Kinslow Veterinary Clinic

Reviews 6

TE

Teresa Schott

Just left this vets office which we have used for 4 of our dogs. Took my chihuahua Tika today for a broken due claw. Was told by the lady I assume was the nurse that the doctor wanted to just take a quick look at her before he goes into his next appt. And they took her out of the room. Next thing I know Im standing in a room listening to my dog screaming/crying out in pain for about 6-7 minutes straight. When they brought her back in the room half of her due claw was removed and bleeding. No medicine was given for pain NEVER WAS I INFORMED THAT IS WHAT THEY WERE GOING TO DO.. I would have NEVER agreed to that.. I was VERY upset. When I told them they did not have any right to lie and say he just wanted to look at her and then do that to her.. "He" the doctor said he doesnt have to listen to this and walked out of the room which I was not pleased with either and said what did you want me to do???? Well how bout this. I would have loved for you to talk to me... "The owner" and explain the process and then let me explain to you that I could have done the EXACT thing you did at home. but I did NOT because I wanted her to have something for pain before hand.. how bout I am the owner and they at NO POINT ASKED MY PERMISSION NOR DID THEY EXPLAIN WHAT THEY WERE PLANNING ON DOING. I NEVER EVEN SEEN THE DOCTOR UNTIL AFTER HE REMOVED HALF OF HER CLAW WHILE I STOOD IN THE ROOM AND WAS FORCED TO LISTEN TO HER SCREAMING/ CRYING FOR AROUND 6-7 MINUTES STRAIGHT... I WOULD NOT RECOMMEND THIS VET TO ANYONE AFTER TODAY. I CANT EVEN BELIEVE WHAT HAPPENED RIGHT NOW MYSELF.. also when I mentioned to this doctor that he didnt even have my permission to touch her. He said I didnt do anything to her..... So I said how then is half of her due claw removed.. beware people I am now on the way to take her to another vet to have them look at what they did to her. And contacting the BBB and anyone else to get the word out about my experience today my poor baby is bleeding now.

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ME

Melissa Matlock

This clinic comes highly recommend by several people in the Lebanon and Nashville area. I live in Nashville and make the 35 mile drive just for my dog to have the absolute best care. Unfortunately I have tried to make my dog an appointment 3 times over the last month. Tammy, the front desk lady has made this experience miserable, including hanging up on me, being rude, impatient and very unhelpful. Animals are like our children and they are also very expensive. All needed was an estimate on what I would be paying as I know it would be on the upside of $600-$900. I asked that if she did not know, could she have someone call me back that could be more helpful at which point she hung up on me. Today I called for the 3rd time and explained that it was an emergency as my dog has a tooth abscess that has broken through the skin and they said there was no availability until April. Seeing as I have been trying to make this appointment for over a month, the lady said it wasnt there fault they are too booked to fit her in. The only reason I have given one star is because I could not post this review without selecting one. It is sad because I more than trust my dog with the doctors. The last time we were in, Dr. Haley was walking around with her after her surgery because, "She was sweet and did NOT like the kennel." I was so impressed that they took such good care of her. Front desk staff here are horrible!

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NI

Nira jai

We called on a Friday to see if we could get our two male cats fixed on Monday and they did quickly. They scheduled them right away. I also asked if they boys could stay a few days after surgery. They agreed. They stayed til friday morning. They took care of them and when we picked them up they seemed happy. When we called to check on the boys they transfered me right to the doctor that had them fixed. She was really nice. And explained everything she had done. And how they were at that point. They missed us just like we missed them. They did not seem to be in pain when we picked them up. If the boys happen to get sick (we hope that never happens) we will be back. Reading other reviews: We can see how you all thought they was rude. That is the type of persons they are. They was nice and easy going. Took care of us immediately. If you can get passed the type of people they are (not bad) this vet is an easy way. No not real loving towards any animal. But they dont abuse them either. My cats came back to me better than ever. Minus the smell the vet has. Its horrible. But why wouldnt it be with all the animals. Be sure to bathe them after the visit. The smell sticks to their fur. Ive gotta wait a couple more days because of sutures on the cats. To the vet: Thank you for being so good to our cats. We really appreciate it. :-) :-) :-)

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DS

dsarti1

Kinslow veterinary clinic is not a private practice at any one time youre liable to find anywhere from 3 to 5 veterinarians on staff. They have a couple of mobile emergency trucks which are mainly used for large animal or agricultural. They also have small animal services for dogs and cats and other pets. If you ever get to meet Doctor Kinslow, he is kind of a grouch but an okay guy and he knows his stuff, the kind of reminds me of my dad LOL. I guess Im the only one here writing a review that has used this veterinary hospital over 30 years. However as a truck driver I have had the opportunity to visit many other animal hospitals and let me tell you if I ever give one five stars they will have a MRI machine in the back room,coffee pot in the waiting area.and the building that looks like it is out of a sci-fi movie.

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CA

Cassandra Stevens

I went with an exotic pet to see "doctor" Haley. I really wish that I had gone elsewhere. He was very rough with my poor little pet and by the time I left the poor little thing was barely even moving, and was clearly in worse condition than when I walked in. Additionally he told me that there was really nothing he could do and that if I wanted a chance at getting some answers then it would cost me at least 200-500 dollars and that did not mean it would help my pet at all, only maybe tell me why he quit eating. Then he gave me contradictory instructions and shoved me out the door. The staff was very rude and my poor pet passed away that night. Worst vet experience of my life.

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JI

Jill Nabors

For the average pet owner this vet probably is ok...if you can get past the rude employees and no one listening about what you have to say when you provide them info. The vets themselves are decent but dont expect anything beyond mediocre. I own a lot of animals, have the means to vet them all and provide a lot of income to whichever vet I choose to use. Im so heartbroken at the loss of the best vet I have ever met (dr wheeler) and Im still on the search for a vet like him. I prefer a vet office that will take my phone calls when I have a question and that will treat me like a valued customer/friend. If you want personal and caring then this vet is not for you.

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