Beechwold Veterinary Hospital

Reviews 4

JU

Justin Hendren

I took my 7 year old cat in twice to address a skin condition that had cropped up. My cat was constantly chewing and licking a hot-spot until it was bald and raw. The wait time was very long before they saw my cat, even after showing up on time for the appointment. I waited 15 minutes in the lobby, and several minutes in the examination room before the vet tech. came to check the vitals. The tech. was very friendly and obviously liked to work with animals. Very patient with my annoyed kitty. However, the doctor that saw him seemed to be indifferent to my questions on whether it was an allergic reaction to something. He did do a flea check, and came up empty. Otherwise, he suggested a cortisone shot and that was it. No blood tests nor discussion about allergies. He seemed to be in a hurry. The cortisone shot worked fine for about a month, then the symptoms returned. Our second visit a different doctor saw the cat. She did listen to my concerns about allergies, but only after speaking with my wife who is knowledgeable with pet foods. She did not recommend a blood-test. After examining him, we decided together that we could try a limited ingredient cat food to see if it was food allergies. The only food they had was Royal Canin. Read reviews online on how awful this food is. The cat refused to eat it. After two days of the cat not eating, we decided to buy a limited ingredient cat food from a local pet store. He dug right in after we offered it to him. Luckily this vet accepts food returns. It was $60.00 for a 8lb bag (I believe). Not good. We eventually took the cat to a different vet, who did perform blood tests. The other vet did not want to use cortisone, as it can cause damage if used too often. We worked on some feeding trials and was able to determine the ingredient that caused the reaction after a month. Our cat is fine now with no issues.

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A

A Private User

Dr. Erik Weisgerber of Beechwold vet clinic is the BEST vet I have ever had the privilege to meet. Dr. Weisgerber always takes the time to listen to you & understand exactly what is going on with your pet. He always explains everything more thoroughly than needed. Even times when I have been late to my appointment & I knew he was on a tight schedule he still took extra time to make sure everything was completely covered with my dog and that I understood everything. I am very picky about the care my dogs receive. I have been to many many clinics over the years that I was just unhappy with. Many vets talk to you with one hand on the door. I drive about a 2 hour one way trip too see Dr. Weisgerber. Dr. Weisgerber has never made me feel rushed or like he might be just guessing like I have noticed with most other vets. One difference I noticed with Dr. Weisgerber is that if my animal had an issue that wasnt commonly seen he would research it before he would diagnose and again he would take the time to explain everything to me. Over the years I have had many vets misdiagnose my pets BUT NEVER a vet at Beachwold Clinic! Generally speaking I have a hard time trusting vets & doctors because of misdiagnoses I have seen but I always feel comfortable with Beechwold vet clinic. I dont know the other vets at Beechwold well but the ethics & the way they handle clients seems to be a STANDARD set at the clinic. I highly recommend Beechwold especially for owners that have a difficult or unique breed of pet that may need a more understanding vet. PS As for the review below mine I cant help but feel it is a little ridiculous to write a 1 star negative review on a clinic because the staff was sad one day. Something bad could have happened that they could have all been sad about. People are people not robots. Good luck on your search for a vet.

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RI

Rita Kauffman

We have been going to Beechwold for almost 40 years. I have worked with many of the vets on staff and they are all excellent. The two stars are for the backroom staff that made it impossible for me to coordinate working on my cats claws with a "call ahead" unrealistic requirement. The last time i went in i waited for an hour and the tech came out and said.they couldnt do the nails. After I insisted, the nails were done. This time they again had a problem working on the nails and I had a total meltdown. They were particularly harsh to a customer when they said "weve talked to you before about this". Bad Situation. ________ I was upset when I walked into the door with my kitty and bichon. My little bichon was so ill. Instead of the back office coming out and asking how they could help me with my kitty, they acted as if I had broken rules. A tech offered to do the nails herself but only made me wonder why a tech couldnt have done it the last three times I came in. It would it have gone so far if I had a one on one instead of a total rejection. I was totally wrong showing my stress level. Dr. W came in and was angry at me instead of helping me through this situation. He refused to examine my little bichon. After being refused treatment we left. Our emergency vet diagnoised that she was so sick from the Apoquel she had been prescribed. Finally, in all my time Ive never had any dispute at your office. The treatment my animals have received and the times the vets have saved my animals lives have made me change my rating. I was so stressed and was wrong to rate the vets on a dispute that spilled from the back office. Thanks to all the vets who have taken such good care over so many years.

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DA

Daniel Sensenbrenner

We have a 2 1/2 year old English Bulldog. Dr. Weisgerber has been her vet and he has done a wonderful job of taking care of her as well as explaining and educating us on how best to care for Ally. Recently Ally started limping, when I called in, they said that Dr. Weisgerber was not available but to bring her in right away to see Dr. McClosky. Dr. McClosky was very kind and was very detailed in his explanation of the situation. He also recommended a follow up with Dr. Nicol who specializes in the knee. Just a few days later we met with Dr. Nicol - dont let her profile on their website fool you, she has over 30 years experience and is an amazing Doctor!!! Just two days later little Ally had knee surgery with Dr. Nicol. Again, pre and post op discussions were very clear, concise and very helpful. Ally spent the night and Dr. Nicol encouraged us to come see Ally, we did twice that day (right after surgery and before she spent the night). The next day Dr. Nicol was off so Dr. Schwab contacted us by phone to give us the update and to see if we had any questions. The reason I mention each of the doctors is that the complete event was seamless and every step of the way we felt completely informed and most important, we felt Ally was getting GREAT care and attention. Everyone at Beechwold Veterinary Hospital has been very professional, from the front desk to the techs to everyone of the doctors. Very much enjoy this group and will always bring our pets to them.

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