Category: | Veterinarian |
Address: | 5911 US-31, Indianapolis, IN 46227, USA |
Phone: | +1 317-788-0893 |
Site: | south31veterinaryclinic.com |
Rating: | 4.9 |
Working: | 7AM–7PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–12PM Closed |
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curt holland
I have been a client of Dr Mclaughlins for nearly 20 years. I have had great service from him for that time. My 17 year old bichon had his last moments in that building, in my arms. I love my dogs. They are my family. On my last visit in November a new employee jerked my dogs neck with a slip collar. He is a small bichon mix. It could have easily injured him. I angrily asked them to remove the slip collar and to not choke my dog. I was met with a condescending and rude response. I called later in the day and told Kim, a long time employee about my experience. There was no flow thru. No apology. I chose to change vet care after much thought. Today, I called to have my records transferred to another clinic. After multiple phone calls, and most of the afternoon, I was rudely told by the same employee that was rude to me in November, that as I am no longer a client of US 31 clinic because I am transferring to another vet. Mocked me for changing vets because of a slip collar and proceeded to tell me that my new vet would over medicate my dog and laughed at me. I am beyond estonishied. In truth I received years of consistent great care at this business from Dr Mcloughlin. However, this experience will be my last. Its really a shame.
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Neva Williams
South 31 Veterinary Clinic took care of our 14 year old Maltese, Misty, as she was undergoing treatment for kidney failure. Unfortunately, Misty passed away while we were on a vacation in 2007. The staff could not have been more compassionate, kind, and understanding and it meant so much to us. Since then, we wouldnt have anyone else to care for our 2 cats, Milo and Shiloh. We always get a pleasant response and caring treatment at this Clinic. I feel our pets are always in good hands and makes our experience confident.
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DONNA INGALLS
I love this clinic. I have had dogs almost all my life and been to a lot of different vets, but this one really has me sold They seem genuinely concerned about my pets. I have one dog that has suffered from allergies his whole life (he is now 8-years-old. I change Vets last year and went to this clinic. They suggested he go on the allergy shots, and he has been doing well since. They are alway considerate and pleasant when I go in there. WIll continue with them.
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Bonita Krauth
We, my cat Bella and I have always had pleasant experiences at South 31 Veterinary Clinic. She loves to snoop around and feels quite comfortable jumping up on things to explore. She is never afraid when the nurses or doctor is probing her or anything. My late mother always took her dog,Good Girl, there and when I moved back to the south-side and needed a vet for my cat, Minnie, she told me to go to S31VC. I am glad I did. Sincerely, BK,Indy
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Susan Rice
Ive taken several labs to South 31 over a period of many years, and couldnt be happier with our relationships there. The staff are compassionate, pleasant, knowledgeable and accessible. Also, most have been there for many years - a rarity these days! Drs. McLaughlin and Ambrose have great skill with dogs, and I always appreciate the way exams are done efficiently before my dogs even realize they have been examined. Nothing but high praise!
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Barbara Armstrong
Our pet children have been taken care of- for all their lives at South 31. We could not have had better service or more compassionate Dr.s and staff. We recommend this clinic and Dr.s to all our friends and family.We truly are grateful for all they do for us. When we lost our oldest chihuahua this year We felt family support and sympathy and much love from all at South 31. We recommend to anyone this clinics excellent service..
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Christina M
Right from the start, South 31 has treated us and our dogs like family. With having 4 dogs, it can become a huge financial burden. South 31 has more than taken care of us and not price gouged or done unnecessary tests, like Ive had in the past with other outfits. I am more than pleased with everything and so are my dogs. South 31 truly cares about pets.
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Beverly Osborn
We took our 90lb American bulldog here after our vet had stitched up his leg 3 times and the stitches kept coming out after only 1 day. They were great and treated him completely different from our vet. The stitches stayed put and his leg has healed up great. They were so nice and friendly and you could tell they love dogs. Changed our vet on the spot.
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Natalie Brodie
My family has been bringing our dogs and cats to see Dr. McLaughlin for over 30 years! He is so kind and gentle that he really makes you feel his love for animals. The staff at South 31 Vet Clinic is also great. Ive been able to call with questions and they are always willing to help!
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Joyce Schooley
Have used this facility for over 20 years. They are fantastic! They treat my cats, just like we do, as 4-legged kids. One of ours just had surgery. They are available for questions and THEY call up to check on his progress! I recommend this facility to any pet owner I know.
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Connie Ventress
Everyone at South 31 Vet has always be very friendly and professional! Theyve always treated me and all my pets more like friends, than just another customer. The Vets and Staff are very knowledgeable, and I always feel that my pets are in good hands with them.
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Jeremy Bialek
Very caring & knowledgeable staff. The office hours work well for us, they are excellent about communicating reminders for vaccinations, and they have fit us in as quickly as they could, if we are concerned about something.
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Jeffrey Koons
LOVE the folks at South 31 Vet Clinic. The Doctors are very nice and take the time to answer any questions I have with my Greyhound. And the staff is top of the line, too! Would recommend them to anyone!
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Molly Ahern
I love this veterinary office! They are so sweet and patient with my anxious little dog, it really puts my mind at ease. Very kind and caring staff. I recommend them to everyone now.
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Krista Longtin
Our go-to vet for nearly 15 years! Dr. Brian, Dr. Bruce, and the staff have cared for my pups as if they were their own...and at a reasonable price, too.
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Steven Cooper
Very informative, caring, and wonderful staff! They have always treated us, and our dogs, with respect. I cannot see us ever going to another vet.
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Edward Becker
We have been going to South 31 for almost 30 years. They are very compassionate and friendly. I would recommend them to anyone.
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Marchelle Marks
Couldnt ask for better people EXTREMELY CARING ONLY vet I would take our pets too
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Barbra Forth
Exceeded my expectations. Wonderful friendly & helpful staff.
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Mitchell Taylor
Make sure you use the main vet. Because, the other one sucks
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Kathy Bornstein
Great and knowledgeable staff and Drs.
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Michael Van Jelgerhuis
Dr. Bruce most caring vet I know.
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Tina Simpson
Very caring people
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Michael Foster
Friendly staff
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melony burdine
Love Dr Bruce
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Jen H
Great vet.