Mendes Family Dentistry

Reviews 8

MA

mark Bayuk

I retained Dr. Charles Mendes as my personal dentist on April 14, 2010 and I am always very pleased wth his practice and care. He pracitices together with son Paul. I moved here to St Paul from Washington DC. I found Dr. Mendes by consulting the Twin Cities Consumers Checkbook Review of Dentists in the Twin Cities area. In its dentist practice review, Mendes Family Dentistry was highlighted as one of the highest rated and most resonably priced dentists in all of Ramsey County. As he was at the top of the listing, I chose to engage Dr. Charles Mendes. Six years later I am stilling seeing him on a regular semi annual basis. My last routine visit was in July and it was also time for me to have new teeth X-rays. I expected, as has been the tradition in all dentistries for decades, to have to clamp tightly the hard pastic X-ray film cardholder in my mouth with one edge pressing uncomfortably into the upper roof of my mouth the the lower edge resting inside my jaw. But this time that did not happen!! I simply briefly held a small electronic receiver comfortably in my mouth, and within minutes digitized images of my teeth were available to see on a computer screen. A once somewhat physically discomforting process that once took almost an hour to complete is now done effortlessly with no discomfort at all in mere minutes! This is an example of how the Mendes Familay Dentistry is not resting on it laurels and is constantly seeking the most modern technology and services. I also recall from conversation with Dr Mendes after my July appointment, that his dentistry now has established its own in-house bridge and crown foundry casting capability within the Dentistry. This means the bridges and crowns can be ready for installation only a day or two after measurements are taken. There is no longer the multiple weeks long wait for a third party foundry to fill an order. Mendes Family Dentistry is now a rarity in densistry- It provides good service at good prices and it is vertically integrated to be able to almost immediately make the bridges and crowns necessary for your mouth care. If you are currently a frequent business traveler, like I once was, this is a very important point!. In summation, If you seek the best service at the best prices, and you want assurance your new crowns or bridges can be measured, made, and fitted before your trip aboard next week, BETTER CALL CHARLIE or BETTER CALL PAUL!

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Kim Maas

I have been going to Dr Mendes for the past 8 years and he has provided excellent care. He has offered reasonable and thoughtful solutions and and is the ultimate professional. My husband is also a patient of Dr Paul and he recently had to have his front 4 teeth replaced. He was obviously nervous that his "new" teeth would look natural and even more important that they would feel natural. We also were just getting ready to leave for vacation so needed the work done in a shortened time period. The office did a phenomenal job of reworking their schedule to accommodate us and followed up with the lab to make sure they would be ready on time. His new teeth are in and they are beautiful! Like his natural teeth only way better. And they fit perfectly. It so exceeded his expectations. We would both highly recommend Mendes Dental to anyone looking for great dental care!

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MA

Margaret Powers

Previously coming to Mendes Family Dentistry, I had a poor experience with a root canal which caused my tooth to look a little bit gray. I felt terrified to go back to the Dentist. The staff is hospitable and efficient. Both Dr. Charles Mendes and Dr. Paul Mendes took every step to ensure that my tooth would be back to the way I wanted it to look. First, they encouraged but not solicited me on whitening my teeth. Next, they sent me to a specialist who specifically curated a color to match my tooth. Lastly, on the appointment day the process went quickly and I was in out with 3 crowns. My tooth looks amazing, and I couldnt be happier with the way it turned out. They were flexible with me on times and able to complete this procedure in a month. Im forever grateful!

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Kara Mitchell

I highly recommend Mendes Family Dentistry! When I was in severe pain, I needed immediate help. After calling several locations, Mendes Family Dentistry told me to come right in right away. They saw me and helped immediately! In addition, my previous dentist told me that Id have to get the tooth pulled. Dr. Mendes saved my tooth and relieved my pain! In addition to the incredible work they did on my tooth, the staff was very welcoming and understanding. Money is tight, and they understand and create a plan to help me out. All of the nurses and dentists have been so helpful and they always remember me when they come in or when I call. Thanks to all of you!!! ---Prince

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Yuk Foo

Worst experience I have had at a dental appointment!! I went in for an exam and cleaning. They found several cavities I needed filled and had scheduled an appointment to return to have the fillings done. Once he began drilling I felt pain and let them know. He told me it was because of how deep the decay was and close to the nerve and continued drilling. It was a horrible pain. I have never felt so disregarded. I did not return to get the rest of the cavities filled. I went to another dentist and after doing a consultation they said that I only had 2 cavities they saw instead of the 7 they said I needed. Disappointed to say the least. I will not be returning. Yuk Foo

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Linda Strovink

I have been a patient here for many years & have always received superior dental care & information. The office staff & dental assistants call me by name & and have been very accommodating & flexible with scheduling -- the office is very efficiently managed so Ive rarely waited more than a few minutes in the waiting room. I am especially appreciative of the helpful preventive information from both Drs Mendes. Their advice has helped me prevent future problems which has saved me time & money. I will continue to go to Mendes Family Dentistry for all of my dental needs & encourage anyone seeking the highest quality dental care & professional service to do the same.

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Gail Holcomb

Weve been seeing Dr. Charles Mendes for 25 years. A few years ago his son, Dr. Paul Mendes, joined his dads practice. They are absolutely excellent. Ive no idea why anyone would give them a low rating, so I had to jump in and counter those perceptions. Sometimes dental care is expensive, but in cases where expense was an issue Ive had nothing but helpful cooperation, with a realistic assessment of essential treatment and treatment that could be delayed. Their office is up-to-date and well equipped; for example, their x-rays are top-notch and much safer than older equipment. This is a friendly family practice with highly trained professionals!

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Katherine Werner

Worst dental experience EVER! Ive lived in 4 major cities in addition to the Twin Cities, so Ive used a range of dentists. Needed to have 4 teeth extracted and Mendes Sr. shamed me throughout the entire procedure in front of his son/dentist and staff saying things like "this is the worst Ive ever seen." After procedure, I was abruptly left sitting in the dental chair when a hygienist came by and asked, "What are you waiting for?" The receptionist took TWO phone calls as I stood in front of her waiting for my pain prescription. Rude. Unprofessional. Uncompassionate. DO NOT GO HERE!

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