Tiger Tails Animal Hospital

Reviews 4

SC

Scot G

We began going to Tiger Tails in 2013. Dr. Zack/Dr. Carol and the entire staff are absolutely amazing, professional, courteous, cost conscious and experts in their individual scope of practice. They take their time with you, explain things as well as providing cost effective scenarios. We love Dr. Zack/Dr. Carol, they are not only amazing vets but are exceptional human beings. You will love it here, they truly care about animals and their owners and are well equipped with the latest technology and intellect! UPDATE: We lost our sweet angel to liver cancer 3/12/15 (totally devastated). It came out of nowhere when on March 6th she didnt eat like she normally would. On Saturday the 7th in the evening I called Dr. Zack directly, he took my call and suggested we come into the office on a SUNDAY (when typically closed) to check her out. Blood work showed liver enzymes way off the chart and x-ray discovered a tumor. Dr. Zack and his wife Sue sat in the floor with us as we held our baby and balled. It was the hardest day of our lives and they cared enough to hold our hands, sit in the floor and mourn our pain. On Monday we did an ultrasound, the results were gut wrenching and confirmed, liver cancer, the news, Stinky had less than a week to live. How do you process that? We work from home so we were so fortunate to shower her with additional love and comfort 100 fold. Stinky passed away in our arms, in our home, on her favorite spot, on our bed, March 12th at 7:45 pm, just days after her diagnosis. Dr. Zack suggested we leave her home through this phase after I had made a call to him about an hour prior to her passing, if she was comfortable and wanted to be with us he said let her be where she is. He was so right and we are so glad we had this option. Later that evening around 9:00 pm I called Dr. Zack and he graciously met us at his clinic so he could arrange and have a wonderful place named deceased pet care come and pick her up to prepare her for her final resting place the following morning. We would then go a few days later to view her and await them to prepare her so we could bring her back home in her urn. Dr. Zack also made 3 paw prints that were amazing and we will cherish forever. Prior to leaving his clinic that evening of the 12th, Dr. Zack, myself and my wife held hands while holding onto Stinky as we prayed, it was such a tender moment of gratitude and I can never thank him, his wife, Dr. Carol and the rest of his staff for all they have done for our entire family. Hes an incredible vet and a remarkable man. We love him! When you lose a pet (family member) you lose a child and a part of your soul, those who know what I mean, know how we feel.... We love you Stinky and will see you at the Rainbow Bridge Baby! Momma and Poppa! Scot and Michelle G

---

KA

Katie Barkle

Dr. Zack and his veterinary practice is TRULY one in a million. Dr. Zacks medical knowledge, background and instinctual abilities are stellar as are those of his other veterinarians on the team. Dr. Zack has a heart as big as mine when it comes to our furry little companions. I am so very thankful for Dr. Zack and the entire Tiger Tails Animal Hospital Team. He is happy to sit on the floor with me and my furbabies to discuss medical prognoses and the steps to take moving forward for the absolute best quality of life. I am very thankful for Dr. Carol who has already done wonders for Callie with the surgical removal of a cancerous growth in an extremely tricky area - not once - but twice after the cancer became more aggressive. After the second time - the cancer has not reappeared! She has called me off the clock to better inform me of my options and was willing to talk and explain things as long as I needed. Again, one in a million! Two at one practice! Both veterinarians have earned my trust (hard to do with my biology background, understanding of the medical field and protective nature of my pets). I faced one of the absolute hardest things Ive endured as an adult when I had to walk down the road of knowing I would lose my beloved Jackson (my 8 1/2 year old Boxer) to T-cell lymphoma. Dr. Zack (practically literally) held my hand as we took every step possible to ensure the best quality of life and top notch medical care during Jacksons last few months on this physical earth. I asked for the honest truth, no candy-coating so I could handle his life appropriately and Dr. Zack never, ever once tried to take advantage of me or rack up a bill. Dr. Zack ensured I could reach him in my & Jacksons times of need no matter. It has been nearly a year and I still want to cry but some of those tears are happy, grateful tears to Dr. Zack and everyone and Tiger Tails who walked along side me as I walked with Jackson down that road to a temporary goodbye. The true compassion and love for your pets and not the bill and unnecessary procedures truly shines through at Tiger Tails. I have and will continue to tell anyone and everyone to take their beloved furbabies to Tiger Tails Animal Hospital. MUCH Love and Gratitude to all of you at Tiger Tails Animal Hospital. (I could write 10 pages on why Tiger Tails is so incredible medically, personally and financially but I am trying to keep my review from being overwhelming. Suffice to say; they hold a very deeply special place in my heart.)

---

SH

Shelby

I have nothing but good things to say about the staff and Dr. Candace. We won’t take our puppy anywhere else. She’s been with us since our first puppy visit, and as first-time-over-protective-dog-parents, I recognize that our millions of questions and concerns may qualify us as high maintenance. No matter the question, no matter the concern, Dr. Candace has made sure that we have all the answers to keep us calm and keep our pup healthy and happy. She’s always taken the time and seems to genuinely care which always puts us at ease. The staff is extremely accommodating, helpful, and caring. Our accident prone puppy has spent more time at the vet than we anticipated, but they make the entire experience easy. They always call and follow up and make sure that our boy is alright and that we don’t have any additional concerns. Many of the staff and techs recognize our golden boy when he walks in, and he is so pleased with the attention. Both Lauren and Erin have great bonds with him, and he is always excited to see them. And so are we! They are caring and kind and the same is true for most everyone we’ve worked with. Don’t hesitate in wondering if this is the place to bring your pup! It’s reassuring to know that they take the health and care of your family as seriously as you do. I trust Dr. Candace completely - We won’t go anywhere else.

---

CH

Charlotte Slater

DO NOT BRING YOUR PETS HERE. I brought my almost 11 (now 11) year old cat in for a dental cleaning with some extractions. I ended up with a cat with a horrific burn (so says two different vets who have been treating him) that has taken $3,000 and two months of constant care to fix. He still has a scar, but at least he is alive. Oh, and now he has a heart murmur he never had. And they extracted all his teeth but his incisors. Tiger Tails has refused to take responsibility. They have fought me every step of the way in my attempt to get a refund. However, the worst part is that my cat has suffered immeasurably and they just blew me off when I kept complaining that my boy was in pain. They are in denial that their employee or their vet, Dr. Tanis, could possibly make a mistake. Use Cat Clinic of Cobb if you have a cat. They saved Calins life after this horrible malpractice case. Also, for specialists, go to Georgia Veterinary Specialists in Sandy Springs. They also know what they are doing.

---

---