Mark D Miller PSC

Reviews 9

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Claire Zwyghuizen

My daughter came in for her consult for impacted wisdom teeth, I was impressed with the office and the staff was professional. Dr. Miller was thorough, kind, and knowledgeable. Our problems occurred on the way out. We went to talk about the cost and the person that calculated it was out of the office for lunch. I found it odd that when you have new clients in the office for a consult that your billing person would step out for lunch, but it happens. I mentioned to the receptionist that I wanted to speak with her because my health insurance covers impacted wisdom teeth and I wanted to be sure both my health and dental were billed. She went and got the person in charge of billing insurance. This woman came out and told me that my insurance wouldnt pay because she has tried "a ton of times" and that the person I spoke with at Anthem, "lied to you to get you off the phone. They do that a lot." The person I spoke to at Anthem got a supervisor to answer my questions and had spent over an hour going over my coverage with me. She then continued that shed try to bill them if I wanted, but she "had worked with the school health insurance before and it doesnt pay." So, I decided to just not bill the health and they informed me that I would be called before 5 that day to discuss cost. I was called at 11 the next day and told that my part would be over $500. I wasnt really that upset about the cost because honestly, without using my health insurance I expected to pay more than that, but I was really uncomfortable with being told I was lied to by Anthem. I felt like the billing person was the one doing the lying so she wouldnt have to do her job. At that point, I decided to call a different oral surgeon and deal with a whole new billing department and see what they had to say about it. The oral surgeon in Clarksville not only successfully billed my health insurance, but they didnt need to touch my dental and my total owed was $45.

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A Private User

My daughter had her wisdom teeth cut out friday Sept. 25, 2009 the girl at the desk had a very bad personality! I was told I had to stay there the entire time which was fine but all the magazines in the waiting room were sports , then when they said she was ready all they cared about was the money first, when I got back there to my daughter the nurse was rude to her , my daughter was throwing up and that made the nurse mad she kept hollering at her to wake up and keep the gauze in her mouth , no sympathy what so ever! There was one nurse that was nice but all in all we hated this place, the doctor never once spoke to me and i had just paid him 1700 dollars! My daughter was not ready to go home she was still throwing up and her teeth bleeding awful , but they told me to pull up and they would bring her out, didnt say if you have any trouble call NOTHING! It was an awful experience and I hope you read this before thinking of going to him! If I need a dentist again for something major I will drive to nashville before going to him again! DONT GO!

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neighbor hoptown

Simply the best!!!!!!!!!!! I was dreading my appointment so much but Dr. Miller and his staff made me so comfortable. The receptionist were so cheerful and funny and had me laughing every time I went up to the counter. The surgical techs were very caring and really took their time with me. Dr. Miller answered all of my questions and calmed my fears. He has such a good bed side manner and was so compassionate. He even called me that night to check on how I was doing and to ask if I had any other questions or concerns. I would recommend Dr. Miller to everyone I know and have taken members of my family to him also. Thank you so much Dr. Miller and to your staff for taking such good care of me:)

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J Johnson

Dr. Miller performed surgery on my husband. He exposed and bonded one of his molars that had not come in. The procedure was part of having braces. As an adult male, the whole orthodontic experience was challenging, but the oral surgery portion was on of the smoothest parts. Dr. Miller and his staff were professional and answered any questions that we had. The let us know what to expect and followed up after surgery to make sure that there were no complications or if we needed anything else. Overall, we had a good experience and would recommend Dr. Miller and his team to anyone in need of oral surgery care.

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A Private User

We will never go there again. Theyre staff is horrible. The secretary is extremely rude and their policies are out fo control. They will want you to leave them checks to cover the whole bill and they say they will refund you what the insurance company pays. Oh and the insurance company isnt going to pay much because they are only going to report what was done and not why it was done so nothing will be considered medically necessary. So on top of having bad policies, and being horrible and rude to patients theyre just lazy and they know that theyre going to get paid one way or another

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Daniel Barofsky

I have been poked, prodded and cut up, with 5 heart bypasses at 37 years old....and still, I start sweating when it comes to a dentists office, especially since I was having ALL my teeth surgically removed, with many broken off at the gum line. I was treated professionally and with empathy, support and expertise. The ENTIRE staff is a reflection of Dr Miller himself, and that comes with high regards and accolades. Thank you Dr Miller, and Trina especially. I would trust them carte blanche on anything related to Dr Millers practice and area of expertise.

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josh elkins

Dr. Miller is the bees knees as far as Im concerned. Ive had 3 teeth pulled by him all well done. My wife had her wisdom teeth removed as well no issues. He called the next day or evening to check on everything, just all around great doc. I recently went to aspen dental and walked out while on the waiting table because they refused to have me referred to Dr. Miller because they wanted to extract my tooth. Forget that Ill let it rot out before I let them touch my teeth. Aspen seem like a fly by night wal mart dentist.

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Suzi Doer

Dr. Miller and the anesthesia staff were excellent. My 16 year old son needed all his wisdom teeth removed for braces. We were skeptical about all this but Dr. Miller took time to explain why. The staff allowed me to stay in room until my son fell asleep and the surgery was about to commence. They let me in right after. Everything is very clean and professional. Highly recommended and will use again.

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Mark Cullum

I would not recommend Mr. Miller. He cut out my wifes lingual nerve by mistake, and the current malpractice laws make it impossible to sue, so after a very expensive nerve graft which we are obligated to pay for, my wife has seen no relief from the constant burning sensation that he caused. Dr. Miller is still practicing. I would recommend going out of state for oral surgeries such as Mr. Miller performs!

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