Truman Medical Center Behavioral

300 W 19 Terrace, Kansas City, MO 64108, USA

Category:	Mental Health Clinic
Address:	300 W 19 Terrace, Kansas City, MO 64108, USA
Phone:	+1 816-404-5709
Site:	behavioralhealthkc.org
Rating:	3.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 11

Reviews 12

Aaron Alvarez

Love the team tomas peer support and Jennifer taylor, as well as Dan who over sees case management. The psychiatry department is completely disorganized, uncompasionate and dont listen to what you have to say. They dont properly take notes when you say something they dont even corilate your mental health in accordance with your therapist read notes or even try to. First place Ive ever been that doesnt have some kind of communication between therapist and psych. The fact that they have students I think completely undermines the good work of the others that are helping in behavioral health at tmc on 19th terr. I was told I was going to be taken off meds that keep me half way grounded. That I need to learn coping skills. That every day stressors should effect me in this way, I have ptsd and diagnosed with severe panick attacks. When talked to my student psych my stressor arent everyday stressor thar one handles all at once like myself being homeless, grandmother dying who is the only mother Ive ever really had, my son trying to commit suicide and the only transportation Ive had, motor blew up and caught on fire, my wife has lupus and been threw multiple surgeries, dont know how thats going to turn out. Just within the last two weeks. And Im supposed to deal with all this cause its normal, not to mention we are a family of four with only my dissability to live on. Spread them out one here or there easier, all at once and my mental condition the reason Im on dissability in the first place. I think any normal person would crumble and need help. I use coping skills Ive been taught. In conjuction with my meds. Only thing that hasnt pushed me over the edge. Ive been other departments and usually they have the professional do your care and the student psychiatrist sit in if you allow it. An they listen to you on a individually based case. Not everyone is the same not all react to medications the same, not all factors are the same and should be individualized as to that patients needs. Dr jani. Is a joke has called me a lier blamed the front desk for his short comings, everytime Ive seen him he has braught up a drug that was discussed with him that I had taken that had side effects and told him I couldnt take. Yet some how he says well last visit we talked about you taking this drug. Hes incompetent and has no clue on how to handle anything but lie and put blame elsewhere. He cant even take notes and change them accordingly. Who tells someone that your child trying to commit suicide is a every day stress. Really.I completely agree with Elaine, when it comes down to the psychiatry dept. spot on Elaine!

Linda Esler

I have never had a worse experience, and this was only dealing with the administrative side of things! I cant comment on the doctors, but the front desk is a mess. I have attempted to come twice for my child for the futures program. The first time being there, the receptionist gave us paperwork and told us to go downstairs so the paperwork could be processed. Later I found out, they shouldnt have done that since we had an appointment. Because they gave us the wrong information, we missed our appointment time. I decided to give them the benefit of the doubt (it was a new receptionist), and had the appointment rescheduled. I received a letter several weeks ago saying the appointment was scheduled for 1:30 pm today. I called them to confirm and they said the appointment was actually at 1:45 pm. When I got there today at 1:17 pm they said that the appointment was really scheduled for both 1 pm AND 2 pm. Then they said they could see us at the 2 PM appointment. At 2 pm they called me up to the desk and said they couldnt see us today and had tried to call me on Friday to reschedule. Seriously, dont lie. Why didnt the first receptionist tell me that when we first talked rather than make me wait in the waiting room for 30 minutes? Why would you have someone booked for two appointment times and not catch it until that day? Why would the person give me the info they did when I called and then have a different schedule today?! This is ridiculous and the worst experience I have ever had with any kind of healthcare facility. If the administration is such a mess, I would be hesitant to see the doctors. Im done. We will not be coming back.

james osborne

Great place, great people. Dont even bother trying to call. It seems as if they deliberately misroute your call to a dumping line of eternal ringing. When you call back and tell them what happened they act as if youre being sent somehere different but you just end up back to the same abysmal strain of infernal rings. When you then call back and explain to them the torture theyre subjecting you to they apologize and with resolution in their inflection send you, once again, back to the ceaseless skirl of rings. This process is intended drive you deeper and deeper into the bowels of madness. This is how they stay in business.

Elaine Carpenter

I am very mixed up by what the professionals are suppose to do. The psychialtrist prescribed meds. w/o even hearing what your problem is. Nurse practitioner is great one day and will not give you the time of day the next. The counselor is very weak minded and says very little.. I need someone strong to get rough with me.

Cedric McNamee

Extremely hard working, knowledgeable, and friendly staff! They know me by my first name and are always very personable when I pick up prescriptions.

Cory Huffman

I really think they need to change there protocol make things quicker. The pharmacy and Truman need to work out a different system on vouchers.

Nick Hernandez

This place is a hazard to your health. There is mold everywhere.

Deena Weltz

Safe, knowledgeable staff, great location

Lenora Wuattoux

Hard working and compassionate team

Kindel Turner-Nash

These professionals are amazing.