Rankin Eye Professionals

Reviews 3

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Annie Clark

Disappointed! I have been a patient of Walmart Vision Centers for years but decided to switch optometrists after discovering a female optometrist of color (August 2016). Dr. Rankin recommended that I try Air Optix Night and Day after I informed her that I seldom experienced sensitivity in my left eye ( at that time, I was wearing Acuvue Oasys Hydraclear Plus). I was given a pair of the Air Optix to try. I brought the contacts home instead of placing them in my eyes at the office because I was allowing my eyes to breath. The office called me a few days later to see if I was ready to order additional contacts. I informed the office that I had trouble placing the Air Optix in my eyes because they were uncomfortable. I also informed them that I would call to order contacts once my supply of the Acuvue Oasys Hydraclear Plus diminished. Fast forward to March 2017, I called to order contacts (The office did not answer. I left a voicemail and was contacted the following day.) I "specifically" asked and paid for Acuvue Oasys Hydraclear Plus. You could imagine my displeasure when the package arrived in the mail and I saw the Air Optix contacts. I immediately called the office (of course no one answered; I left a voicemail and was contacted two days later). The office staff stated that because I was "fitted" for the Air Optix, they could not send me Acuvue Oasys. They also stated that if I wanted Acuvue Oasys, I must come in for a second "fitting". KEEP IN MIND THAT I ATTEND SCHOOL 16 HOURS AWAY FROM MISSISSIPPI. I felt deceived because while I was ordering the contacts by phone, that was the perfect opportunity for them to notify me that although I am requesting and PAYING for Acuvue Oasys, they will be sending me the Air Optix. This is why I am disappointed in the office staff. In the meantime, I have tried to give the Air Optix another chance, but they are UNCOMFORTABLE!! I have resulted to only wearing my glasses. Wasting money displeases me as I received two boxes of Air Optix and will not be wearing them)!! When I return home for the summer, I will not be receiving my yearly eye exam from the Rankin Eye Professionals!!

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Marianne Cosgrove

Dr.Rankin is very thorough with her exams. She also takes her time with her patients. You dont feel rushed and she will explain things to you. I highly recommend Dr.Rankin

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Tammy Schiele

What an amazing eye doctor! Truly cares for her patients and her community!