Category: | Dentist |
Address: | 4131 Fort Campbell Blvd, Hopkinsville, KY 42240, USA |
Phone: | +1 270-632-4324 |
Site: | aspendental.com |
Rating: | 4.6 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 10AM–8PM 8AM–1PM Closed Closed |
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James Davis
The best experience was Loren the hygienist and the dentist Dr. Graham. Wow, I was impressed with their patience with me though my anxieties and mult. questions. I was really impressed with the cleaniness of the faculty, the technology and the expertise of the tech and the dentist during my first visit about discussing my needs. My worst experience was the receptionist at the front desk, she seemed to try to smile but with moody disposition. I asked about how my appt. had been the same until the day of my appt. and then it was changed from 12:45 to 2:00. Around 12 I noticed someone from Aspen tried to call at 11 but the message was so muffled I only could understand to call the Hopkinsville number to confirm my appt. which I did, but I only got a answering machine so I called another number that lead me to a rep for Aspen she told me that my appt. was at 2pm. I told her I have a email confirmation for 12:45, She encouraged me to keep the 2pm appt. which I did. The receptionist said she was trying to actually get hold of me to come in before 12?? I told her its a Saturday I usually sleep in due to coming in late from my job. Anyways I could tell she seemed to be having a bad morning. My wife was sitting in the waiting room with me and noticed this woman was short and kept the responses to a minimim when I asked a question.
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Steven Galbreath
Im sorry to day that I was very disappointed with my visit. I have heard a lot of different reviews about Aspen and decided to go see them for myself after a close and trusted friend if mine received help there. They were polite and courteous, the staff was very knowledgeable and thorough. But I walked out feeling that I would not return. When it came down to it I felt they were only concerned about the money to be made then. I knew that I would need some extensive work done, but because of an upcoming engagement I wanted a "partial fix" for now with every intention on returning to them at the end of the year to begin the more permanent steps. They would not. They gave me a reason why they said they "couldnt", and I left. When I spoke with my friend they told me to hold on, and then showed me that what they had done for them was the exact same thing I was wanting and they "couldnt" do for me. I was deeply disappointed. Aspen has lost a long term customer and unending source of recommendation in me. Really bad part is I really liked the doctor.
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Chris Jung
All of the professionals were very welcoming and thorough, but my rating is due to the time I had to spend at the office. After believing I had a cleaning at 10 a.m., I arrived at 9:40 to be prompt as a new customer. After waiting for nearly an hour, I was finally taken back for X-rays but soon was moved to another smaller waiting area twice in between the different steps of the process. All told, I was at the Aspen office for over two hours and never got a cleaning, but merely a consultation to set up a different appointment for the following week. I wish that had all been properly conveyed. Other than some confusion and inconvenience, though, everything else was top notch.
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Pamela Wright
I cant say enough good about my experience at Aspen Dental here in Hopkinsville. I had put off and put off going out of fear but never again. They did not judge me about the condition my teeth were in but made me feel very comfortable that they would do everything to give me my smile back. Alisha the hygienist was awesome Dr.Graham and his assistant Karie were amazing. I look forward to going back. The best experience at a dentist office ever. I would highly recommend this place to anyone. Thank you all so very much. To anyone putting off going to the dentist please give them a call. You wont regret it
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Bryan Stewart
To describe my experience would be difficult for others to believe. It was nothing short of perfect for a person like me with an extremely tight and limited time table to get all the work that I needed done. Yet, the professional and extremely kind staff and doctors have pushed the limit for me to be done in what would be an impossible time frame. This review needs way more then just 5 stars to properly rate this office and staff.
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Theresa C
The staff is super friendly,efficient, and thorough. Dr. Brim is wonderful! No judgement or pushing procedures that are not relevant. Tara is also very friendly and knowledgeable in explaining the insurance and payment requirements. I didnt get the little lab techs name that did the xrays, but she was great too. Very nice and energetic. You will be well taken care of at Aspen Dental. I highly recommend this office
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Simone Robinson
I would HIGHLY recommend Aspen Dental. I had an abscess tooth and went in early on Monday morning and they were able to see me. Today Dr. Graham extracted two my teeth. I was a little nervous, but he did a phenomenal job. His assistants and the staff are great and very friendly.
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Andrea Hall
They are disappointing when you have to wait 6 months on your dentures when they should be ready. An you have already paid in full for them. Some people would call the better business bureau an report them I would do it.
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Lindsey Alberts
Great experience! I felt like I was given a very thorough dental exam by the friendly staff. At the end, I was shown exact costs for my future dental work and never felt pressured to consider unnecessary procedures.
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marti270
Everyone I met and had interactions with have been very nice and professional. They have been very helpful and answered all my questions. I would definitely recommend Aspen Dental in Hopkinsville, KY!
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Michelle Reed
Staff is very nice and very helpful..I have not enjoyed going to dentists when I was little but Aspen Dental is a great place to get over that fear..thanks to everyone there!
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Lisa Gonzalez
The people here have gone above and beyond for me. The service is outstanding and super friendly. I felt so comfortable here. I would recommend Aspen Dental to anyone.
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john tippett
I FOUND EVERYBODY TO BE FRIENDLY AND COMPETENT. THEY HAVE NEW EQUIPMENT AND KNOW HOW TO USE IT. I ESPECIALLY LIKED THE QUICK ACTION TO SOLVE MY DENTAL PROBLEMS.
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Cameron Morris
This was the friendliest dentist I have ever been to the staff and dr.gram really made me feel comfortable and was very helpful I would recommend them to anyone.
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reginald johnson
The people here are awesome very friendly and will do everything in their power to accommodate all of your dental needs would highly recommend this place
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Kaeta Montgomery
I enjoyed my visit...everyone was friendly.. I also like the fact that I didnt get charged for any work without getting consulted on the prices first...
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Carolyn Martin
They walked you through everything before they done the procedure. They done a good job and was able to get me in faster than my regular dentist could.
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Treyvon Price
Super friendly staff they gave me a lot of their time, and were patient with my questions, and they didnt receive a penny from me or my insurance.
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Brittany Hopkins
I was in desperate need of an appointment and they were able to get me in the same day! Everyone was nice and the prices are very affordable.
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Thomas Wall
Great service very pleased with my experience told me exactly what I needed gave me a price. And the entire staff was great to work with.