Primary Pet Care - Stow

Reviews 11

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A Private User

VERY DISAPPOINITED! I had been going takinog my cats there since 8/2010 and loved at first for wellness visits and neutering of 2 of them. Yesterday though, I brought them up for annual Rabies and 3yr booster vaccinations and 1 of the cats started to experience Rare allergic reaction symptoms listed on the pamphlet. I called back to office to explain my concern and that cat was continuously vomiting a "pink/red tinged foam" and that I was concerned it was blood. Dr. Gifford there told me he wasn't sure why cat would have that reaction and maybe its something he ate and that I should monitor him for couple hrs and maybe give child's benedryl and if I felt necessary take him to Copley Emergency Vet. I watched 15-20 min and cat was not getting better so I took up to Copley myself and its lifethreating. Cat is still not out of the woods yet that he is going to survive. My concern is as a medical doctor, Dr Gifford should have known that the symptons sounded like a bad (even if rare) reaction to shots and go immediately to ER.

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Deb Hallberg

I usually go to the Stow Kent Animal Hospital, which is a great facility, but I happened to have a day of work and decided to try the walk in clinic at primary pet care because I didnt need an appointment. I just needed some simple blood work and a check up for my cat that they could do (at a reasonable cost as well). The staff was really friendly, the facility was clean, and despite being busy--my wait wasnt too long. The veterinarian called me the next day and was very patient with all of my questions. He was also very thorough and reviewed my cats prior vet records. I still love the stow Kent animal hospital and will continue to go there, but I will also use primary pet care for some of the more routine visits that my pets need. Its great to have such great veterinary care in the area!

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Chickadee Deedee

Excellent prices and service; the staff was so kind and accommodating! My roommate and I got kitten sisters at the same time. I took my cat to Primary Pet Care, and she took hers to PetSmart for all the vet services. After we both got our cats spayed and declawed, my roommates cat was in pain and in a cone for TWO WEEKS (it was pretty pitiful... I felt awful for that kitty). My cat didnt need a cone, and she was fine after some mild pain killers- recovery was quick and easy and she was jumping around the house and back to her usual self the same night I took her home from PPC. Ive since moved an hour away from Stow, but Ill still bring my animals to Primary Pet Care. You cant beat the quality, let alone the price.

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Hobie Harris

Everyone was very pleasant and friendly, and the prices were affordable. However, I took my cat to this vet clinic a couple months back because of some coughing and hacking episodes he was having. The acting veterinarian proceeded to tell me he was perfectly fine and sent us on on way with some worthless amoxicillin that was good for nothing. Turns out, my cat has severe asthma that is potentially life threatening on account of the condition not being detected earlier. Now, because of negligence, I am probably going to lose my fur baby forever. If you are genuinely concerned about and truly love whatever pet you own, then take them to a professional veterinarian that will administer proper care. Not this clinic.

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Cheryl Quinn

It was the best vet for our 1 year old pup. He had been afraid to go to vet but Dr. John took the time to get down to his level and talk to him and calm him and was able to look at his eyes without my pup even realizing what he was doing. The vet techs were also very kind it was one of the best experiences we have had with our dogs at a vet. This will be our new vet clinic as our dog says are very important to us and if they are comfortable with the care we are very happy! If you have a problem waiting just dont bother going there as it was a 2 and 1/2 hour wait but for us it was worth it and would do it again for the wonderful care our pup received!

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Katherine Sunderlin

I began going to Primary Pet Care after we adopted our puppy. The office area is very clean as well as the exam rooms. It is quite evident that the stuff loves animals. I found the staff very friendly and easy to talk to (Im on the shy side so this is important to me). Their prices are very affordable. I would say for my dogs first year between routine doctor visits, routine vaccines, flea medication, and another medication for worms, I probably spent $100-$150. I would say that the only downside is they dont take appointments so if you go on a busy day there can be a wait but I say that is a trade off for the affordable prices.

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Brandon Collier

If I could give zero stars I would. We took our cat here in fear that he had a deadly blockage within his urinary track. Our fears were met with no diagnosis and no tests whatsoever, but we were given pills and oh so graciously told about how their cat food (which cost most of the visit) will solve the problem. A day and a real vet later, our cat had a blockage and we were lucky enough to have caught it early. If you wanna spend money on food and no real solutions come here. Id rather pay the expensive fees to insure that my pet gets optimal care instead of the hack who I saw yesterday. 0/10 Never again

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Scott Marschik

This is my first google review. My dog has a bad case of fleas. I called in to ask some questions about the medicines they offer and gave my phone number after the woman at the front desk said the Dr. would call me back to answer the questions I had. Knowing most cases, you will either never get a call back, or they will call days later. The Dr. called me back AFTER they had already closed, answering all of my questions and was very helpful and polite. The phone call back alone made me want to give a good review. Very professional.

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Peg holcomb

Primary pet care Stow these people really care for you and your pets they take the time to explain all the stuff they are doing and what they are giving (shots) and what the side affects could be, I love these people and the care that they give my furbabies (cats) I will always refer my friends and family here. The prices are very very reasonable and they let you know a head of time what your cost will be. I will take my babies for all the needs they have.

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Asami Faerie

Love taking my dogs here! The patient rooms are spacious, so is the waiting area and theyre very clean! Never had a bad experience here and Ive been taking my dogs here for a couple of years. Today, I brought my puppy Louie in for a per-surgical and Dustin was the vet tech that worked with him. Louie absolutely loved him! I wanted to give a shout out to him for being informative, friendly, knowledgeable and handling my dog so well. Thanks Dustin! =)

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A Private User

My first experience with Primary Pet Care was to put my 16 yr old cat to sleep. There is nothing about that experience that was good just because of what it was and what was involved. My subsequent experiences have been with my other cat and the new kittens that became part of our family. The kittens have been taken care of with care and compassion, as well as our resident cat. Im grateful for their presence in my neighborhood!! Thanks guys!

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