Category: | Animal Hospital |
Address: | 884 S Deshon Rd, Lithonia, GA 30058, USA |
Phone: | +1 770-482-7816 |
Site: | deshonanimal.com |
Rating: | 3.1 |
TO
Toya S
Was advised that the cost for annuals and nuetering was one price over the phone (due BEFORE service) and when I arrived was then advised of other "mandatory" cost. You sign a form stating you want to decline these extra cost however the services will not be performed if you decline... so what is the point of the agree/ declination form (take this form out of your routine, its pointless)?? If you have mandatory cost then include that in your quote price, it is NOT ok to quote one price and add on MORE than $100 dollars in "mandatory" cost upon arrival. By all means its your business so charge what you want, but just say it beforehand so we all wont waste what cost the most (TIME). Secondly have someone at your front desk who likes ALL people and pets (not just regulars) and knows how to speak to people better than rambling off repetitious verbiage as the extent of their knowledge and SERVICE to the PAYED (not paying) customer (THIS WAS THE MAIN REASON I PICKED UP MY DOG INSTEAD OF PAYING FOR THE "EXTRAS"). Will i go back, unfortunately not, will i recommend going to this vet?? No i recommend driving in any other direction and deal with any other vet and receptionist in Stone Mountain other than Deshon Animal Hospital, there was a reason i drove by this vet for the last 11 years i have been in this neighborhood. I have learned my lesson, a few more miles will get you the best care for your animal and you wont feel like you have been FLEECED.
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Lemuel Maxwell
Always want you to pay for some extra shots! Closed on Tuesday. They said our dog had to have additional shot(s). Said our dog needed a exam...just had an exam from Banfield at Pet Smart last month. Beware of this facility! They want extra money from you every time we take our dog Extra shots 100% of the time! Our beautiful family member...our daughter has since passed away!!! We never found out what exactly caused her to transition...but we have our suspicions! We are very sad!!! We loved her so much!!! BEWARE of facilities that require additional shots...especially if your pet is over @10 years old! Do your own research 1st and make intelligent decisions. Once your family member is gone...you cant bring them back! They will forever stay in your heart! "Rest in Peace Tasia! Mama and Daddy love you Tasia!!!" "You are "Smart & Pretty!"..."So pretty"..."Golden Blonde!" "Tasia you are with the Angels in Heaven!!!"
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Alicia Dunn
Dr. Toler saved my dogs life, she had a infection called a pyometra... He knew what the problem was immediately and stayed after they closed on a saturday to do the surgery and save my dog... I have been a client ever since (6+ yrs) The keep my dog over the hoidays, groom her and everything... Anything I need I can get it at one place Deshon Animal Hospital
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Krista Brazee
I would not recommend this vet! $1300 later and all I have paid for is inconclusive tests. Then the doctor tells me that it will cost another $800 to run more tests. All the doctor cares about is the money. There is no compassion for the animals or their owners; all he cares about is running up a bill and being PAID!
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Samantha Mandich
I LOVE this place. Everyone here is so friendly and very sweet and loving towards my dog. The vet is very helpful in answering all my questions. I drive 30 minutes to come here when I have a veterinarian office 4 minutes from my house. That should speak for itself.
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Denise Childers
I love this place. The 1st vet office that my dog is excited to go to. I can tell they love on him because when I drop him off for boarding, he walks straight to the back and greats everyone like he lives there. Keep up the good work!
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Ruth Harris
I have been taking my dog to Deshon for 10 years. She has received the best care. She has undergone surgery there and I was very pleased with the outcome. The staff treat her like family.
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patrice lynn
The Staff and Dr. Toler at Deshon Animal Hospital are Amazing!!! They all do such a wonderful job with our Bulldog Star. She absolutely loves it there and gets or excited to go to the vet.
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Kristina Robinson
Does nothing to make things easier for customers. Needs to update their protocol. A little old fashioned. Wont last long when technology isnt part of your protocol.
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CARLA SCREEN
My dog is anxious whenever we go to the vet. The staff is very professional and caring. Theyre just as reassuring to me as they are to my pet.
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barbara clay
They help me with My dog my Best Friend. And their service is great
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Pretty Laydii
Pricey but the people are nice