VCA Falcon Village Animal Hospital

Reviews 19

MA

maria cabrera

IF there was minus stars Id give them -5. NEVER have I ever been so screwed over. I usually pay 600 the most for my pets dental and they get one every year. I signed up for the care club because I thought it would be better to pay monthly....so a total of about $130 to start with. They took out 23 of my dogs teeth....almost all of her freaking teeth!!! they didnt call me to tell me this, they just did it and notified me when I went to pick her up. A whooping $500 dollars extra....! FREAKING REALLY?Why am I going to pay 80 dollars a month for now? thats a total of more than $1500 for a dental. WHAT RIP OFF IS THIS? To cancel the service is $600....what? My Dog has been so upset since that day and I am more than offended by how I got ripped off. HECK NO I am not letting my other dog even step through those doors. SHAME ON YOU VCA...you only want money and all the fraud websites have your name all over it-- I shouldve read all of that before I went!!!

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ZU

Zuzana Kurkova

I have a large mix breed dog that I got from a shelter several years ago. I took our dog for a weekend boarding to VCA. When he got home he was so lethargic. He stayed in his bed for 2 days and slept. He did not want to go out at all. His nails on front paws were scraped to the flesh. And 2 of his nail on hind paws were bloody. He had problems walking for couple days. His belly and underside had rash on due to the chemicals they probably used on the floor. But what flipped me over was that his neck was red and raw from the thin leash the staff use on the animals. I will never bring our dog back. I do not want to see our dog being abused like this.

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Kayla Lunn

Recently took my cat here for follow-up after an emergency vet visit. They did blood work to rule out an infection, FIV, feline leukemia, etc. Thankfully the FIV and feline leukemia came back negative - however the other portion of the lab results were "lost" by the lab. I spoke to the office manager who apologized and refunded us the portion of the lab. What was almost a 1 star review changed to a 4 star due to them actually caring and making it right. We will be going back...hopefully just for a routine check-up this time.

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A

A Private User

Horrible, horrible, horrible experience. I was at the office for over 2 1/2 hours for a normal new puppy visit. I felt like they were trying to take me for my money as well, trying to add different shots and medicines that my puppy did not need. When I went to check out I was completely ignored while the receptionist "chatted" with another person who was not even paying. I was completely dissatisfied with my experience and would not recommend this office to anyone.

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BE

Beate Fisher

Have been going to Falcon Village for many years. I always felt my cats are well taken care of. When it came time to help our cats transition, they were always very compassionate and sensitive to our sorrow and loss. We even received condolence cards signed by staff members and one time a final paw print in clay that is special to me. Even though they seem more expensive than other places, I recommend Falcon Village.

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Drew White

I had a very wonderful experience, I actually had to reschedule my appointment, and there was no problems, and they were very courteous! When I got there for my appointment, they were ready to see my puppy before the staff at the front desk was done taking my information. I am very happy with how they treated my puppy, and that means more than the wonderful way they treated me.

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MA

Maggie Tyler

I have always brought my dogs here even though its a bit far from home. I took my dogs to another vet closer to home thinking that it would be more convenient, but it was one of the biggest mistakes Ive ever made! I immediately switched back to VCA Falcon Village because they are the best in Gwinnett and I only trust them to care for our animals!!

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Andrea Gray

I like how they are honest about what my fur babies really NEED vs what they could sell me and understanding of financial strains. They were very sweet to me, my pup and my rambunctious kid. However, there was a bit of waiting just like any doctor office I suppose.

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Dmitry Shishkin

We tried this place first when we got a puppy because that was the closest one. Its been about three years now. I just saw it on google maps again and wondered: why would not I go there? I think that was the waiting time and general atmosphere that we did not like.

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A Private User

The staff is very nice but they operate in such a corporate manner that they have become cold and clinical. I dont feel they care nearly as much about me or my pets as they do the almighty dollar. Ive been a long-time customer.

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Ryan Pope

This place a GREAT service and doesnt make you wait a long period of time either. Appointments are easy to make and they provide all the care for a pet. They also give vaccines and nail trims for pets too.

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Donna Shields

Our fur babies have been patients here for five years. We always get great service and all the staff is super friendly! Very helpful and kind! Always willing to answer my silly questions! Love them!

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Jenni Czech

I took my dogs there for their annual check up and ended up waiting 1.5 hours before giving up and going home. I wasted my whole morning driving there, waiting, then driving. I will never go back.

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Ray Franklin

A relative recommended this place to me, and I am so glad she did! The people here are very caring and you can see they truly love animals. I would highly recommend this location for vet care.

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MA

Maile Cavender

Great vets and nice front desk girls

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JE

Jerry Adams

Have always been helpful and caring.

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Jeff Nordman

Always friendly and excellent.

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LI

Lilly Collants

Expensive.

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R

R Brad Gardin

Awesome

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