Montevista Hospital

Reviews 3

A

A Private User

I have never ever left a review on a place or on a dr..I have thought about it but I was like no that is not nice. The more I thought about it, it is actually fair and everyone should do it. I look on line to find out about my kids drs all the time. In saying that ...First of all let me start of by saying if you have a young child LOOK ELSE where! I can not speak for teenagers or adults. My child was admitted their and it was like a summer camp! My child loved it because it was a vacation from reality. I must admit the one thing they have going for them is structure and every thing is the same every day..EXCEPT FOR THE STAFF they are hilirious you can ask 4 different people and get 4 difference answer which is very frustrating when your little one is in the hopsital. The doctor does NOT call back. I waited 4 days to get a call from him...I had to go through the director and nurses and the patient advocate. ALSO when the Dr. FINALLY called me he said my child could leave a certain day then did not leave for 3 extra days..when I asked they all were clueless then the all said the dr would call me WHAT A JOKE! I was concerned since my child is very young and I called 4 times a day they were bothered by it no one would answer my questions and it was a huge hassle to get anything done. When my child was discharged NO DIAGNOSIS and no instructions OTHER then follow up with pediatrician...I am disgusted by this place to say the least, I had struggled for months and thought when someone reffered me to Montevista it would be better for my child. Instead it has brought more issues. I must admit the magic 1 2 3 video they ask you to watch is informative more then then place its self. When I went to treatment team most of the other parents said they have brought their child back several times, so if it works why do they need to keep coming back..that is what I asked my self! I am sure this place must work for some people but after the experience I just had I would not be quick to o back. I hope they take parents advice and actually return phone calls and try to help the parent deal with their children instead of just pacifying them. After all it is the children we are supposed to care about. as far as the day treatment program JOKE as well.....maybe even bigger then the hospital its self. I hope this valley works on getting better treatment for our young children. Dont they deserve a place that can help them and not just say aww how sad he is so young!! I thought wow If I can get my child fixed now before he turns 6 or 8 maybe it would be easier for all of us to deal with. frustrated with our mental health systems in las vegas :-/ Just research your other possibilities before you go here...if you do I hope it is a better experience for you!

RA

Rachel Kim

Edit: I was in this hospital during nearly the whole month of October in 2016. I was vacationing from Hawaii and my aunt took me to the hospital because I had a panic attack and couldnt sleep. I ended up going room to room in the main hospital and ended up in the mental services side. It felt like a jail. Back at home, I was diagnosed with PTSD from a traumatic event, and I used to have a substance abuse problem (pot, coke, and heroin) and quit cold turkey on smoking cigarettes daily and had really bad withdrawals, so that just attributed more to the problem of thinking it was a jail. The nurses are keen workers, I just wish I had the right medication for my problems. Its been a few months and Ive been put on the right medication. Before, the doctor had over-medicated me and I was starting to get a lazy eye (my left eye.) It turns out it was the meds- they gave me too much to take. Some of the nurses were very kind and outgoing during group, but some of them ignored me and even wouldnt give me my shower supplies and just locked it up. The first night I got in, I had so many questions and she couldnt answer me because she was very busy with other things and was kind of rude. I had experienced psychosis here and felt like I was going to stay in that jail forever so I wasnt my normal self and was scared to death and paced a lot. The first day I was here they had my bag and took everything out of it to put individually in contraband. I wanted to go back to my aunts place to sleep but they wouldnt let me. I was in for the night. I had to keep in mind that there were at least 20+ other patients and I couldnt be dealt with ASAP, but still it would have been nice if some of them were a little nicer and more accommodating. I didnt know there was a schedule until a few days later and I hadnt eaten anything for maybe 2 days because I didnt know they had a cafeteria. They provided me snacks and food when I didnt go to the cafeteria to eat. Soon the nurses started knocking on doors and asking them if they wanted to go to group therapy or some activity (art, etc.) Keep in mind the nurses have to answer phone calls, remember where some of the patients are, and always be of help. So I understand why they acted the way that they did. But yeah... if you be a good, calm, and understanding patient while staying there, Im sure youll be more liked and catered to.

CH

Christy

My child was put on 72 hour legal hold and sent to this hospital. The first thing the psychiatrist Dr. O tried to do is put my child on Zoloft. Rediculous. All teenagers go through episodes of depression and think about suicide at one time or another. Putting them on medication is not the answer. My child told me that after I told them they were not going to put her on medication the Dr. went to her and told her she needed to be on it. Tried to get her to take it...after I said no. After the 72 hours were up we met with the social worker Stacie who is nice, however she needs to be more of an advocate for these kids. They took more than three hours to prepare the discharge and told me that I would have to sign her out against medical advice and because of that my insurance might not pay for the stay. Taking my child out of that hell hole was the best thing I could do. They traumatized her. She is now anxious to go to sleep at night which she never was before. She told me that she was the only kid in there that was not on medication. OMG I could not believe that! They spent very little time counseling and are really just after census and money. More importantly for all parents out there to know....while I was waiting in the lobby for my child to be discharged to me a nurse was sitting talking to another family about their daughter that was there. The nurse said their daughter was on Zoloft. The mother then said, "well why is she trying to hurt herself then? She just started to do this when you put her on that medication. She never did that before." The nurse lied to her and said that Zoloft was bringing out that behavior to the surface. I wanted to scream! This is a side effect of Zoloft. Look it up yourself if you dont believe me.