Category: | Mental Health Clinic |
Address: | 175 Admiral Cochrane Dr, Annapolis, MD 21401, USA |
Phone: | +1 410-571-0888 |
Site: | oasismentalhealth.net |
Rating: | 2.3 |
Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–4PM Closed |
BR
Brandy Eastlake
This place is ridiculously terrible. I made my appt 2 weeks in advance and when I came in for my appt 15 min early, which was requested, filled out my paper work and whatnot, my appt was at 11am. I was asked to wait in the patient waiting area, so I did. at 1140 I asked the front desk personwhat was taking so long and how much longer they thought it would be, keep in mind I was going in to help cope with being easily angered, she told me to go back and wait in the room and she would check. She came in the room 10 minutes later, and said I apologize the therapist never showed up and we thought you were in the room with him....doesnt make much sense. This was AFTER I paid the $225 appt fee. When I was told the therapist just didnt show up, I asked to talk to the office manager who was apparently not in. They want to charge you a fee if you miss an appt, but do nothing if they miss yours. And how they didnt realize the therapist wasnt there is beyond me. This place is poorly managed. When they called to see if i wanted to reschedule I then again asked to speak to the manager and they were again "not in". They were unwilling to help me resolve the issue of the therapist not showing up, and offered no reconciliation for what happened. Just said we can refund you and reschedule. For a place that is supposed to be dealing with mental health issues this is just asinine. I will not be returning
KA
kate allender
I cringed at even giving this place 1 star. DO NOT GO HERE!! I wish we wouldve read the reviews for this place before this nightmare began. They have now billed us for 5 appointments (in less than 2 months) that were "missed" that we NEVER MADE. The only one we "missed" was the one that THEY cancelled because the provider had a family emergency, and they tried to charge us $130 for missing it?? We have also had appointments that we actually DID schedule and showed up only for the lady at the desk to rudely tell us we werent scheduled even though we had the voicemail confirming the appointment. Today we received a bill for $561 for these made up appointments that we never scheduled. After reading reviews for this place, this is apparently what they do to all of their patients. I dont know how this place is still in business. Its disgusting that anyone would steal from their patients like this. Please save yourself the headache and hundreds of dollars for appointments that never existed and go somewhere with honest providers.
RO
Roe Tana
I had a very positive experience beginning with the front office staff to Christy Callahan, CRNP. Before going to Oasis my primary care doctor prescribed an antidepressant which was causing severe side effects making my anxiety and depression worst. Feeling desperate my therapist referred me to Oasis. Called the office on Thursday in tears and they were able to get me in the next day. I saw Christy who was caring, compassionate and knowledgeable. She took me off my doctors medication and prescribed a different antidepressant that caused no side effects and started taking effect within a few days. I would definitely recommend Oasis.
AM
Amanda Spinks
Horrible, spend the extra time to find a properly staffed, knowledgeable and helpful facility to get your needs met. I would never recommend this facility. Mr. Charles a nurse practioner was very short, rude, and apparently changed my prescriptions without notifying me (keeping in mind he made an error when writing it) and instead of admitting a mistake the staff tried to cover for him, including the program supervisor. For a mental health facility, they have done nothing but make things harder, very asinine. I will be calling the better business bureau and filing a claint with DHMH. DO NOT GO HERE!
JE
Jean McLain
My hat is off to Dr. Johnson, and the entire evening staff; my husband is presently on Lithium 300 mg 2x/day and feeling much better, although now he is looking for another provider of Lithium in rural East Texas. I would highly recommend this Facility and its staff. My husband was a patient of Dr. Johnson in early February 2015. Prior to coming to Oasis, he was seeing two corrupt doctors in Springfield, VA who diagnosed him as Manic Depressant/Bi-Polar and the MEDS were driving the hubby up the walls. He was on the verge of loosing his Clearance.
DR
Drew Kumler
This is a terrible organization. They get ahead with your hard earned money by charging outrageous fees and by debiting your card without knowledge or authorization. Please save yourself the aggravation and do not make an appointment here. Asking for your credit card info up front should have been a huge red flag. This rinky-dink establishment actually made my mental health worse. They actually hung up on me when I tried to discuss their illegal actions. They should change the name to Purgatory: The Center for Pain and Suffering
NA
Natalie Weech
DO NOT GO HERE. I was mislead by staff and promised a type of therapy they dont even offer. Then I was double billed and I have been waiting for the office manager to call me back for weeks to get refunded. I had to finally dispute the double charge with my bank and file a complaint with the Better Business Bureau.
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Kèlǐsītuōfú Fèi ěr dùn
*** DO NOT GO HERE, EVEN IF REFERRED! It has the reputation of being the "go to" place, but the service is horrible, and the new Psychiatrist is even worse! They are money driven, and it is apparent in how patients are handled.
LE
Leslie A
The only "Medical" office that I have heard of that refuses to give a patient a 2nd appointment unless they agree to provide credit card information to be kept in the patient file.
AL
alan ritchie
A+++++ Amazing place, very low key and discreet and an amazing staff! NO staff running around in white coats trying to put you away. The treatment they do actually works! A+++++++
A
A Private User
Loved Therese. She was amazing. I went at a very dark time in my life. They saw me immediately... it was a great step in the right direction! Highly recommend!!!!
ES
Esther Vasquez
I had a great experience! Dr. Brian found the best medicine and treatment that I needed. He was very honest and forward. The staff was so kind and helpful.
RE
Remsen Owners
Worst experience ever with a doctor!