cookies mouth was wide open, she was stretched out, and not breathing. We said she is DEAD?! The young lady states "No she is not, she is just on anesthesia!" We said "No, she is clearly DEAD! At this time She put her hand on Cookies chest and says "Oh Im sorry!" Snatched her off the table and brought her to the back. That was the last time I would see my little sweet dog. That is the last memory my daughter has... A lifeless dog, stretched out on a table. When we asked why she was wet, Alexis stated she had diarrhea all over her and they had to clean her up before they brought her out. She was probably dead all along, laying in her diarrhea all night before they brought her lifeless body out for us to view. My daughter is distraught, my family is heart broken. This guy should not be allowed to practice. My dog didnt deserve this. The Vet so called "Dr." Wilson deserves this or worst!

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Tamara Carter

I toke my dog here after a severe injury from another animal in the neighborhood. I have been to the office several times before but not for anything major...typically just grooming and immunizations or shots. I called ahead because he was injured very badly and losing a lot of blood. When I arrived, I was immediately taken in the back office to wait for the Dr. I waited about 30 minutes- even though I could hear him right behind the door and there was no one else there waiting but me. I felt awful for my dog- just like a family member to me. I felt like they showed no compassion at all. My dog didnt like any of them including the Doctor. I left him overnight for stitches. I picked him up , he had the stitches but was very upset. I asked when he was given pain medicine, the front desk receptionist advised he wasnt! It was an additional cost of $6. I paid it but I thought that was an awful experience to have surgery on a dog and not medicate him after he awakes. I asked for the doctor to come out and advise on how treatment should be handled at home. He would not come out- he advised me to read the instructions first. Bottom line---- I would never use them for an emergency again!!!

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Stacey Hill Culbertson

***IF YOU LOVE YOUR PET, DO NOT BRING YOUR FUR BABY TO THIS AWWWFUL PLACE***....THEY EMPLOYED SOMEONE WHO CLAIMED TO BE A DOGTRAINER. YET, HIS IDEA OF TRAINING DOGS WAS TO STARVE & BEAT THEM! MY FRIEND BROUGHT HER DOG THERE FOR A FEW DAYS OF BORDING. WHEN THEY PICKED THE DOG UP, SHE WAS SHAKEN, SKIDDISH, DEPRESSED AND WOULD NOT EAT. IF YOU CAME NEAR HER SHE WOULD COWAR DOWN TO THE FLOOR WITH HER TAIL BETWEEN HER LEGS. SHE ALSO HAD AN UNEXPALINED GASH ON HER NOSE. I TOOK MY SENIOR JACK RUSSELL DOG THERE WHO WAS NOT ABLE TO PASS URINE ON HIS OWN, CLEARLY HIS KIDNEYS WERE IN TROUBLE. INSTEAD OF DRAINING HIS URINE, DR WILSON PUT HIM ON A DIURETIC WHICH CAUSES FLUID TO RAPIDLY BUILD UP FOR THE PURPOSE OF NOT RETAINING WATER. PROBLEM WAS MY DOG WAS UNABLE TO PASS HIS URINE!!! HE SENT US HOME WITH THE DIURETIC FULLY AWARE THAT MY DOG COULDNT PASS URINE, AND NEEDLESS TO SAY, MY DOG DIED IN MY ARMS 2 HRS LATER A VERY PAINFUL DEATH....NEED I SAY MORE!???

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Jasmine B

I took my 2 year old pitbull to be neutered here. When I dropped him off, there were three employees at the desk and none of them greeted or said anything to me until I said something to them. They were very unprofessional and slightly rude. I called to ask if some one else could pick up my dog because I wouldnt make it before they closed, and they simply said ok without asking who would be coming. They could have given my dog to any Joe Schmo who came in asking for him. When I dropped him off, I gave them the coupon I had from SpayGeorgia, and when it came time to pay, they had already lost it and tried to make me pay full price. They tried to not give my leash back, saying I didnt drop him off with one, which was a lie. My dog also smelled disgusting like he had laid in his own pee for two days, and I couldnt even give him a bath because he had just had surgery. I will never take my dog back here again.

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Dexter Baker

Great results from the surgery but HORRIBLE follow-up and HORRIBLE Customer Service---went for our follow-up visit and the vet was not even there to tape my dogs ears. Appt. was at 10am and after waiting 45 minutes was told the Vet would arrive around 12:30. I drove an hour to the appointment!!! There was no office manager to discuss the matter with-----so since I had to return to work an hour away Im forced to pay a local vet to complete the follow-up that I had already paid for with Spring Lake. Am awaiting a call from the vet as I feel I have not received the services that I paid for. WOULD NEVER RECOMMEND!!!

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Logan Liptak

Took my cat there for a seizure type event. Did bloodwork and sent her home saying UTI. However, she was severely deathly anemic with severely low blood sugar. Ended up taking her to an ER 2 days later, she died within the week. I called here to get bloodwork, turns out it was abnormal and they never said anything, nor did they notice her gum pallor. I took my pet here because mine was closed, had this "vet" noticed obvious signs my cat would be here. They also missed a very obvious case of ear mites when I took pet for ear gunk. If you value your pets life dont come here.

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Ana Smith

My kids accidentally stepped on our fur baby, causing fluid to fill her lungs ( blood was coming out her little nose ) so immediately I started calling around and they were the only ones who could take me in asap. Not long of a wait plus fees were crazy low ; they even offered a free 48 hour follow up but lets just say she was running around so well the next morning and eating (by the time the 48 hours came she was back to her normal self)I didnt need the follow up. Thank you so much Dr. Wilson for caring for our sweet angel!!!

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