Banfield Pet Hospital

Reviews 9

LE

leslie Hcnif

I went to this vet because I thought the wellness plan might be good for my cat, she is 14. she was losing weight and I was worried I took her in and the nurse went over things they would do, so I was ok with it. I also asked for her nails to be clipped, never has my cat ever meowed or acted like she did when getting her nails clipped, I couldnt figure it out. the blood was drawn and my cat was given back she was so unhappy. The dr came in saw her leg was swelled (which has never happened before either after a blood draw) the Dr. didnt even check her out from head to toe she barely touched her. I was even helping open my cats mouth to make sure she would see all her teeth. she than looked over the test results and said everything is normal. left the room came back and said no her thyroid levels is off usually the printout says abnormal. I thought wow this dr. relies on a machine to say abnormal shouldnt she have caught it when she looked at the #. she didnt go over any meds with me as an option just said put her on this prescription cat food first. I explained how I had other cats and this might be challenge to keep everyone away from that food she said its ok if the other cats eat it. I dont feel right with my other cats with no thyroid issues ok to eat that food so I tired my best to keep them away but they would swap bowls. I called the vet explained what was going on and that now my cat wasnt really wanting to eat it and having problems going poop. they said bring her in, I got upset because when i was at the vet they said the wellness plain wasnt beneficial to her because she was older an wouldnt utilize it so i went with their advise and here I am not even a week later having to pay another $40 plus what ever it cost for the rest of the visit. I asked if the dr could talk to me about meds but she was not in for another 3 days you would think the dr that was there could pull her records and talk to me. NOPE. meanwhile my cat is going untreated now because I have to wait another 2 days for the dr that saw her to be there, she wont eat that food. oh I also found out why my cat was so upset the nurse was new and pretty much didnt know what they were doing. shouldnt have people that dont know what their doing handle the animal they should have already got this training in school. NOT happy with this place at all so now i have to get my records and upset my cat some more by taking her in somewhere else. you would think vets would want to minimize the pets visits if they get that worked up going and are older like her. I defiantly will pay for a 2nd opinion now.

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VA

Vanessa Lehpamer

I have taken my dog to this banfield ever since he was about 2 months old. I bought the plan and I pay over $40 a month. Hes been going for cleanings every year and everytime I would tell them his breath smells. It only got worse. They told me everytime that there is nothing They can do about it but I can buy greenies. I just moved to Arizona and took him to one in Avondale and told them his breath problem and its been three days and his breath smells fine (not like dead fish anymore). I feel because I have the plan and I dont pay a huge chunk at that time of the cleaning they just dont do a good job. I would rate them a 0 if I could. They probably dont even do a cleaning on them.

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KR

Kristina Castro

I went to this banfield originally because I lived close and I have been paying on time for wellness plan. I lost my car and job. so my mom wanted to take my dog to get her shots when her dog was getting her shots too. they are sisters they were gonna be dropped off no set appointment just a time to drop off and not even a set time to pick up. yet when I called to tell them the girl who answered the phone said they were booked. I asked to swap appointments and she said no. then I asked if something opened up could they call but never asked for my new info after I told her my info had changed. so youll take my money but not my dog. alright then.

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A

A Private User

I would not recommend this animal hospital to anyone. I took my cat here because he had a fever,and basically all they would tell me is that he had a fever. they did not examine my cat, or give me any helpful advice, all they would say was to get blood work for 200 dollars. I left and went to Animal Welfare League, where they did a full exam and gave my cat antibiotics without pushing for blood work for a reasonable price. So 40 bucks to see my cat has a fever at banfield vs. 60 to get a full exam and medicine at animal welfare.I wouldnt go back to Banfield again.

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JE

Jennifer Sterka

I was really worried that my dog may have an infection on a Sunday and they were able to make an appointment to get my dog in with very short notice. The staff was very friendly with my dog and the vet took the time to make sure that all of my questions were answered. The facility appeared to be very clean. They even gave me a follow up phone call to check on my pet. It was much less stressful for my pet to wait in the pet store than wait in a chaotic animal hospital waiting room. Ill be bringing her back for her vaccinations/any further care.

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EL

Elizabeth Calderon

I love the veterinarians at this place, and the vet techs too! Im unable to carry my dog from the floor to the table (my old vet didnt have a helper so I was expected to do that) because of weak vertebrae. I began coming here because I knew they had vet techs to do that for me. But Ive come to love the staff because they are able to work with my skittish beagle. All the vets have seen my Lois and they are all caring wonderful doctors.

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A

A Private User

I love this place...the staff are all extremely nice. The doctor is very nice. You always get a call to remind you of your pets appointment so you dont miss it. I always get a call back to see how my pet is doing. They all know my dogs by name as soon as we walk in. Their prices are very reasonable. I would recommend this Pet Hospital.

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CA

Ca Sopper-Smith

Ridiculous. Vet barely looked at my kitten. Ran $400 worth of tests, came up with nothing. Prescribed special food to treat this nothing, then requested more te$t$. Took the same cat to another vet who discovered an intestinal blockage. DO NOT TAKE YOUR BELOVED PET TO SEE DR RIFFICE.

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ST

Steven Kraus

Called in advance to inform them my cat wasnt breathing well. When I arrived nothing was set up. Then the oxygen machine wouldnt work so they had to wait for surgery to end to use that oxygen machine. Very disappointing. My cat had to be euthanized and a bill of $850.

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