Category: | Animal Hospital |
Address: | 815 W Randolph St, Chicago, IL 60607, USA |
Phone: | +1 312-421-2275 |
Site: | westloopvet.com |
Rating: | 4.8 |
Working: | 7:30AM–8PM 7:30AM–8PM 7:30AM–1PM 7:30AM–8PM 7:30AM–7PM 8AM–4PM Closed |
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Diana Grossman
The reason why I am even bothering to write this review is because I felt how "fake" the staff was here. Everyone here just seemed very stiff and formal and to be honest with you this is the very very first time in my life when my normally sweet dog ever pulled away from a rabies or distemper vaccine (ever). I normally took my dog to a clinic in the bucktown area and everything was fine and normal. Here I got to my appointment early and ended up waiting for a while. The fees totaled $175 which included a rabies, a distemper and examination. The doctor advised me to feed my dog more food since she only weighed in at 85 lbs and I dont mind the advice or feeding her more feed but it was the way the doctor told me that made me feel bad. No one likes being treated like this at the vet. The clinic is tidy, the staff smiles at you and tries to be polite enough but for my dog to pull away and NOT trust the vet tells me that I should just walk the extra few miles and visit my older vet clinic in Bucktown because my dog clearly did not trust the vet and this is me being honest. The clinic is very clean, very tidy, very clinical and very overpriced. I had to drop off a fecal sample before I kennel my dog and the fecal tests came out to $75 so if you add this all up the visit was $250 altogether for a routine exam. I asked the vet if maybe I should include grains in my dogs diet but she said the high protein no grain diet is best for my dog yet how am I going to make my dog gain weight where her metabolism is faster I have no clue. Honestly I wish the vet had come up with better suggestions for me regarding diet if she felt my dog was underweight. I am not pleased with how my dog reacted--she never pulled away from shots like this before and I am going to let my dog choose her next doctor.
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Karen Meyer
We LOVE Dr. Larson and so does our dog Roxie! We have followed Dr. Larson from his prior office to West Loop Veterinary Care. The office is awesome-the staff are very customer service focused, friendly and accommodating. The office is spotless and is equipped with the most leading edge technology to help provide the best care for your furry loved one. The office has separate entrances for cats and dogs, which I am sure helps ease feline anxiety. They have very accommodating office hours and very fair prices and free parking in front of their office. When we euthanized our prior dog, we were taken to a living room setting, were treated with such extreme compassion-the staff even sent us a sympathy card with personalized notes from everyone with whom we encountered that day-it was so touching and comforting at such a heartbreaking time. The staff at West Loop Veterinary are passionate about what they do and their commitment to your pets well being.If you are looking for exceptional veterinary care and a high level of customer service for your pet, check out Dr. Larson at West Loop Veterinary Care-your furry loved one will thank you! Below, Roxie is giving Dr. Larson a big smooch at her first visit after we had adopted her ;)
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Kevin Dow
These guys are awesome! Ask for Dr. Boiling. My poor dog couldnt open her left eye, big, puffy and had a puss discharge... all happened overnight. I called and got in that day, Dr. Boiling and Sarah were amazing. Sarah greeted me and my bully like we were old friends, got down and said hi to her and was amazing, nicest person ever. Dr. Boiling got right down to the problem and allowed me to be apart of the process. Lastly Natalie, the front desk manager... Amazing. I have had dog insurance (yes i have insurance for my dog) and havent been using it. She went out of her way to not only file todays claim, but ones from prior visits. Yes these people are a little more expensive then other vets, but you get what you pay for and when it comes to mans best friend... how do you put a price on that. Oh and my dogs eye (4 days later) looks back to normal! Make a appointment today, ask for Dr. Boiling and Sarah... and if your lucky Natalie will make the whole process as easy as it was for me!
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Alessandra Lo Basso
Ive been taking my cats here for over two years, and am overall very pleased with the vet. The first two doctors Ive seen were not awesome, but I found Dr. McFadden and I am thrilled. Shes great and very understanding and patient. My two cats dont always get along and shes had great suggestions about how to fix this. We previously saw Dr. Gonsky, who was terrible, and I would avoid taking your cat to him at all costs. I will only see Dr. McFadden when we go. The only reason this review doesnt have 5 stars is that I feel like this practice will throw in "extras" when it comes time to pay the bill. I think thats fairly typical for a vets office, as its happened before at other practices. Just be prepared for any "supplements" or "vitamins" mentioned by the vet during your visit to end up on your bill, and be ready to tell the person who checks you out that you dont need those things.
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Valerie Sullivan
West Loop Veterinary Care is an incredible veterinary practice. We have been coming here since we first got our 10 week old puppy and she has had many small issues in her first few months and the doctors at West Loop Vet have been there to help and guide us every step of the way. They take the time to get to know you and your dog and very clearly explain whats going on. They always seem to genuinely care for the well being of your pet above all else. I have always been able to get an appointment, speak to a doctor promptly, and the customer service when you come in is always EXCELLENT. Im a regular and have come to know and love many vet techs and doctors here. Dr. Boling is our favorite. In my eyes, West Loop Vet may be the premiere veterinary practice in all of Chicago. We absolutely love them!
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Rebecca Harris
We absolutely love West Loop Veterinary Care. We have been taking our puppy there for the past year and we cannot say enough wonderful things about the practice. The vets are fantastic, they really care about their patients, are exceptionally friendly, and always engage us in conversation about our pup, answering all of our questions and addressing any concerns. The staff is also just wonderful. They are very responsive both by email and phone. We have never had a problem getting an appointment and think their services are appropriately priced. The clinic is spotless, well-organized, and efficient. We have recommended West Loop Veterinary Care to many friends and will continue to do so!
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Anna-Claire Whitehead
We are so lucky to have found West Loop Vet. When we adopted our first pup Barkley we had a lot of nervous first pet parent questions. The team at West Loop Vet let us come in for a pre-pup tour to meet the vet and see the facility. Once Barkley was home they rolled out the red carpet for him and continue to provide the best, most caring experience for our pup. Every member of the team truly cares about each and every one of the pets and pet parents that come into their practice. They even make sure to call you to follow up on every visit or call. I really cant say enough about why I love West Loop Vet. Thank you from both of us and most importantly, little Barkley :)