Firelands Regional Medical Center

Reviews 10

JA

Jami Bailey

Absolutely terrible. This used to be my favorite hospital in the area due to my constant medical needs. I live five minutes from Macgruder Hospital and completely refuse to go anywhere near there but maybe I should give it another try considering Firelands was awful to my mother and denied her medical needs. Healthcare is a pretty important part of a hospital and they refused to do anything for her. They profiled her then gave her poor service if any at all. She has been suffering from severe headaches for over a month now and finally decided to seek medical attention. She was worried that maybe she was having head trauma of some sort and wanted a catscan but they said no. She asked if maybe it could be a brain tumor because tumors have been found genetic in our family and they replied with saying they highly doubt it and refused the catscan. They gave her meds that made her drowsy and that is it! Firelands claims to be medical professionals but they are not. They were rude and rejected my mother care. The patient is the one who knows that there is something wrong with their body and it is the doctors responsibility to do what is necessary. If somebody needs a catscan they need a catscan. If Firelands would have denied my request for an ultrasound I would be dead due to a failing kidney that was shut down for five days followed by emergency surgery. Firelands needs to get it together. I am disgusted by your staff.

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HE

Heather Eckert

My daughter went there in December, worst experience ever. First the "doctor" listened to her ling sounds through her winter coat, then they treated her like she was a narcotic seeking junkie because shes 22 and having ear pain. Look through the records, the last time she was there was over 5 years ago. Im disgusted with the service she received, which was none. You told her to get the same over the counter medication she had already been using for a week with no relief. That is why she came to you. I gave her the rest of my antibiotic since you failed to and she was better in 4 days. I get that your busy and there are many repeat guests, but really you should take the time to look people over. Oh and by the way, if your customer concern lines didnt hang up with ever call, this would have been handled over the phone instead of on a google post.

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Guyer Reeviewey

Id love to rate this better than a 0 of 3 but I just cant. I was forced to visit this ER for medical reasons and it was very slow despite only a couple people being in the ER. The front staff was friendly and nice, the doctor was not friendly and did not listen to what I told him. Ive had history of this problem and the doctor refused to believe me and his diagnosis was off the wall. I came in with a pain level of 8+ and left with a pain level of 8+. Only thing I got from this visit was a big bill, few tabs of painkillers, and a prescription for more painkillers. Furthermore the next morning I woke up nauseous and vomiting because they gave me the painkillers without knowing if I had food. When I filled the prescription the pharmacist told me to eat food with the meds or I will become nauseous.

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TH

Theresa White

Very horrible experience! My daughter has kidney stones and the dr. Last night told her she shouldnt be in that much pain. Shes already had 2 surgeries for them. Then the dr ordered pain shot but the nurse that gave it shot it on my daughters clothes instead of injecting it in her behind. That dr said well your blood work came back ok and my daughter said funny i didnt have blood work done. He then asked her if she was an addict! Really? Not everyone that comes in there that has pain is an addict! And kiddney stones cause the worst pain imaginable. She was also peeing blood. Firelands needs some real help and real doctors. They need more doctors like doctor Campbell!! Hes the only real doctor that works there any more. Something really needs to be done with this hospital!!!

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CH

Christian Nussbaum

Most of the staff was very rude. We took our 1 yr old in who was lethargic and had a high fever. The ER was basically empty, and still took us 4 hours of waiting before we could see the doctor. The nurse practitioner did come in after a couple hours to examine our son, and gave him Motrin and a popsicle. When the doctor finally came to our room, he looked in our sons ears and mentioned a "rash" on his face. I told him that his face was stained from the red popsicle they gave to him. He spent maybe 30 seconds in the room with us. The walls are paper thin, we could here the family in the room next to us arguing and beating their child. I would not recommend this hospital to anyone that I cared about.

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Alicia Clark

I created a google account just so I could request people to never go here. I went in for chest pain, dizziness, and nausea. They were very pushy with me even though I had a very difficult time walking and just felt too sick to move. I only saw the doctor once for a few seconds. After that, they just told me that they didnt know what was going on. The "doctor" prescribed me Motrin even after telling him that I have stomach ulcers and gastritis. If you have a medical emergency, its better to just risk going somewhere 30 minutes away unless you want to be treated like a joke.

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MA

Matt Guba

The maternity ward is first class. My wife and I had a wonderful experience as our first child was born. The nursing staff, doctors, lactation, maintenance and more did such a great job. We felt so comfortable through the entire 3 days we were there. A hospital staff member even paid for my breakfast one morning which was such a nice gesture. I was really impressed with the overall care we received and I will recommend this hospital to my friends and family. A special THANK YOU to the hard working nurses who did an excellent job. Thanks Firelands!

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KA

Karl Fisher

I had the unfortunate need of emergency room services on 9-23. I was seen for a leg injury following a fall. I was seen promptly by staff and then by Dr. Campbell. Everyone was very attentive, friendly and caring. X-ray technicians were very gentle with obtaining x-rays and respectful of my extreme pain. Dr. Campbell was soothing to me. He would stroke my arm whenever he talked to me. He knew that would be calming. He was willing to talk to our surgeon in PA. He was very accommodating. Thank you all so much. Eileen Fisher, Lititz, PA

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Ashley Knoll

This isnt the first time I have came here to get treatment and they have done nothing! This time I was here with someone who has had pain in their hand from a fall a month ago we told them we did not want to file it as a work injury and they did anyway they took an xray and said everything was fine didnt check out anything else and they take forever to give you the release papers! This place is horrible go to Fisher titus or cleveland dont come here they wont do nothing but take your money or your insurance companies money.

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Heather Wiechman

its okay but my husbant was in there two time in two day after he went to his family doc the first time they just sent him home said there is nothing they could do about it the next day we had to come back thing where NOT looking good and then they had to admit him..... so he went from go home to now your getting admit an lest then 8 hours ?????? My brother had to set stitches in his face and when he had to get them out they missed 6 of the stitches and they got VERY infected yea not so fun

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