Category: | Veterinarian |
Address: | 121 E Main St, West Jefferson, OH 43162, USA |
Phone: | +1 614-879-8250 |
Site: | westjeffersonvet.com |
Rating: | 4.5 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 9AM–1PM Closed |
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Alan Shumaker
****GOOD JOB LOOSING CUSTOMERS, ESPECIALLY NEW ONES**** I agree the Veterinarians appear to care about the animals they see but a much less than satisfactory experience for myself 08/2016! They also seem to want to charge for every single instance of needed care even though THEY require follow-ups for boosters? Our incidence came from being new to the area and taking 1 of our recuse animals here for their annual. We told them that our dog would be there in 2 weeks for boarding and needed ALL work done for him to be boarded there. The vet said he needed a immunization they required but said we "could have it done when we brought him in" and left it at that. When we dropped him off we were informed at that time it would be another office visit and exam charge of which was NOT volunteered to us previously. I attempted to explain this and the woman at the desk merely balked and said "theres nothing I can do since its not my problem". During the next attempt to understand why this was not divulged to us when 2 weeks ago it would have NOT resulted in an additional charge she stated "I dont care" to my wife and I twice. I contact the "owner/veterinarian" and explained this to her. She seemed concerned but was VERY questioning about my "end of the conversation" vs. the employees story of which she was made privy to prior to my conversation. I was told she would questionably investigate and get back to me at which, as of this date, has not happened. With this type of, or should I say LACK of, customer service I am seeking another decent vets office in the area and suggest that maybe, if they have people working in their office with this attitude, I would question the treatment of your animals left in their care.
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D Assen
I have had excellent experiences here. They take good care of our dog. Annual exams, teeth cleaning, boarding. They seem to love our dog and he seems to love them. My mom always trusted this clinic from back in the late 90s and I always have too. I cant imagine anyone else caring for our little buddy.
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Bri McDonnell
As a former veterinarians assistant, I would highly recommend this animal hospital to everyone. The facility is clean, the staff are friendly, and the veterinarians there go out of their way to keep your costs down.
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Deon Knights
Dr. Stevenson is very compassionate funny and smart. Jenny is amazing at what she does and is extremely knowledgeable and passionate. Highly recommend this place!
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Brent Raber
Great animal hospital. Great Experience. Very Pleased. Thank you for the excellent service!
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Brian Zaayer
They take great care of our animals. I would highly recommend them.
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Patty Newsome
Best group of people youll ever meet!!!
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Mary Russell
Outstanding doctors and staff@
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Jack Huckaby
Very nice employees