Planned Parenthood - SE Portland Health Center

Reviews 10

VI

violetta bradford

This place is terrible. Came here because my sister had an appointment. Her appointment was set for 4pm which we arrived for at 4pm. At 5pm I asked how much longer until someone would call her back they said, "Oh theres only 1 person in front of her." However, this was obviously not true as 4 other people were called back before her. Also, all 4 people that were called back before her showed up after we got here. So not fair. 1 of the employees here were nice most were really rude. Will not be coming here again. I asked how come so many people were called in front of my sister because we were here first Anns had an appointment and I was told its because they have different providers. Wow, really??? That shouldnt matter. I believe its because they have a higher paying insurance and not state insurance. But whatever. Then we were offered to reschedule her appointment as come back another day. Like why would we do that? To come back and wait even though we have an appointment while several others get called back? No thanks!

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FE

Felicity Wilkinson

I went in to get my old IUD out and a new one inserted. I dont know what the doctor did, because my first one I had no problems with, just a little cramping, but could still drive and everything. This time, however, I nearly passed out, couldnt see straight, walk straight, ended up lying down on the sidewalk until my mother came to pick me up. I missed my last day of work because I had to go straight to bed and deal with the most excruciating pain of my life. Afterwards, I had constant cramping pain every day, especially when I ate food, so I stopped eating and lost ten pounds unintentionally. This went on for two months until I could get to a gynecologist and have it removed. I feel like when I was lying on the table sweating, breathing heavily, begging for water, clearly close to passing out, the doctor should have double checked that she inserted it correctly. It was a traumatizing experience and I now have panic attacks any time my doctor pulls out the speculum. I do not recommend getting an IUD from this place.

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SE

Seaira Harris

If I could leave no stars I would. The staff were pleasant enough. It was the wait time. I made an appointment and wasnt even called back from the waiting room until 1 hour and 15 minutes after my appointment time. Then I sat in a room alone for another hour and 45 minutes! My boyfriend came with me and I was just getting a depo shot! A shot! Once the 3 hrs had passed and I finally got my shot (that took about 30 seconds total) I was damn near ready to give myself the shot. I felt really bad for my boyfriend who sat patiently waiting. Ive been going to planned parenthood for years in Colorado and just moved back to Portland. In Colorado the waiting room was just as busy except they actually honored appointment times. I could be in and out of the office in 10 minutes. Here, Ive got to wait 3 hours just to get pricked with a needle. Its downright outrageous. I would not reccomend going here if you value your time because they sure dont.

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JO

Jordan Brandt

If i could give this a negative 5 stars i would. Called 3 hrs before and got an appointment set up for 1pm to get a birth control implant out. Showed up 15 minutes before to update everything in my file just to end up waiting 1hr and 15 minutes in the waiting room then when I got back to the room I ended up waiting another 45 minutes just to see the doctor and have a simple procedure that took 5 maybe 10 minutes to remove a tiny tube out of my arm. I ended up having to rearrange the rest of my day today because of this and Ive been going to plan parenthood since high school after todays experience I really wish the gresham location was still open at least there they understood that if you had a appointment you were in at that time not in an hour and 15 minutes after and be done and leaving a total two hours later. If value time or are planing on doing things after ur appointment I DONT recommend going to this location.

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KA

Katherine Ray

Ive had fairly positive experiences with this location. The receptionists have been very kind, and very informative when Ive asked many questions about my payment options and other health-related questions. Ive never been rushed by the nurses or doctors - in fact, I have spent more time in the exam room with PP docs than I have with my own General Practitioner! The only downside to this location is the wait. I believe its because of the large populous of this low-income neighborhood and the high demand for affordable birth control and annual check-ups. When I didnt have a doctor, I went to this PP for affordable pap smears, annual lady check-ups, and free birth control. They take good care of you, but you do end up waiting as though you are at the DMV. I cant blame the docs for that. There are SO MANY PEOPLE in Portland now days, and so few PP offices.

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CA

Cala Boose

I saw a lot of bad reviews so I was nervous about going here, but it was the only place with availability so I went, my apt was early in the morning so that may have affected wait time for the better considering other reviews, though it was already really busy, I waited abt an hr but that is completely normal for any of the locations Ive been to with an apt, NE I think was nearly 2 hrs, SW is generally an hr or a bit less, but I can easily say this was the most thorough attentive Dr. I have yet to encounter through PPHD Lisa Benitez, I wanted to hug her by the end of the apt, so I thought I would give her some props on here, Thanks Doc.

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JI

JIN, Tian

Went there to pick up birth control pills monthly,, entering 4mins before their closing time, ended up told "their clock" passed closing time. With the existence of computes right there. I raised my phone time and argued they should post the unusual rule online. The manager who drove away nurses then agreed to help me. Appreciated. I understand they use the trick to finish work earlier but its not reasonable if there is no notification. Even if they put that on website, I would prefer they mark everywhere 3:20 rather than 3:30. Communication is the key.

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CH

Chelsea Fitzgerald

The staff was very friendly and professional. I made an appointment online earlier, so I arrived 10 minutes early for paperwork. It took another 15 minutes until I was seen. Abby was super pleasant and easy to talk to. I did have to wait in the room for another 25 minutes before the doctor could see me, but I was prepared for that. Overall a very good experience. I will absolutely use this location again.

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JA

James Julian

My girlfriend had a appointment just to renew her birthcontrol prescription it has been 2 hours and she still hasnt been seen. Clearly the staff have a lack of coordination and a lack of professional courtousy for patients who call ahead to schedule an appointment. As definitly demonstrated today this location is far from a leader in healthcare delivery I would highly NOT recommend this location.

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SY

sylvia woolf

They literally took 20 people in the back for there appt when I got here Way before any one else. All I was doing was picking up birth control pills which should not take long . I waited in the lobby as I watched people get called back into the office for over an hour. Plan parent hood needs a better system dealing with patients an there appts. I shouldnt have to wait this long .

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