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Crystal Vision Center

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3650 Nazareth Pike #7, Bethlehem, PA 18020, USA


Category: Eye Care Center
Address: 3650 Nazareth Pike #7, Bethlehem, PA 18020, USA
Phone: +1 610-865-9900
Site: crystalvisioncenter.com
Rating: 3.5
Working: 9AM–3PM 9AM–6PM 9AM–6PM 10AM–7PM 9AM–5PM 9AM–3PM Closed

Location




Photos 29

Reviews 5

RO

Rochelle McConnell

Just have to order re fill for my contact lens then they told me Im due for yearly check up before I can do the re fill so I did, and then the eye doctor didnt even told me that I need to come back for another check up fitting of my contact lens, so when I had to do check out the receptionist told me I need to come back for follow up on my eye exam but it was my fault I totally forgot, but according to them they will call me the day after my appointment just to remind me but they didnt, its been two weeks now, I was wondering what happen to my re fill so I was on the area so I drop by to ask if my re fill comes, just for me to know they havent made my order because I need to come back.... wow what a night mare, prior to that I also order eye glasses for my son, if I didnt come and ask I wouldnt know my son eye glasses is already ready which we been waiting that for to weeks too.. 2 strikes... what a customer service this place is.. unbelievable


CH

Christina Gonzalez

Staff was not very welcoming, more like awkward and standoffish...Also, the eye doctor caught an attitude when I asked him to explain the price of the eye exam and the deals available. & Lastly, I was not impressed by the quality of their glasses either. I gave them two stars because I guess they arent the worst- I was just dissatisfied. Maybe they acted that way because I look young. Who knows.


TO

Toreena Bartholomew

Ive been here before, the first time they were pretty decent... but I just called to try and make an appointment and they had me on hold for 5+ minutes, so I just hung up. Ridiculous and crappy customer service.


RU

Russ Hopkins

Was very helpful and everyone was friendly and professional


MA

Mary Ann Strohl-Young

Fast! Great staff!



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