Category: | Veterinarian |
Address: | 7663 Arundel Mills Blvd, Hanover, MD 21076, USA |
Phone: | +1 410-799-3732 |
Site: | banfield.com |
Rating: | 3.8 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM |
A
A Private User
I have been paying monthly for the most expensive comprehensive plan at Banfield for my dog for 3 years. The main reason I took the plan was for the yearly teeth cleaning. However, every time I take my dog in for her "comprehensive care plan" they find something extra to charge me for usually costing over $100 per visit. Today when I took her in for her yearly teeth cleaning they told me that if anything abnormal comes back from the pre-op blood work (which is included in the plan) I would be charged $150.00 just because it is abnormal!!? I thought I misunderstood because I pay for a plan that covers blood testing including pre-op testing for her cleaning! When I questioned what I was paying for, I was told that anytime any test in my plan comes back abnormal I would be charged! WHAT THE HECK IS THE PLAN FOR IF I HAVE TO PAY EXTRA FOR ABNORMAL RESULTS THAT COME BACK FROM THE TESTING I AM ALREADY PAYING FOR!!!!????!!! I understand I would need to pay for additional test if needed but not for initial test that come back abnormal!! So many other people have told me that Banfield hospital do unnecessary testing and is a rip off. Although I have questioned other charges over the past three years, this was the icing on the cake!!
JE
Jessica Rego
EXCELLENT CARING VET!!! Dr. Ashley has been my vet for approximately 8 years now and I couldnt recommend a more competent caring professional. My pet had a condition that I didnt know about. I explained some of his odd symptoms and Dr. Ashley wouldnt stop until he gave us the correct diagnosis which saved my pets life! That is worth its weight in gold in my book. Now I have many more wonderful years ahead with my pet who is a part of my family that I wouldnt have had if it wasnt for Dr. Ashley. Dr. Ashleys staff seems to know and anticipate each and every one of my needs and desires before I walk through the door. All the while remaining professional and caring. This group of professionals treats my pet like he was a member of their very own family. I completely trust and love Dr. Ashley and his team.
JO
Joe Weaver
We took our 4 month old puppy in. They gave her Anesthesia and pain medication without drawing blood first. If they had they wouldve found out her platelet count was low and the medication they prescribed was going to do more harm than good. They sent her home and said give her the medication for 7 days. She is now in emergency care and its not looking good. BE WARE, THESE HACKS WILL MIS-DIAGNOSE YOUR PETS AND DESTROY YOUR LIFE! They should have all of thier liscences revoked! Do not take your pets here.
A
A Private User
This is a terrible vetrinarian hospital. The staff is rude and do not care about you or your pets. The Vets themselves do unnecessary tests that cost FAR too much. The wellness plan is a ripoff and when you try to cancel it you might want to be sitting down...It costs SO MUCH to cancel the stupid plan. Do not bring yout pets here. You will regret it,
ER
Erin Jenks
always a 15+ minute wait, then another wait for the vet to come in then another wait if the visit is anything more than a routine exam. Took dog in for a skin problem and was told that the test results would be immediate. Waited 30+ minutes and finally decided to just call later for results. Similar experience every time. Dont bother with this place
AB
Abbie Jenkins
May be good. Wouldnt know. Website says they take walk-ins, so being new to the area (been in town about 1 day) I showed up with my dog to have an infection that was bleeding looked at. Was told they were about to go on a break and didnt have time to look at him.
A
A Private User
We began going to this location several years ago. We have always had a good experience here. Its inside a petsmart so you dont always get privacy especially if you have a sick pet. I have always felt like they cared and listen to your concerns.
CH
Christopher Lucernoni
Very helpful. Great and friendly staff. They take their time to make sure you understand what is going on and so that you are educated about what is going on with your animal. Also, most things are cheaper here than at other places.
JA
Jay Cee
Friendly and helpful staff. They all know my pets and treat them well. Very kind and caring and usually offer me good advice on services when their clinic does not support what is needed for pets good health.
A
A Private User
This hospital has been the most pleasing and wonderful pet hospital Ive ever been to. The staff is amazing especially Ashley C I love her love for the animals.
SI
Sissaley Eisele
This Banfield is wonderful! They have always been helpful, caring, and willing to go above and beyond for me and my pets! Very military family friendly.
FI
Fiad Ali
There is usual is no wait also the staff and docs are friendly
GH
Gherman Uritskiy
Good