Planned Parenthood - Baltimore City Health Center

330 N Howard St, Baltimore, MD 21201, USA

Category:	Medical Clinic
Address:	330 N Howard St, Baltimore, MD 21201, USA
Phone:	+1 410-576-1414
Site:	plannedparenthood.org
Rating:	3.3
Working:	10AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–1PM Closed

Location

Photos 4

Reviews 16

A Private User

I have used Planned Parenthood over the past ten years in various locations throughout the country both with and without health insurance. Upon starting a new position with HMO health insurance I had attempted to find an OBGYN to get an IUD; however, I was very dissatisfied with the OBGYN that I was referred to by my PCP. After finding out my insurance covered services at Planned Parenthood and that I did not need a referral from my PCP, I went ahead and proceeded to schedule an appointment to receive this service at this Planned Parenthood office. The office is very clean, it is public transit accessible, and I found the staff to be extremely friendly and helpful. All of my questions were answered, and I found the waiting time to be significantly less than that I have previously experienced at other Planned Parenthood offices. I made an appointment in advance, which I think helps reduce waiting time to receive any type of service. I also think this office is very culturally competent with information available in English and Spanish and multicultural staff.

Destinee Batson

If I could give 0 stars I would. This location is very slow and the staff sucks. There was a woman who was purposely skipped because she kept inquiring about the wait and when she would finally be seen. She had been there for 3 hours. The receptionist then proceeded to call the cops on her and lied on her saying she threatened them. Everyone in the waiting room heard what was happening, the woman was clearly upset but she in no way shape or form threatened anyone in that office. It was totally unnecessary to call the cops and extremely rude. I have been to this location multiple times and have had poor service every time from the reception staff (the nurse practitioner was very nice however once I finally got in to see her). I endured it because it is the closest location to me but I am here to tell you that driving to the Towson or Owing Mills location is definitely worth it to have better service. So basically, it doesnt matter if you have an appointment, expect to be here for at least 2.5 hours and be met with lots of attitude.

Billie Baggett

I had the best experience at planned parenthood. I was a new patient getting a pap and STD screening and the nurse was so incredibly polite and asked a lot of needed questions and answered all of my questions. The physician was amazing. I have been to a lot of STD clinics and gynos and this by far was the best. I chose a later time in the evening to come in so that I wouldnt have to wait too long and they took me right in with minimal waiting time. The physician answered all of my questions and had such great patience for all of my care. I have gotten more information and knowledge about my care through this appointment, than I have ever gotten from any other gyno, STD clinics, or physicians. I would recommend this facility for anyone and am so happy with my experience.

Kita H.

Do not recommend this business. Find some where else. Just went Thursday and today is Saturday and i still dont have my prescription nor does the pharmacy. I called them three time about still nothing done. There is ridiculous long wait time for a 5min procedure. And yes the staff is rude i found myself getting smart with two of them. However the ultrasound lady, the doctor and the lady in the recovery room were the only nice ppl that knows how to talk to other. I even told one of the ladies she was the nicest person there; she was flattered and said i was the nicest for saying that. I prefer u choose wisely before using this location. This spot deserve 0 ⭐ if you ask me. Ps. All the nice ones werent of African-American decent. And yes i am black.

Karkat Vantas

The only people I liked were the ultrasound lady and the man who gave me ibuprofen in the recovery room. One of the receptionist lost my id now I have to pay more money to get a new one afterwards. She kept saying she didnt loose it but I never got it back. She kept making excuses and lieing to my face about how she gave my id back so she didnt look bad in front of everyone. She didnt give me good information at the front desk and they never gave me my prescription for birth control. The absolute worse clinic you can go to. There was a fight while I was there between two women the cops were called and it stressed out the patients. If I were you Id never go to planned parenthood. They suck.

Natalia Jimenez

Customer service is horrible here. I came early for my scheduled appointment and still waited over an hour to see the nurse. Staff has an attitude and arent helpful. Another time when I came to get a refill, the receptionist said that "for some reason" the person in charge of prescriptions hadnt checked the voicemail all week and I had to wait for my prescription.

Mercedes Bradley

Dont know why there are so many bad reviews. Came here for my abortion. Everything was well organized, informative, and the staff was non judgemental, understanding, and professional. I did wait a long time, but if you consider the amount of people in there, Im shocked it went as quickly and smoothly as it did. Definitely donating. These people are rock stars.

Mag Sabo

I have received nothing but courteous, attentive care at this facility over the past 10 years. Regardless of whether I had insurance, no matter what my needs were, PPMD has provided me with the immediate and preventative care that I need. Yes, the wait time can be long but keep in mind how many people they are providing services to every day.

Nina Gonzalez

front desk staff are pretty rude, as well as the staff that call names to go into the back to speak with provider. They roll their eyes, are not friendly, and you would think theyre try to be personable if not nice given the nature of services given by Planned Parenthood. Please retrain your staff!

Zoë Johnson

I really try to be courteous of planned parenthood. I really appreciate all that they do but a 2+ hour wait time for a yearly checkup is a little much. The staff has been very kind but everything is just so slow. Bring a meal and an activity because you live here now.

kiara mcgee

They are pretty organized and clean but the lady at the front desk has a bad attitude & the "nurse" doctor that I met with was very rude rushed me through my visit and also had me waiting hours even with an a appointment

DGallo

Bring breakfast, lunch, and afternoon snack. Ive been here here since 10am and after 4.5hrs Im still waiting. Take your money and go somewhere else. Not worth the wait nor the customer service!!!

nicole devillasee

This Planned Parenthood on Howard St. Is extremely slow, expect to be here a very very long time waiting in the back and the waiting area! Too long!!!!!!! Never again!!!

Breauna Keith

I love love love them. They make you feel comfortable. Theyre friendly knowledgeable and make sure youre in good health. I totally recommend them to any female.

Princess Williams

Been here since 4 :40 its now 6:35 and Im still here waiting to be seen . Will never come to this location again. This is ridiculous

Nakishia Epps

I love the staff at the Owings Mills location. They so nice each and everyone on them treat me well, especially with my care.