University of Illinois Hospital & Health Sciences System

Reviews 9

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robbievraps

Horrible service. I dont usually complain but these people working the front desk need to be held accountable for doing their jobs. I hurt my wrist over the weekend and went to the E.R. They told me to get a referral for a follow up x-ray from my doctor for a week from then. I called this office, which is my family doctor, 3 DAYS AGO. The woman on the phone told me that I dont need to come in and that she would write me a referral and I would get a call back within 48 hours. I never got a call back. I called today and a different person (a man) told me that there was no referral in the system and that they had no record of me even requesting a referral. He then told me that he would have a nurse call me back within an hour. I waited 2 hours and NEVER GOT A CALL. I called back and a different woman told me that there was still no referral in the system or anything indicating that I needed one. I told her that I already called twice and that I need to get an x-ray by Monday so that I can tell my job how long it will be until I can come back. At this point I dont know whether its just sprained or fractured. The woman now says that I probably wont be able to get a referral for an x-ray by Monday so now, I dont know what Im going to tell my job because the hospital only wrote me an excuse from work until Monday, when I was supposed to get a follow up x-ray. But because I was told 3 days ago that I would have a referral for an x-ray by now, and the woman who told me that evidently never submitted a request for a referral, I cant get an x-ray when I need to and when the hospital advised that I get one.

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Rosario Jaquez

Hola alguien me puede decir ke tan buens son los especialistas en este hosp.... a alguien le han ayudado a concebir.. apesar de le le hallan dicho ke tener bbs es imposible... aki en este hosp. Les ayudaron ....a poderse embarazar.....sea la situacion ke sea.. x favor si alguien sabe le agradeceria mucho . Me informara. Yo m stoy tratando en el stronger.. pero pues pese ake ya tengo dos años ahi no mas no me han podido ayudar..a parte se ke en mis citas veo siempre una cara diferente. Y pues no me dan una esperanza.... sabran tbn si ayudan a uno para aplicar para la asistencia medica . Para ke puedan o no cobrar . X medio de un seguro le puedan aahi brindar.. les agradeseria mucho su ayuda gracias. Dlb

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Briana Dogan

I been with UIC hospital since 2006 I had the pleasure of welcoming all three of my babies here second one what that pleasant.. but still I continue here... Ive have two different types of surgery. Both an ok success. Im a hard work with two jobs and a mother of three my time is valuable they say the least. On September 8 2016 I work from from 5pm to midnight I came to UIC right about 12 40am and thats where I stayed until 6 44 am without even being seen. UIC REALLY IS NOT THE SAME. They dont care you have been waiting all night in the ER I havent seen my kids and theyll be back at school at 845am and I have to get to work at 9am with bk of sleep... I feel taken for granted used a little and really sad that I feel they could care less. To just treat your patience with no respect for theyre time and as a person is beyond low. I been sayin I was GONNA leave this hospital because trust this isnt the first this just happen to be the lowest visit of all

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Lori Chamness

Horrible is too nice a word, my boyfriend was in for 2 weeks, sent home with iv antibiotics and severe infection, rush back after issues with his kidneys and liver and is back in 4 an unknown period of time! The team, and I use that word loosely, does not communicate, the patient is responsible to ensure proper medications, dosage and timelines are kept. Going on 4 weeks and NO ONE WILL SIGN OFF FOR HIS SHORT TERM DISABILITY OR PROVIDE AN OUT OF WORK SLIP FOR HIS EMPLOYER. I have called social worker numerous times, patient advocate multiple times and absolutely NO ONE HAS HELPED! If he wasnt so critically ill, I would bring him home now. Most disappointing, disgusting, stressful, unsympathetic facility I had ever stepped into. Unfortunately 1 was the lowest number I could select because they need a negative 5!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Ivonne

I cant believe there are health systems like this up and running. My mom got submitted here for emergency and after 4 hours of waiting with not luck and no body taking care of her. She was in pain, the nurse did everything she could but there was just one for everyone and dealing with the complaints. When I got there I can hear people talking about the amount of hours waiting. The response from the staff was that they are under construction, the interesante thing is that the last time we were there it took them as much and there were not in construction. Its crazy and this is their emergency department I dont want to even imagine how is the service if its not. Worst experience ever. Im thankful that I dont go to that hospital at all. I will die there waiting for a doctor to see me.

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Donna Mathiak

This was the worst hospital care that I had ever experienced. I came here for one surgery and had to have 3 additional surgeries. Not only were the Residents useless but the nursing staff was horrible. My staff pediatric neurosurgeon blatantly lied to me over and over about my durals leaks, fluid he aspirated from my back and lied right in front of his residents. Is that how he teaches his students? My dearest friend was constantly calling Oprah and asking her to send over a camera crew to film this most unbelievable horrific lack of care. I had PTSD for years after these operations and hospitalizations.... cant believe I made it out alive.

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Rocketjay12

The worst. I worked there for many years and it has been the place I felt least proud of to work for. A great deal of "lip service" about customer service but very few of the staff and even fewer of the physicians practice what the hospital preaches.I actually walked out of the emergency room while employed there and went to my neighborhood hospital further north where I was treated promptly and with some consideration.Get rid of the numerous VPs and administrators who really do very little and maybe the state could afford the sufficient amount of staff required to meet patients needs.

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H Postawa

Cant say enough! Spent some time here while my daughter went through chemotherapy. I havent meet anyone there who was rude. They are caring and professional. Everywhere Ive been in the hospital has been caring and so nice. From the cafeteria workers to the housekeepers-just great people. The worst situation in my life brought me here. I cant say enough. If I hadnt gone here who knows what the result would be. My daughter is in remission and now when I go, its like Im visiting family. Thank you UofI. You saved my daughters life! Your caring and concern cant ever be put into words!

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Yolanda Ratcliff

This was the worst hospitalization ever. The phyicians lacked knowledge, understanding, and basic common manners. They vigorously discourage patients asking questions. A patient is made to believe that their imput has NO VALUE. In addition, the nurses moved slowly, even when they were gossiping in their sewing circle. They were horrible advocates. The nurses were unprofessional to put nicely. Lastly, during my stay, I never got my sheets changed and found myself constantly asking for fresh towels. Honestly, if I could take the one star away, I would. It`s far too generous.

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