Carolyn J. Pass MD PA

1001 Pine Heights Ave # 301, Baltimore, MD 21229, USA

Category:	Dermatologist
Address:	1001 Pine Heights Ave # 301, Baltimore, MD 21229, USA
Phone:	+1 410-525-1515
Site:	yourhealthyskin.com
Rating:	2.6
Working:	8AM–5:30PM 8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM Closed Closed

Location

Photos 7

Reviews 12

Jean M Balent-Gephardt

Dr Pass is great. She has always been polite, informative and very friendly. She seems genuinely concerned with your well being and keeping your educated on your treatment and conditions. However, I have to admit that scheduling and timeliness of appointments is very bad at BOTH locations. Ive had 5 appointments with Dr Pass, using both locations where she sees patients. My SHORTEST wait time to see her has been 45 min PAST my scheduled appointment time. In other words, my appointment was at 9am, but I didnt see her until 945am even though I was there early. My other wait times have been 2.5 hours, 1.5 hours, 1 hour, and 1.45 hours. Even though I have a scheduled appointment, show up early and am fully prepared and checked in well before my appointment time, I usually wait almost an hour and half before I even get to see the Dr. My appointments take no more than 5 mins so the waits are way out of line. There are no medical emergencies causing the delays; it happens at both locations. Be prepared to walk into a full waiting room with at least 7-8 people ahead of you and sit there for at least an hour before you will see the Dr. None of the staff seem to acknowledge this extensive wait time, no one apologies or even gives a brief update to let you know if you will be seen anytime soon. Office staff are nice, but sometimes seem preoccupied with other things like scheduling personal lunches rather then attending to patients waiting in front of them to check out.

Natalie Payne

I went in today for the first time today. I noticed right off the back that it was super busy. So I expected to wait a while. The ladies that work the front desk and assist the doctor were very nice. While it took 1.5 hours to be seen, I was very satisfied with the level of service Doctor Pass gives as well as her assistants. If you dont expect to wait to be seen, well then you are a moron. Skin Cancer is huge and many people are seeking the expertise of Dermatologists. I only rated 4 stars because the wait was a bit long but... The Doctor cared, she took her time. She explained the type of skin cancers and what to look out for. She also suggested some creams to help with some other skin problems. If you give the Doctor a bad review because its busy, you are really an idiot. Once seen, the care is what matters.

A Private User

DONT WASTE YOUR TIME AT THIS OFFICE! I will never go back. After waiting 20 minutes past my appointment time, I asked the receptionist if there were more doctors aside from Dr. Pass because there were 11 more people sitting in the waiting room. She responded NO. So, I made a point of saying that if each person took only 5 minutes (it is always a minimum of 10-15 min) that means that I would have to wait at least another hour, but most likely 2 or more, and the receptionist nonchalantly responded "Yes, that wait here is always about an hour." I couldnt believe how disrespectful Dr. Pass is of other peoples time. She clearly overbooks to ensure her time is well spent. Well, my time is extremely important to me and fortunately there are many other options.

Candace L

She doesnt even deserve one star. To begin with, being that I was a new patient, she came in and got right into her cancer scare speech and using sunblock. She came across as cold and abrasive. Her office is old and dirty-exam rooms have carpeting gross! She addressed my issue and when I asked her a question about another area on my skin her response was "didnt you come in for xyx". Anything I asked her her response was rude and short. And yes just like 90% of the other reviewers i did have to wait Over an hour past my appointment time until I was seen. To the reviewer that believes waiting over an hour is ok, youre the true moron. You have a choice when it comes to your providers people- dont settle for this trash.

Dija Elite

I will NEVER recommend this Dr. She lied to my insurance company about the reason for my visit as well as listing prescriptions that she NEVER wrote for me!! In the end, she "paid the bill that she sent me out of good faith". Good faith? No, she was guilty and did not want the issue to be escalated. I dont care how many years of experience she has, what she did to me (regardless of how small it may be to her) was extremely unprofessional and I hope I was the first and last patient that happened to, even though I wont be surprised if Im not!

A Private User

Doc not interested... I had 3 appointments before I decided to switch dermatologists, and each time had to wait about an hour before seeing the doctor even though I had an appointment each time. Then once I was finally called back, the doctor would see me for about 5 minutes and try to get me to buy some skin care products that she was selling out front. Needless to say, my condition did not improve, and I was out of a lot of time and money.

Hannah Austin

Like others have said, do not waste your time here. The amount of time you have to wait is ridiculous. No matter what time you come you have to wait at least an hour and then when you do get called back you are waiting at least another ten to twenty minutes. When you were finally seen it only took a total of five minutes for her to diagnose me and give me medication that somewhat did its job. So unless you like waiting I would not go here.

Boyd Pusey

Super knowledgeable dermatologist. She has helped keep my skin cancers under control. I would suggest early morning or late evening appointments. Some patients she sees are getting new information that requires an explanation.

Amber Nelson

It took 6 weeks to get an appointment and then when I arrived I waited over an hour in the waiting room. The actual appointment lasted less than 15 minutes. Super busy office!

A Private User

Took a month to get an appointment. I sat in the waiting room for 1.5 hours past my appointment time. Like another reviewer said, dont waste your time here.

drjworley

Dr. Pass is very caring, and effective. She resolved my sons skin problem.

Cheyinne Edwards

Yes Dr. Pass is very Busy however she is also very Knowledgeable