Oak Elm Animal Hospital

Reviews 7

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Sabina Cosic

Attention all those who were referred here by Wright Way Rescue. We adopted a 2 month old puppy two weeks ago and went here for the 72 hour check-up. Our cats vet is in Portage Park, and we live in Des Plaines so it seemed a more convenient option to explore. I have to say that the first thing that put me off is the completely grotesque, putrid scent inside the veterinary lobby. I understand that it is inevitable that it smells like animals, but this smelled like a Puppy Mill, it was very intense. We were seen by a veterinarian, he did not introduce himself, or if he did I really do not remember. He weighed our puppy, barely touched him and told us he was fine. He did not ask any questions other than "how is he doing?" which for new puppy owners doesnt queue much information. The appointment lasted all of 3 minutes. He did not take the dogs temperature, talk to us about flea prevention or heart worm medication. We brought a fecal sample, they charged us for the test and never called back with the results. When it was about a week out from getting a call from the hospital, we decided to take him to another veterinarian. We took him to a different Des Plaines Animal Hospital and it was like night and day. The office smelled heavenly, the rooms were clean and the staff was exceptional. They gave us a puppy kit, complimentary flea and heart worm protection for one month. They completed his vaccinations, did a comprehensive fecal exam (and called us the next day with the results, even though they were negative!). We actually felt like the dog was examined and are feeling much more confident about our adoption and the health of our puppy! This veterinarian actually cared, unlike our experience at Oak Elm. I do not wish to discourage anyone from Oak Elm Hospital, this is simply our experience with it and it was not good. It seems that some of the other doctors have a little bit more invested in the business, after all, these 5 star reviews have to be coming from somewhere.

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Anthony Miller

I could not put into words what Oak Elm Animal hospital is doing for my family and I. Being "wished the best" by several local vets because I like many others cant afford a major surjury, being left with no alternative other than a cheaper short end to a young dogs life, leaving us..a family a member shy. After hours calling several animal hospitals from Chicago to Milwaukee trying to find the slightest bit of compassion and or humanity we felt hopeless. Until we received a call from a family friend refering us to Oak Elm. Coviently enough and unlike most other animal hospitals they are open Sundays. I drove over an hour and brought my dog in and was prepared to wait some time as I had no appointment. I was amazed that within a period of 30 minutes or less I was addressed several times by the busy DR and he even apologized that I had been waiting. After an examinination I was given a clear opinonin as well as several different options. I felt very comfortable with my answer of... what ever you reccomend Dr. The way they care, they way they work with you on an extremly fare and what I feel is generous pricing. It is safe to say without a doubt... we would be a family member shy without the large hearts of the folks at Oak Elm. When everyone else shut their doors, Oak Elms was open.. I will return to and heavily recommend Oak Elm Animal Hospital to all my family and friends. After my story they would have to agree this place is worth the drive.

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Alex N

Maybe my experience is an odd one... however its not one I would recommend to others. I started coming here because the kitten we adopted was already on file with this vet. The staff seems somewhat friendly as in they said hello with a smile but they were not very welcoming so it always feels a little awkward to walk in even if you have a scheduled appointment. I have two cats and they both have been seen by the same doctor and I cant even tell you his name because he didnt really introduce himself. The appointments have felt rushed and he seemed like he didnt really want to touch the cats, maybe hes a dog person I dont know, and maybe this is a personal preference but I like it when the vet seems like hes interested in the animals hes seeing and that they arent just a file number. Each time I have left I felt confused about what was actually wrong with my cats and unsure if what they did and what I had to give them was actually going to help. Not trying to persuade anyone from not visiting here, like I said it seems like my experience isnt the usual one. I just thought I would share.

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Scott Maniker

I have a 14 year old cat and have taken him to Dr. B for the past 10 years except for one time to get a second opinion. That second opinion estimated treatment to fall between $2k and $3k. Dr. B did the same at half the cost. I dont want to come across as purely cost conscious but I do have a limited budget for veterinary care and it pains me that I may need to sacrifice quality for cost. But thank goodness for Dr. B because Ive never been faced with that trade off. Dr. B and both of his clinics have been the best partners for my cats health care. I recommend this place to anyone whos looking for excellent care at costs, relative to other hospitals, that is reasonable.

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omar ledesma

My dog was getting really sick and unfortunately she had a seizure and was not responding to the medication we could not afford to take her to the emergency and decided to put her to sleep the vet was very patient and waited so that my family could all be there for her last moments and let us all say goodbye after paying for the treatment he gave her we were still short 100 in order to receive her ashes and he said that it would be fine if we couldnt pay the full amount which is wonderful of him and really helped my family out it was a very hard day for my family loosing our four legged family member but he helped us in every way he could God bless him

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Meli G

Excellent! Wonderful staff. I did a lot of research and read a lot of reviews about Vets in my area and a bit further. Very satisfied with my decision to go to this location. The Veterinarian ( Dr. Iqbal) was very educated not to mention compassionate. Very affordable pricing as well. I am so relieved about "My little boyfriends" diagnosis, was very scared he was on his way to be with God. Another thing I would like to mention is that this Vet will give you options about what can be done to help your little furry friends. Thank you for everything! You have definitely gained a new loyal customer. -Meli G

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A Private User

I went to Oak Elm for the first time after finding a stray cat in my backyard on several occasions. I was reluctant to take her in at first because I already had two cats but this one spoke to me. At that time, I had not been working for 3 months and was looking to save as much money as possible with the newest addition so I asked around and several people told me to try Oak Elm because they are very compassionate to hardships and rescue animals. I did just that and those people were spot on. Dr. Basran was outstanding with his price point and care and even allowed me to set up payment plans.

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