Summit Eye Care

3073 Trenwest Dr, Winston-Salem, NC 27103, USA

Category:	Eye Care Center
Address:	3073 Trenwest Dr, Winston-Salem, NC 27103, USA
Phone:	+1 336-765-0960
Site:	summiteyecare.net
Rating:	4.1
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 6

Reviews 19

Bridget Creason

Everyone was friendly however the communication was off I told the receptionist and the tech who helped me before I seen Dr. Biggs plus the doctor that I wanted an eye exam and contact lense exam and he fail to comply I guess he forgot about my contact prescription it wasnt until I was on the way home and had to call them back because I realized I didnt get my contact lense prescription however they said that they would let the Dr know and I could come back and pick it up anytime ......so I received my glasses and I couldnt see out of them as clearly as I could with my old glasses I felt like my eye exam was rushed sadly I have to go back so he can fix this mistake but after that I will take my vsp insurance else where.....a waste of time and money and the wrong prescription in a pair of $300.00 dollar frames Im highly upset.....I hope he didnt ruin my eyes he needs to take his time and get it right peoples eyesight is very valuable and important and not to be messed with....Ive never had something like this happen

Hillary Rivers

I always enjoyed the actual experience of the appointment however I always received surprise bills after being told that everything would be covered. After a receiving a bill in April for something that was office error I have been contacting them consistently trying to resolve it. I was told it was resolved in August and then have continued to receive bills and when I call them I have been told twice now that they would call me back to resolve the issue and I have not heard back. Very disappointed in their customer service and have found another office because of this. Very sad for the doctor because always enjoyed the care I received.

Gregg F

The receptionist didnt even bother to offer a greeting before telling me that I would be placed on a "brief" hold. When this went past 5 min, I put the call on speaker. When she finally came back on line, she hung up before I could respond even though I was holding the phone in my hand. According to the web profile this was supposedly one of the least busy times to call this office, Thurs mid-morning. Possibly the other low ratings are due to the lack of a well-trained receptionist as the doctor himself is well regarded. Hopefully my experience was atypical.

AUDREY SEARCY

Beware when buying contacts. I was told there was 40.00 when I made the purchase. When I get there and pay for the contacts, I asked about the rebate I was told that I would get. I was told there was not a rebate. This is bad business. From now on I will not order my contacts from Summit!!!! I want to take the time to thank Kathy for reaching out to me and correcting the issue. This is great customer service and I really appreciate her. Just an honest mistake was made. I will continue to get my contacts from Summit!!!

Michelle Peruski

I have been to several eye doctors trying to find someone to give me a contact lense option for my particular eye problems. I had run out of options... other doctors told me that they had no options for me and I would have to wear glasses the rest of my life... then I found Summit Eye. The team at Summit Eye was professional and caring. They listened. They heard. They found a solution for me! I am happy to say that I am now wearing contact lenses and can see perfectly. THANK YOU THANK YOU THANK YOU.

Jesse T

I was highly impressed and thankful for the expertise and professionalism of Dr.Khemsara and his entire team of associates. Each and everyone was proresional and personable and I felt personally cared for and and comfortable with the entire process. The nurses at Noant health were both professional and personable as well as very caring. Thank you once again for making me feel at ease and comfortable and I would recommend Dr.Khemsara. Thank you all! Thanks for the umbrella.

Jerry McFadyen

Summit eye care is top notch in every way. They went above and beyond to get me in and well taken care of when I needed urgent care. I just cant say enough good about them and the way they catered to my special needs. Thank you so much Dr. Khemsara, Teresa, the smiling staff up front and the wonderful surgical staff.

Bailey H

My experience with Dr.TRAN has been great!!! She is very relatable and she handles my visits in a professional manner. It is very refreshing to have a doctor I can feel comfortable approaching with my medical concerns.

Sandra M

My over all experience today was absolutely wonderful. I really like Dr. Tran, she was pleasant, kind and very knowledgeable. The ladies at the front desk were very nice and kind. I enjoyed my overall experience.

Wallace R

In searching for something to improve on, I could not find anything , the doctors and staff are very professional and a little something the onside, dr.khemsara always have hot coffee or hot apple cider.

Thelma M

dr.tran is a kind caring and compassion doctor who listins and takes the time to do a complete exam, i am very glad to be under her care, and know she will look after my eye needs.

Renaldo Caldwell

I got here at 10 and its now 11:15 am and I still havent been seen. I really would like to get on with my day.

Jean Porter

Summit eye care in Winston is the place to go for your eyecare needs. They have their act together.

Michael Thomas

it was great if the cutting on my eye goes as good I will be tickled pink

Connie Harris

From my first appointment and up through my surgery, I was very pleased!

Ebony Chin

The staff was very nice and made sure I got everything I need.

skip morris

Excellent care and wonderful "bedside manner"