Advance Vision Care
| Category: | Optometrist |
| Address: | 3540 N Belt W c, Belleville, IL 62226, USA |
| Phone: | +1 618-235-4433 |
| Site: | avcbelleville.com |
| Rating: | 4 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 1
Reviews 3
PA
Paul Hangsleben
Been using Dr. Vogel for quite a few years,he is an excellent Dr. I am VERY unhappy with the exciting new changes that are coming. The new office staff is very unprofessional now and change the rules as she goes along. I had a pair of glasses I ordered a long time ago and have forgotten about. I am very guilty for that, my wife who our names are on separate accounts went in to see Dr.Vogel for her contacts ordered and paid for them on the spot I went in to pay for my glasses and pick up her contacts and NO contacts were ordered! She is out and the receptionist inside said they were not ordered because I did not pick up my glasses sooner.Separate accounts contacts paid in full and she decides not to order the contacts that were paid in full! I am very sorry Dr.Vogel your services are always great, and your original receptionist is always a pleasure to deal with but after I pick up those contacts that have been paid for almost 2 weeks ago a nd not yet ordered I am looking for a new eye specialist as I will not be treated like this for someone I pay to do services for me.Thank you Dr.Vogel but this new company is driving your business away as is the new office manager. Paul.
DE
Denise Westlund
I have to admit...I was a little skeptical when I initially learned of the move from Kraemer & Vogel to Advanced Vision Care because my family and I had been going to Doctors Kraemer and Vogel for 20+ years, but my concerns were alleviated during my appointment with Dr. Vogel this past Monday. The staff who dealt with me (Joyce, Katie, and April) were so kind and compassionate, as well as knowledgeable; and for that I am thankful. My son actually had an appointment about a week before me with one of the new doctors, Dr. Sarah Sweeney, since Dr. Kraemer had already retired. He really liked her and found her to be very knowledgeable and caring. He said she took the time to give him some information about a condition that I have, in addition to doing his eye exam. The staff who helped him at that appointment (Joyce, Vicki, and April) were great with him as well.
BI
Bill Jackson
I have been seeing Dr. Kraemer for for over 10 years. Have had great service every visit; transitioning from glasses, contacts, and follow-up visits for my Lasik. Works great with my insurance and always quick with responses.