LabCorp

Reviews 5

AN

Anna Rockhold

Today, 03/28/2017 at the Mandeville location, I waited for over 2 hours and that is even with a confirmed appointment for 9am. Several people were cancelling who had been there since 8am. Another woman came in at 11 who also had an appointment but bullied her way back in front of all who had been waiting for sooooo long. No one answers the phone numbers listed, the complaint box is filled to the top and several people were writing new complaints as we waited. The management of this place is beyond terrible! I could find little resources to speak or call to discuss with management. So this comment will have to do. An update I went the one in covington 2 days later in and out in 15 mins! Perfect just tbe way it should be.

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Wojciech Sobolewski

I honestly can say that Walmart has a better customer service than this place. How do they function in 2017? The genesis of a successful business it that the customer comes 1st. They dont understand this rule at all. Save yourself time and go to the one in Covington on Hwy 21. What a difference in human to human interaction. In Covington they are professional, polite, and willing to stay extra minute in order to help the customer out. ***** stars for them:)

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Mister Review

Horrific. Save yourself a ton of time and drive all the way to the South Shore. There was one person working and a steady flow of traffic. If you do go just plan to be there all day. They also request your credit card information even if your insurance covers these procedures. They claim to not know what insurance will cover what which is how they justify taking your credit card information and putting it on file.

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Carolyn Darby

My son went to complete his lab work and arrived at 7:45 am on Monday. Office in total darkness and locked. Called before he went and automated message said hours were 7 - 3:30. Also, sign on door confirmed this. Other people were coming to door to open and realized same thing. Had problems in past with this location. Too far to drive to Slidell. This office needs new management.

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Jamie Webb

Im honestly shocked that this place has been able to operate so poorly for so long. For over a year now, each time I go theres one person there, running back and forth to check all in and take the blood work. This person is usually friendly, just shorthanded. I get that we have no option, so they kind of have us, but this is unacceptable.

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