Adult & Pediatric Dermatology: Alexander Shraga MD
| Category: | Dermatologist |
| Address: | 385 NJ-18, East Brunswick, NJ 08816, USA |
| Phone: | +1 732-390-1883 |
| Site: | njskindoc.com |
| Rating: | 3.2 |
| Working: | 9AM–7PM 8AM–7PM 9AM–7PM 9AM–5PM 9AM–5PM Closed 9AM–2PM |
Location
Photos 1
Reviews 5
AB
Abe Al
I selected a doctor from my insurance list. when my wife called to schedule an appointment for me, she was told that they have moved from Cranberry road to route 18, but failed to disclose that Alex Shraga is the "doctor" and not the one listed for this number and address. I thought, well Shraga must be a young Dr who practiced with the other Dr and now moved on his own, lets give him a chance. I read his website and found out he has an assistant whom, supposedly has a Bachelors degree in Biology from some university in Tel Aviv. other research on line showed that this Irina, the Biologist, is the one who really examines patients and makes decisions. sure enough, after arriving and encountering the very very very cold staff of Alex Shraga, Irina showed up, mumble something( introducing herself) but I could not tell what she called herself, Doctor or assistant doctor.... I let her examine my area of concern. she could not see anything with her humongous magnifying glass. when I told her that I like to wait and see what the doctor has to say, she demonstrated frustration and looked offended. she offered to write me a prescription which I declined and insisted on talking to the doctor. she left. few minutes later the doctor entered the room, looked at the computer screen and asked me if Irina was there. I replied Yes. He said"let me talk to her and I will be back in 2 minutes". after 10 minutes of waiting, I walked out and left the office. I was thinking if the reviews I read before and who really is the decision maker here, the so called biologist or Alex Shraga? who really has a Doctors degree here? it more and more looked like something is not right here. Either Alex Shraga does not really know Medicine or Irina controls everything and wants to come across like a doctor. either way, I was charged for a specialist visit, my insurance will be billed for a specialist visit. What gives these 2 individuals to right to waste my time bouncing me back in forth between them. How can I trust anyone working in that office when a "biologist" writes prescriptions. I am planning to file a complaint against this office with state of New Jersey and any board that Alex Shraga claims to be a member of. that one star is because the system does not allow publishing reviews without any star.
AN
Anna Lombardo Krickmier
Horrendous is just the tip of the iceberg with my expierience with this office. Unfortunetely, having worked in the medical field and at the front desk, the disposition there especially towards new patients should be the highlight of your entire office because it fully represents you as a practice. That being said, my 4 year old son had an issue with molluscum contagiousum going on over a year already. Thanks to Obamacare we are now forced to see only doctors in New Jersey and the specialists we had previously wanted to see under our Oxford plan in Staten Island were no longer an option to us. I had gone to one Dermatologist months ago for this who prescribed some extemely expensive ointment that burned my sons skin raw and still this condition did not correct itself. Its a virus. We have to wait a year. He is extremely uncomfortable and I wanted a second and perhaps third opinion on this. I came across this office and was excited it was very close to where we lived and made the appointment. When we arrived at the appointment and I handed over my insurance card the obnoxious woman behind the desk actually recoiled from me as if my Horizon Blue care had the plague. "Ohhh we dont take THAT insurance HERE...". Seriously...? So let me get this straight I was there for a second opinion. Perhaps maybe you could have asked me well we dont take that insurance but if you still wanted to see the doctor you could pay out of pocket because guess what I could afford it. So I told her ok well I cant pay cash to see the doctor...? She looked at me like I was insane and then her whole demeanor changed. I guess when she realized that I wasnt at the mercy of my insurance plan she could treat me like a real patient. I was so physically aggitated it took all I had not to loose it in front of my son and leave. I got my second opinion, got a prescription for Retin-A and here I am once again looking for a third opinion when I stumbled across this and had to add my review. Perhaps I can prevent someone else from having to deal with the obnoxious rude completely unfriendly front desk that should be fired after the horrible reviews being posted about this practice because they are ruining the reputation of the doctors who they should be representing. As a mom of 2 I would look elsewhere.
AN
Andie Nelson
The Receptionist - Lisa is extremely rude, I had previously made an appointment for my daughter to see the doctor and got a date a month away. As my daughter was in pain and her skin condition was worsening, I called in to see if there were any cancellations for the day. Receptionist Lisa picked up the first time, curtly asked me to hold as I began talking and immediately transferred it to another lady Natalie, who listened to my situation and was considerate and offered an appointment on the same day with another doctor as my daughter was in pain. I said I would call back in 5 minutes to confirm. Unfortunately when I called back the rude receptionist Lisa picked up and this time refused to transfer me to Natalie, claiming that all of them make appointments. I explained the situation to Lisa and she rudely told me that there are no appointments for the day. After insisting that I be transferred to Natalie she put me on hold for a long time (during which I found out Lisa was yelling at Natalie) and finally Natalie came on the line and confirmed the appointment. The rude receptionist Lisa has made me rethink my decision to continue seeing this doctor for my family.
L
L W
The absolute worst experience! Just let me preface, we were there for my daughters acne, and have been to other derms previously. The front desk staff are the rudest women I have come across, the only thing they cared about was getting that co-pay asap. Terrible way to have you represented. Then you go into a room and are seen by Irina, who does not disclose who she is( come to find out she is an asst.), just asks many questions and then makes a diagnosis and leaves. Then you are seen by Dr. Shraga, who looks at you for 5 seconds, makes a "new" diagnosis write scripts and is out of there. They were very quick to try to schedule us every 4- 6 wks, made me feel like they only want you for your co-pay, disgusting. The office itself is old and everything seemed filthy including everyones lab jackets. We have moved on & I would suggest look further
FI
FIVE2 sMALLFRY
I couldnt agree more with Abe Al on this experience. Upon arrival the staff were so unwelcoming and rude(why would you want these kind of people to work for you, let alone "attend" to your patients?). My husband went in to get examined by a "DERMATOLOGIST" (Dr. Shraga) but was seen by Irina. She could not properly diagnose my husband skin issue. She kept saying it was a bug bite despite the fact that we told her we did not believe it to be, due to not only his but both our symptoms. Just as quick as we were in there, we were out and that is not a compliment to this firm. I would rather much wait to be see by an Experienced and Professional doctor than to not get thoroughly looked at by an Assistant. I would not recommend this place but if you do decide to go I would suggest that you ask to be seen by DR. SHRAGA himself.