AxessPointe Community Health Center

1400 S Arlington St #38, Akron, OH 44306, USA

Category:	Medical Clinic
Address:	1400 S Arlington St #38, Akron, OH 44306, USA
Phone:	+1 888-975-9188
Site:	axesspointe.org
Rating:	2
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–2PM Closed

Location

Photos 28

Reviews 11

Rich K

Can I give them a zero stars? Back in 2014 they pretended to be the same as Akron General Hospital. Lets say their replies to my questions like "why isnt my medical records arent in your computers?" Their replies were something like this; "they (AG) havent gotten our database downloaded yet." Me asking, "Where are my files from my previous doctors?" Why do I have to sign release forms again when we just did all of them 2 weeks ago at my last visit? The staff at this "community health center" were trained to be very evasive about the relationship with Akron General. Honestly people these policy-processes are the lowest form of scum because our lives are on the line. This isnt a car sale. For me it is life or death. March 2017 brought the biggest lies of all. I cant work a job with my pains and disabilities. So I got a leave of absence at work, filed a short-term disability claim with my insurance company, and these human beings never completed the doctor statement forms even though my insurance agent and myself faxed it to them everyday for about 10 days. No one called to offer a solution or identify the cause. At this point I am losing my mind worrying that I surely lose my job and get denied on my insurance claim. Sure enough that is what happened. The doctor that was my medical appointment promised to complete the necessary paperwork. Never happened. Their compliance oficer sad that they have a policy that their resident doctors nor the attending doctors can fill out or sign an insurance form. BTW, there is NO such policy. This medical group has yet to use modern medicine tests like x-rays, MRIs ultrasound, EMGs or anything that might point to a possible condition. Three years and NO DIAGNOSIS! Really! I am not kidding. So naturally I am boiling over from three years of deceit, cover-ups and lies. If anyone goes to Broadway st to internal medicine you will not get a board certified doctor. They are all resident (learning) doctors with virtually NO experience. That is okay with me if you lay it out and be honest about it but more importantly that resident calls a meeting for suggestions, guidance, council from experienced board certified doctors and nurses. I am truly close to falling in a casket and get this whole thing out of my way. Last week as usual the nurses, doctors and staff never called me back regarding prescription refills. Im on a fairly large cocktail of pills. After I have been angry at them for so much they now retaliate by not refilling the medications I have to have. And never called me to say "we dont want you as a patient and we are not refilling anything". At least I would know! I spoke with a nurse today and the dirt-bag staff has brought my case-file to the "Board of Directors" for ass-point community health hazard centers. So forget about any medications, reconciliations, positive action plans or anything. They keep billing CareSource (my Insurance) for everything collecting their money with little regard for the realities that they have participated in. After the fiasco they caused by not signing and completing one little simple standard normal form, they stand stiff and proud apologizing for nothing and continuing with their lies and cover-ups. This letter is only one part of the circus act with many more examples. Also be wary of this information: that they publish! They say they are federally subsidized so their belief is, they are all federal employees and hold themselves free of prosecution. They state (In Writing!) in order to bring any liability to anyone there you must prosecute the United States of America. Really, this isnt a joke. So lets say a doctor prescribes a pill for your condition and you die or get very sick, unfortunately. If you consult a law firm to force some monetary reward you cant win and you cant hold anyone there responsible without suing the "UNITED STATES OF AMERICA". UNBELIEVABLE!

Cristo Negro

Very unsatisfied with the service I was provided today at Axess Point. I had a appointment at 9:30 am. The expressway was closed and the detour took me in a circle so I had to come all the way down Wilbeth to get to Arlington. So I arrived at Axess Point at 9:41. I told the receptionist that the expressway was closed and the detour took me in a circle so this is way I was late so she went to the back to ask the dental cleaner if she would still take me but she refused to take me. I DID NOT APPRECIATE THIS ONE BIT BECAUSE IT WAS NOT MY FAULT I WAS LATE, I AM VERY UPSET AND I WILL TELL OTHERS ABOUT HOW AXESS POINT TREATS THERE PATIENTS. THIS IS BAD BUSSINESS, HOW DO YOU EXPECT TO KEEP CUSTOMERS HAPPY TREATING THEM IN THIS WAY? I will no longer attend axess point if I dont have to. I feel like because of the circumstance they could have still took me, after all I was only 10 minutes late do to the highway being closed. I will demand that the CEO get there workers in check because this is wrong!!!!!!!!!!! I will go to Angel Dental in the same plaza, they gave a an appointment!!!!!!!!

Amber Griffiths

If I could give them a zero thats what I would give.. for my last two appointments they have given me the same dr that I have specifically asked not to have. Because she doesnt listen to me.. "heres a referral for this.. heres a referral for that" wtf is the sense in all that?? You are suppose to be my Dr.. you are suppose to listen to what I have to say.. once again I will moving my drs office because now I have a car. DO NOT GO TO THIS DR OFFICE YOU WILL REGRET IT!!!

amanda johnson

Worst doctors office in Akron. You will wait up to 3 hours sometimes at least an hour on a good day. The staff is unprofessional and rude. The doctors are students and dont know what they are doing. Im now going somewhere farther out but its so worth it, I dealt with these people for years because its up the street and I dont drive but I just couldnt take it anymore.

Joshua Moraghan

Primarily use the dental services and have always been very pleased with how we were handled and the professional level of service that was conducted. We will continue to go to Axess Pointe and recommend others to go as well.

Samantha Darabant

This office is one of the best. They have the friendliest staff and the best doctors. I would definitely recommend this office to everyone.

W Greathouse

Ive had the best health care and service with Axess Pointe much better than I ever had with anything summa ever offered.

Frank C

Cheap place for a doctors/dentist visit, also has a pharmacy. Accepts most medical insurance plans.

Jackie Kell

The worst if you really need medical services I do not recommend this place

Sarah peterman

They are so very nice they They do take the time out and listen to me

Sara B

I am waiting for my best friend. Its the slowest place ever!!!!