Nashville Pet Emergency Clinic at Murfreesboro

Reviews 6

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Taecia Jones

HORRIBLE. My husband and I took our tabby there last night. The woman at the front desk told us it would be 85 for exam, xrays and a few other things. The ONLY reason I was okay to pay 85 was because she said xrays were included. Otherwise I would have taken him to another clinic where an exam was only 35-50. We get in the back and the vet looks at him and tells us what we already know. That his side and leg were swollen. Could be fractured, could just be swollen. We paid 85 for her to tell us what we already knew.The vet said the front desk lady would be in with a payment plan for xrays and pain meds. The lady came back in and said xrays were 200 when before we even checked in she had said they were included in the up front 85 fee. She also told me they didnt do payment plans even though the vet mentioned payment plans and they had pamphlets up front talking about payment plan options. We told them wed do xrays somewhere else. We let them give our cat a shot for pain just because I hated to see him hurt, but we turned down their over priced pills that we can get for about 7-10 dollars at the store. Also, when they took our cat back to give him the shot, we heard a lot of upset meowing, more like crying, as soon as they took him back. And it stopped as soon as they brought him up. The woman from the front told us that it was a different cat that was crying back there. But we were the only ones there. Its possible someone dropped their cat off and left, and there really was another cat back there. But this woman had already lied to us twice. So considering the meowing started when our cat went back and stopped when he came back up, she very well could have been telling a third lie. Do not go here. They are liars and you can go places a lot cheaper than here. Other 24 hour pet clinics will not charge as much as this awful place. Not happy that we are trying to save money for a baby while taking care of our pets and they had to lie to us just to steal our money.

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Robert Dayton

Worst vet Ive ever been to. Like older post, if the choice was between making money and using a skill to save your animals life, it would be making sure the money is in the bank before these crooks help your animal survive. My puppy was dying down to just labor breathing when I arrived. I handed my dog to these people trusting them to do what Id expect a doctor to do and go to work. Instead, the vet tech held my dying dog and gave me paper work to provide payment information. I filled it out and then they came back and asked me to fill out the puppies health information which included whether or not I wanted them to continue cpr if he began crashing (youd think time would be of the essence). Being humane, I told them to do what was needed to save his life. Turned out he was infected with parvovirus. Within an hour, my dog passed away with having cpr performed to stabilize him 4 times. Let the record show, these people spent 25 minutes trying to get me to sign a piece of paper authorizing $2900 to save his life; including an transfusion of plasma if it was necessary. Let the record also show, I had not professional consultation from the vet who seemed to continue to send in a vet tech urging me to pay with little information besides that my dog was crashing. I walked out of the clinic with a paw print of my dog and $1000 less and filled with anger that a place like this existed. Its a disgrace that a place like this exists. Advise I can give is please dont trust these people. Theyre ungenuine. God help your animal and your dignity if it has no where else to turn.

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Brittany Limbaugh

So thankful for this place!! Our dog who has epilepsy was having a bad couple of days. I was surprised when I called and an actual person picked up the phone. I was expecting an automated message. They immediately put me through to the doctor who recommended we bring him right in. The doctor stays in house all night so you get immediate care. They were able to help our dog relax and recommended a plan of care. It was very reasonably priced. When all was said and done (exam, sedation meds, two doses of seizure medication to take home and two syringes of sedation meds in case we need it) our total was $210. I was prepared to be spending way more than that considering it was in the middle of the night. Also, if you have to take your pet back again that night for some reason, they do not charge you for the initial exam again which was $84. They are open nights, weekends, and holidays. I have such a piece of mind now knowing that this clinic is open in case we ever need them. They are an emergency clinic but told us we could call any time with questions or concerns. Thank you so much to the staff! We really appreciate it!!

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Nick Jensen

This place doesnt even deserve a 1 star! Several of the review said dont go here but we figured wed chance it anyways. Mine and my wifes cat was injured today and so we took him here. They said that the fee covered the examination as well as the x-rays. After they examined him they told us we would have to pay for the x rays as well as a shot as well as medication. Like several of the review said. DON"T GO HERE! It will be a wast of your time and your money, all they care about is screwing you out of your money.. I could have said that my cat might have a fracture of bruised ligament without paying a fee. They probably only looked at him for 20 seconds, if that! Thanks for wasting my time, my wifes time, and my cats time. NEVER GOING BACK! And again, DON"T WASTE YOUR MONEY!

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Ann Christian

We will not return to this facility. Their primary goal was to make a large profit on our pets life threatening condition. High pressure tactic to apply for a credit card for the $3900 surgery. We offered them $2000 deposit and they refused... Pushed the credit card option. We were able to get in touch with our primary veterinarian at his home and seek his advice. He told us to meet him at his office and he would perform the surgery. The next day - he charged us $950. He got a staff together at 9:00 pm to save our dogs life and in the process saved us over $3000. You cant put a price on your pets life and I feel that the Murfreesboro Emergency Pet Clinic preys on that. We are FOREVER grateful to Dr. Tate at Cannon County Animal Clinic.

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Melissa E

Our sweet Anna was having seizures and we took her to Nashville Pet Emergency Clinic at Murfreesboro. The staff was knowledgeable, kind and gave us options. From the moment our Anna was placed in their arms, we knew she was in good hands. The doctors kept us up to date with her progress and when her health faltered even more, they helped us make a very hard decision. What meant the most is that Dr. Kitchins (SP) told us step by step what to expect when we had to put her down. I was allowed to hold my sweet girl and know what to expect which made it less fearful for me and my son. I will forever be greatful for the love and care this office gave our sweet girl in her final hours. Thank you.

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