Natick Eye Care

Category:	Optometrist
Address:	192 Worcester St, Natick, MA 01760, USA
Phone:	+1 508-651-3937
Site:	visionsource-drtomasino.com
Rating:	4.1
Working:	9AM–5PM 9AM–6PM 9AM–5PM 9AM–7PM 9AM–5PM 9:30AM–12:30PM Closed

Location

Photos 7

Reviews 15

Charlene Charles

Horrible place of business!!!! The staff was extremely helpful and pleasant during my first visit, But as soon as I decided to cancel an order for new glasses, the customer service was disgusting! Since I was able to find another pair of glasses at a lower cost, I decided to call the office and cancel the order. The young lady at the front desk was not helpful at all...I had to call my health insurance to reverse the claim myself and make a trip out there to pick my refund check and prescriptions for glasses and contact lenses. My refund was short and they took forever to provide my prescription for contact leases. I had to make several calls and trips to the office to demand my prescription and the remainder of my refund check. I was told the delay was due to "the office being extremely busy"... Im not sure why it would take almost a month to provide a patient their contact lenses prescription but Im pretty sure this illegal!!!!

Jenna Dean

I only have great things to say about Dr. Tomasino and her staff. I was having serious vision problems with both my contacts and glasses (plus headaches) when I went to see her. She spent an incredible amount of time with me making sure the new prescription was perfect and that I was comfortable in the contacts we decided on. I never felt rushed, and felt comfortable enough with her to let her know if something wasnt working. Dr. Tomasino is patient and extremely bright. In addition, her staff is kind, compassionate and funny - I always enjoy the interactions I have with them. Even if you arent close to Natick, its worth the drive to see Dr. Tomasino.

Jing Zhou

I had my eye exam done in Nov but I have still not received my contact lenses prescription. I have asked for several times. They said that they would email. The email takes forever to come. I even make an order for contact lenses but the order has been there for weeks. No result despite several calls and two personal trips to there. It is illegal practice for eye doctors to withhold prescriptions from patients. In fact, federal law requires a copy of the prescription to be given to the patient whether requested or not.

Karen Keefe

I always am pleased with my interactions with Natick Eye Care. Setting up an appointment is easy, all testing is explained well and done on site, purchase and adjustment of glasses is smooth and worry-free along with interesting choices. And in times of crisis of broken or lost glasses theyve come through in a pinch. Its a friendly easily accessible place right on RT 9 east bound in Natick.

felicia rodrigues

BEYOND AMAZING EXPERIENCE!!!!!! The two amazing out-going assistants Tammy and Ashley are just the ones to make your day!! So sweet and kind and very patient I RECOMMEND ALL AGES TO COME HERE!!! Defiantly coming back and bringing friends and family! The Dr. Tomaso IS ABSOLUTELY AMAZING she gives amazing care and a very thorough exam! I live pretty far but its worth the drive!!!!

Donna Dami

As always my experience was excellent. I feel like Im going to visit my friends. Dr Tomasino has the most amazing technology for your eyes. It seems like every year that I go, she has a new machine, computer, or program. Tammy and Crystal just make the experience that much better, if possible.

Christine Monaco

Ive been going to Natick Eye Care and Dr. Tomasino for several years, and I have always had an excellent experience. Shes a terrific eye doctor, and the staff - especially Tammy - have an amazing knowledge of the products, and give wonderful service. I highly recommend them.

Jennifer Hurst

They really care about your health! Its not just an in-and-out experience that they make as quick as possible for their own sake. They make sure to really give you quality care and they are great at explaining answers to any questions you may have. Totally recommend them!

Linda Wright

Dr. Tomasino and all the staff at Natick Eye Care are very nice and helpful as well as knowledgeable. I had an issue with a pair of glasses I ordered and they were quick to resolve the problem. I would not hesitate to recommend Natick Eye Care to my friends and family.

Jim Fabiano

A few weeks ago, I went to Natick Eye Care for an examination and new glasses. Dr. Susan Tomasino and her staff were very professional, knowledgeable and friendly. Therefore, I will certainly refer my friends and co-workers to Natick Eye Care.

Abby Ciampa

Very warm staff, knowledgeable and patient. I am fearful in terms of eye examinations and Dr. Tomasino was calming and made me feel at ease. I have now been a patient for two years and will continue with Natick Eye Care without question.

Maria Demos

Have never had an experience like this! Everyone is so friendly and so helpful. Also extremely pleased with how amazing they were with trying to save me as much money as possible. HIGHLY RECOMMEND.

harold hernandez

owesom experience the doctor and her asistan were very helpful and nice unlike lens crafter they are very rasist specially the ones in the natick mall. Thank you for been the best

Susan Crawford

Excellent experience as always!! Appreciate the thoroughness of the doctors exam, and Tammy was a great help in selecting my frames!!

Alexander Heywood

Great service! Perfect appointment!