The Oregon Clinic Pulmonary, Critical Care & Sleep Medicine - West

9427 SW Barnes Rd Ste 296, Portland, OR 97225, USA

Category:	Medical Clinic
Address:	9427 SW Barnes Rd Ste 296, Portland, OR 97225, USA
Phone:	+1 503-297-3778
Site:	oregonclinic.com
Rating:	1.6
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 1

Reviews 7

Melissa Mires

Seriously folks, learn how to manage a schedule! I was a patient two years ago, and when my condition came back I was referred back to them by the Emergency Room. Well first of all ER folllow ups should always be done within a week of the ER visit. Nope, they couldnt get me in for six weeks. Not even after my doctor called on my behalf would they budge. Then they called and rescheduled my appointment three times. I have to arrange transportation so this was a pain. Then i finally got in and the doctor ordered a bunch of testing, and wanted to see me in two weeks. I scheduled the appointment in the office and then of course they called yesterday and changed the time from the afternoon to the morning. Fine. Then they call today and ask about the tests and to confirm my appointment however they had rescheduled the appointment again to another day but neglected to tell me. Then on top of that they have to cancel that one also because they overbooked the doctor! I finally just said have the doctor call me when he gets my results I dont need to wait four years to get my test results and he can tell me what treatment will be over the phone. This office either needs a new office manager, or schedulers with brains. I asked them why when you scheduled the appointment two weeks ago, you did not make sure he could actually see me? No answer other that oh uh well sorry...

A Private User

A physician is ONLY as good as his/her staff. If you can not even get pass the rude and impolite and down right incompetent clinic operator, then you can not get your medical care done or can ya? Or, the "scheduling people" who love to play phone-tag for show-n-tell taking week to even setup a darn simple appointment. So, EVENTUALLY making it to the MD, will not matter after the headache of setting up an appointment now will it? How likely is it that you would want to go back to a doctor whose staff is incompetent and treats you like a number? Even though the MD is brilliant herself. Not a dime worth. Stay away from this clinic. If you have a referal to a pulmonologist, simply glance over the local DEX phone directory, and you would see that there are dozens of other Pulmonary MDs practicing, who would love to get your business and treat you with respect and dignity. IT IS A BUSINESS folks, for them, and it ought to be for YOU as well. Start demanding good service, after all medical costs are highest ever, and you are paying for their shoddy service and bad attitude. CHOICE is yours. Customer service has significantly gone down hill in this great country, you can make a difference.

Mohamed Sharaf

In all honesty I am struggling with the star ratings because when it comes to finally getting the appointment and seeing the doctor (Joshua Ramseyer) I gave him more than 5, "10 stars if I could" I never had more tentative and caring doctor in all my life like he was with me. However when it comes to getting the appointment ( 2 month after the initial call) and dealing with the scheduler I gave minus 7 stars again if I could. so 3 stars are a degraded 10 stars for the doctor because of the staff.

Colleen Conceicao

I just went onto the website to reach the clinic and read the horrible and rude comments. We have been patients of Dr. Shipley for a few years. We met him in the ICU at St. Vincents. Previously a patient of Dr. Flick also. I do agree with some concerns of the front office staff but our experience with Dr. Shipley is that you couldnt be in better hands. Please give this clinic another chance. David & Colleen Conceicao

Tricia Mulligan

This association is awful. Extremely unintelligent office staff, extremely hard to reach or disinterested medical staff, and all most their job is finding numbers on screens.

Thomas Johnson

Hour late to see me and no apology from anyone in the office or any sort of explanation on why the very long delay.

sophie larson

long time on hold and then the scheduler was not friendly or helpful, not the same as it used to be....