G.V. (Sonny) Montgomery VA Medical Center

Reviews 9

KE

Kenneth Jones

Without whom they call "nurse advocates?," Sonny Montgomery VA would not rate one star. Somehow they seem the most sensible in that whole outfit. They save hours of time and nerves, and I hope to count on their still saving my skin far into the future. What VA calls "health care providers" hide behind a firewall of hostility, first hit at Operator #9, who immediately phisches for your SSI# so then nothing much happens after that. Unless you are gadfly insistent, you will not penetrate a hodge podge of run-around, to even getting pot luck, generally short-shrift medical attention. With hard fought battles sometimes settled, I remain healthy enough, in spite of them. Our Jackson VA Medical Center staff collectively harbors sickly headstrong, stubbornly negative attitude, which like that telephone switchboard barrier, however, can be gotten past. Individually you have to feel sorry for those who carry the weight of what meager doses of medical attention, variable all the way from nil to adequate, might happen. If you are both determined and persistent, VA medicine sometimes might match care civilian doctors easily dispense.

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WI

William Glover

My Dad is 93 and has prostate cancer that has now spread to his bones. At age 19 he was landing Marines on Japanese occupied islands under heavy gunfire. He then would be part of a boat pool that would ferry supplies to the Marines. They had to camp on the beach at night and put up with being regularly bombed and strafed. He did this for three years. In spite of his service, we have been trying since last summer to get the VA to pay for his caregiver. I practiced law for 22 years and even I had great difficulty in filling out the necessary forms. I am going to wait a little longer and if the VA continues to drag their feet, I am going to court and get a writ of mandamus. This is a court order to a governmental agency forcing the agency to do what the law requires. I am willing to spend the rest of my life suing the VA if they continue to deny benefits to which my Dad is entitled. Congress wont do anything; Maybe the courts will.

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KY

kyle reilly

Went into the E.R with severe breathing issues after a training inncident. Waited, with one of my friends, for 8.5 hours. Got calledback to the room. Only to wait another 2.5 hours before the doctor even came to check on me. Guess who had 3 fractured ribs and a punctured lung. This guy. Guess who ignored me when I told them I couldnt breath. The techs. Very unprofessional. Ghetto, huge hooped earings with long multicolored fingernails and snobby attitudes. Talking about patients when they arent around and ignoring them when they need something. Have torn my calf muscle, severely burned my hands,broken my knuckles and the cartilage in my right knee is deteriorating. I still refuse to go there. Now, as far as the rest of the place goes. If you have any psychological issues, it can take from 3 months to a year to see someone. They called me 2 days ago to schedule me an appointment with my primary care doctor....In July.

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JE

Jeffrey Sones

I really understand that the intention is to always try to improve things for Veterans but I dont really feel like these ideas are given the "what affect does it have on the veteran test". Why someone decided to prevent the veteran to be able to talk to the clinic that services their medical needs is beyond me. When I call for medical help, I do not want to talk to someone that is not familiar with me and my care. I want to talk to the clinic that knows me and who I am. Your updated phone system is not user friendly and is more frustrating than it was before. I understand why you have the portion on the front end of the call about hurting yourself. Access to care is still an issue and only appears to be getting worse rather than better. Oh, by the way, this Tri-west local care does a veteran no good if their doctor will not accept them.

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ST

Steven Holden

Repeatedly the absolute worst hospital experiences I have ever had. From the rude police shaking us down at the front gate to the rude and incompetent doctors this entire facility needs some professionals to go over it with a fine toothed comb. I have had to go to the E.R. because they would not refill my meds properly, been treated very poorly by the doctors and been given a medication that initiated diabetic ketoacidosis resulting in a week long stay in the I.C.U. after being told I could not get an appointment for months in advance to find out what was wrong. Excessively long waits for appointments then bad care when we can finally get in. It is a shame that anyone has to receive this terrible quality of care, especially people who served our country.

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KA

Karen Spitz

Went into Emerg with spider or insect bite visible with redness and very pronounced accumulation of fluid which was not only in that leg but was bad enough to have also caused the other leg to accumulate some but not as much...have history of SEVERE alergic reaction to bees, wasps, and fire ants...no heart distress...no lung problems...all I needed was prednisone pack...was given large dose of diuretic to start the fluid coming off. Within two hours had gotten about half the fluid off...given script to continue at home but never addressee the real problem!!#=;**€/% DOCTOR told me she thought I was just reacting to traveling following vacation---more activity than nomal and richer diet...WHAT A SHAME! This is the care you get in emergency???

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SO

Soli

Horrid. They dont care. Moved to Ms from out of state. In 1 mo they have changed or stopped 5 of my meds, long term- been on them for yrs, meds. No one cared or asked my opinion about these changes. My previous VA records dont matter and they are making me do things from scratch. I was told my arthritis pain is simply psychological. And no hurry to treat bc its just chronic... not emergent. Glad Im important! But if i complain, then im just a drug seeker. They argued over all my meds.... that I was doing great on. Stopped them cold turkey.... not a great idea. Just rude, theyll only do what they want, doesnt matter what you as a person wants or needs. Wasted 7 hrs for 2 appts. I am not pleased with VA services in this state.

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MR

Mrs Nicole Brown

There is definitely room for improvement hence the 3.5- (actual) stars, but dont let this deter you. There are truly caring and compassionate workers and some amazing veterans behind these walls who Proudly Credit this place with Saving their Lives! I know many veterans who come here just for social visits they feel they receive great care here. Unfortunately, unfavorable experiences will speak more voluminous (as my own have in my past). But I try to be fair. Thus, I hope the review star given will grow to be more reflective of the quality of this institution as a whole rather than an experience with particular person in a particular department. My experience wasnt flawless but as a veteran Id definitely seek care here.

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KA

Katie Watts

Would not give it one star but only able to enter comment with it. This facility should video tape employees. Tricare West was instated to speed up veterans appointment to seek medical help outside the VA. This is impossible when the VA does nothing to approve outside appointments. They are either incompetent or waiting for veterans to die. If I was incapable of doing my job, I would be fired. I dont understand how these people keep their jobs.

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