Alpine Animal Clinic

Reviews 7

JA

James Parrott

I boarded my small dog here while I went out of town. She also received her rabies and other vaccines for an agreed upon cost, which I paid up front. When I returned to pick her up, I was billed for an exam as well, which had not been agreed upon or I would have also paid for that at her drop off. First of all, this is a bad business practice. In fact, to my mind, very close to fraud. If they could bill me for the boarding and vaccines up front, they could have done so for the exam. But that would have given me the opportunity to object or to discuss their pricing. Doing it this way, they had complete control over the hidden additional fee. Second, I am almost absolutely certain that my dog was not examined. Why? Because she has seen good vets all her life with exceptional educations from the University of Georgia and Purdue veterinary schools and they have each and every one of them made note of certain characteristics/health issues. This vet? Hell no. Nothing. Nada. Not a peep. Not a single note. So I’m pretty sure she was never examined, just injected by veterinarian assistants. The staff that I dealt with personally (never the vet) were very polite and friendly and my dog liked them. My dog was returned to me safe and in good condition. I’m grateful for that, but I still feel hoodwinked by the way the business end of this was handled. I would not recommend this business for veterinary services, because of the above noted practices. I would recommend it as a kennel if and only if the customer feels savvy enough to hold their own in negotiating services or can afford to absorb the costs of being duped. And really, thats my biggest problem here. I feel this business is dishonest, and dishonest in such a way that the customer has no recourse. In the future, I will be seeking recommendations for an alternative for both boarding and veterinary services.

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SA

Sandi Johansen

We were lucky to have our dogs taken care by the knowledge staff at Alpine Animal Clinic. We had to put our dear little dog to sleep after old age, poor eyesight and my heart was broken. The staff at the Clinic had tears in their eyes and offered a hug as I was saying goodbye to my little friend. Within two years we had to put our Large dog down. We called Alpine Animal Clinic and they came to our home and put her to sleep. Our hearts were broken but both times they made paw print s so we could have memories of them and remember what wonderful family members they were. As time past we received a 8 week old Boston Terrier and he is the life of our family. We always travel with him and we know he is healthy and will cared for because of the treatment and knowledge that Alpine Clinic Provides. We have the office number on our cell phones and no matter where we travel they are only one call away - someone always answers the phone no matter the time it is. We have traveled the Pacific coast and Tux always with us. Thank you Alpine Animal Clinic for taking such great care of our little friend any being up to date with all the knowledge and procedures You have to know to take wonderful care of all The animals and birds that you see. The only Clinic in Helena MT is Alpine Animal Clinic for great care!!

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SH

Shawn Lar

My little dog Carmen ran off one morning before breakfast into the mountains by our house. Panicked, I had my whole family out looking for her. My son found her two hours later, stuck in a hunting trap with her whole back and butt DE gloved of skin. I had never seen a wound so bad on a dog and having it still be alive. Carmen must of either got attacked by a coyote or a bobcat, guessing from the bite marks she received. I was afraid she also had a broken leg from the trap. I wrapped her in a blanket and headed to town, calling Alpine Clinic on the way. Dr. Wampler meet me at the clinic door and took us right back even though it was before business hours. She was amazing, calming me down and handling my poor Carmen with tenderness. Dr. Wampler explained that Carmen was in shock and would need surgery but not until Carmen was stabilized. She allowed me to stay with my dog until I calmed down and felt that maybe Carmen had a chance of surviving her horrendous wounds. I am happy to report that Carmen made a complete recovery and it was all possible because of Dr. Wampler’s amazing ability. Carmen just needed months of recovery. Thank you Alpine for giving back my little girl! The staff was top notch!!! No more mountain adventures for Carmen unless accompanied by me!

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CH

Christy Asbury

I will never let these people near one of my dogs ever again. Heidi took out a lymph node instead of a retained testicle. To make matters worse she showed no remorse or distress over that mistake, and made no attempt to make things right, dispite being given more than one chance during follow-up appointments. She then decided that the testicle must be in his abdominal cavity since she didnt find it in his flank (our new vet removed it from his flank), which would have subjected my puppy to yet another abdominal surgery before he was 6 minths old (she had botched his neuter at the same time she repaired his umbilical hernia). She then pressured us to spay our female puppy after we told her we didnt want to spay her because we were considering breeding her. Never again will I use this clinic.

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DS

DStang

I went in to get a 2nd opinion about my cats tumor. A complete waste of money. The lady looked at my cat, and did practically nothing else. And said that I should just put him down immediately. Hes now been living for 4+ months now ( and living well mind you ). I wish there was a vet that cared in this town, because I know something could have been done about my cat, but both vets I went to acted as if they dont care, and told me to just let my cat die basically. Hes STILL GOING 4 MONTHS AFTER BEING DIAGNOSED TO DIE! too bad no one was willing to help him. I forever will never respect this vet, or the other vet that i went to, I will write this review there too. I wish someone cared...

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KA

Karen Mann

This is the best animal clinic I have been to in my 40 years of having pets. The vets are kind and knowledgeable. Our dogs have been treated as if they were the only patient. The front desk and tech staff are awesome too. When we had to send our 2 senior dogs on their journey to the Rainbow Bridge last year, the entire staff grieved with us. We recently adopted a senior from our animal shelter and they welcomed Abbie into their family. Dr. Davis was so good with her and put her a regimen of medications to tune her up and give her a chance at a much longer life. The best thing is our dogs likegoing to see the vets.

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RE

Rebekah Giskaas

Dr. Wampler and everyone else at Alpine Animal Clinic are absolutly amazing. I routinely take my pets to Alpine for care, but they were truly exceptional after I had to make an after hours emergency call for my cat. Dr. Wampler mer me at two am and was veru compationate and professional. My cat had to have surgery to repair her leg, and later amputated. It was too shattered to save. Above and beyond the exceptional care they provided for my cat, they also provides our family exceptional suport. I can not express how grateful I am for everything they did for us. Rebekah Giskaas

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