Allina Health Maple Grove Clinic

7840 Vinewood Ln N, Maple Grove, MN 55369, USA

Category:	Medical Clinic
Address:	7840 Vinewood Ln N, Maple Grove, MN 55369, USA
Phone:	+1 763-236-0200
Site:	allinahealth.org
Rating:	3.2
Working:	7AM–5PM 7AM–5PM 7AM–7PM 7AM–5PM 7AM–4:30PM Closed Closed

Location

Allina Health Maple Grove Clinic: A Comprehensive Review

Location and Services

The Allina Health Maple Grove Clinic is located at 7840 Vinewood Ln N, Maple Grove, MN 55369, USA. The clinic operates with varying hours throughout the week, including some late evenings. The clinic has a rating of 3.2 based on customer reviews.

Customer Experiences

Billing Issues

One customer expressed dissatisfaction with the billing process, stating that despite confirming with their insurance company beforehand, they ended up having to pay the entire bill due to a coding error on the clinic's part.

Communication and Diagnostics

Another review highlighted the delay in receiving diagnostic results and the lack of timely communication from the doctors. The clinic does post lab results on their online system, but the reviewer felt that direct communication from the doctor would be more beneficial.

Pregnancy Care

A pregnant customer had a negative experience, citing the clinic's lack of multiple doctors for pregnancy care and failure to adhere to appointment schedules.

Positive Experiences

On the brighter side, some customers had positive experiences. One mentioned quick service and personal care, while another praised a specific doctor for going "above and beyond" in addressing their concerns.

Staff Friendliness

The staff's friendliness was a recurring positive note in multiple reviews. Customers felt welcomed and well taken care of during their visits.

Waiting Times

However, waiting times seemed to be a common issue. One customer had to cancel an appointment after a long wait, while another mentioned that even arriving early or on time resulted in a wait.

Overall Impression

The Allina Health Maple Grove Clinic has mixed reviews, with some customers praising the staff's friendliness and others criticizing the billing process and waiting times. The clinic seems to have room for improvement in terms of communication and timeliness.

Photos 14

Reviews 10

madhava rao

Dr Bader, is good in diagnosing the issue, but I ended up with lot of billing issues. I scheduled and visited the hospital for Annual eye checkup. Before going to the hospital I ensured with my insurance company, and as they mentioned it will cover. But due to some issues over the hospital they send bill with "Medical" instead of "preventive" to my insurance provider, which is causing me to pay my entire bill. When I called the billing department initially they mentioned "sorry to hear that, we will reduce your bill, that is the max we can do". And then they reduced 27dollars but later they sent again a bill with that 27 dollars. Because of all their mistakes I ended up paying all my bills which it supposed to cover from my insurance.

Neal Coolkar

Cinic is decent. Nurse and staff helpful. Doctor delay in diagnosing and giving call back to discuss health condition. They post lab results on mychart i.e., their online system. What would be nice to have a Doctor diagnose correctly and if things cannot be done at this clinic refer to specialist in time. Online information is good but its always better to talk to Doctor to understand what results mean and what needs to be done and not have to wait endlessly for receigin the call. You cannot connect with Doctor directly can be understood but inspite of calling the office and not receiving call back in not appreciated. Only little change is needed..and I think is easy to do...

Zohra Sumar

Horrible horrible experience. Theyre extremely unreliable and lack doctors. If youre pregnant and care to be seen at this location dont waste your time because they only have one doctor and they dont follow times you need to be seen. Im 22 weeks pregnant and they skipped my 16 week apt and I was so eager to finally get seen when I get a call saying doc wont be in! So trust me youre better off going elsewhere where you can get seen at your convenience and not the doctors.

Jeremy Doll

Im used to small town personal one-on-one clinic and have to say I was very impressed with the way I was treated and how quick they took care of me. Very happy overall with my experience with them so far.

Brenda Monson

Got in quick but trying to get the results of the MRI which i was told they had on Tuesday and its now Monday is beyond ridiculous. Plus no return phone calls.

Leilani Beise

Dr.Spector did a very good job. Referred me to where I needed to go, listened to my concerns and went above and beyond. EXCELLENT JOB!

Robert Newman

I made this appointment 6 weeks ago. They were so late I had to cancel the appointment. Awful experience all around...

Hack Man

Friendly staff, but expect to sit in the waiting area if you show up early (or even on time!)

Anonymous Anonymous

Friendly staff and good experience! Would recommend.

DANIEL STENGER

Great staff. They go the extra mile to help you !