Category: | Optician |
Address: | 1280 S 9th St, St Clair, MI 48079, USA |
Phone: | +1 810-329-9725 |
Site: | distinctiveeyewear.org |
Rating: | 4.6 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 9AM–12PM Closed |
MI
Michelle L
A good friend of mine, who is far too nice of a person to post anything, has been treated horribly at Distinctive Eyewear. Never heard of such poor customer service from some of the mainstay staff. You would not be able to hold down a job at McDonalds with those attitudes. This place seems to be run by dinasaurs from an era when you were the only choice in town. I think you are feeling the pinch since competition in the eyeglass market is fierce. There are sooooooooooo many choices. If you dont have exceptional customer service going for you-THEN YOU HAVE NOTHING. I will be telling everyone of this experience until my friend gets a proper apology from the persons involved. Until then, this is a reminder that negative word of mouth is going to hurt your bottom line the most. You probably need a very thick monocle to read your dwindling bank statements-I cant imagine that your business is thriving with such rude maniacs at the helm.
CH
Christina Reeves
I have been going to Distinctive Eyewear for at least 12 years. I have referred several teacher friends and family members. I go every year and love the large selection of frames. Elizabeth is my personal fashion expert and gives great advice about which frames compliment my face shape and hair color. They are professional and very helpful with paperwork and insurance details. I would never go any where else because of the excellent service, selection, and personal touch given by the ladies at Distinctive Eyewear!
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Susan Collins
I have been going to see Distinctive Eyewear for years and have have always had great service. They have worked with me back when when I didnt have insurance to make sure I could afford new glasses. Now with their new location they offer an even bigger selection and have even added another doctor! I have never had an issue with Elizabeth or any of her staff. They are always friendly and helpful and go out of their way to make me feel welcome when I walk in. Would recommend them to everyone!
BI
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I have NEVER had a bad experience here. The ladies have always been friendly and helpful. Dr. Kendrick is thorough and patient. Unfortunately for me I recently had to find a new optician because of a change of insurance but I still stop in from time to time and Elizabeth is always happy to help me out with an adjustment even if my glasses were not purchased there. I highly recommend them. Annette M.
JA
Jackie Quinn
I have been coming to Distinctive Eyewear for years and have had nothing but excellent care and service! The selection of frames are always excellent and up to date. I live outside of St Clair now and still continue to come here. The small town service is worth the drive and the ladies are always welcoming and warm when you arrive!
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Roy Roscoe
Ive been going to Distinctive Eyewear for over 20 years. Theyve provided eye exams and glasses/contacts for my entire family. The friendly, local atmosphere is what keeps me coming back. None of the big chains can match the neighborly environment.
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stacey camastra
Loved how thorough, patient & kind the whole office was for 1st eye exam, glasses & now contacts !! [I do not have insurance very affordable eye care, also:-]
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Betty Fryer
What a very compassionate family and staff at Distinctive Eyewear. They have gone above and beyond for my family more than once. Thank you!
CA
Caroline Homer
Wonderful service here! Love to see my cousins from time to time such sweet ladies! Great selection of glasses too!!
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Jane Williams
Always can get you in quickly. Tons of frames that are super cool to choose from. Shop local..best service around!
KR
Krista A Martin
Distinctive Eyewear is great.