Monongahela Valley Hospital

Reviews 4

DA

Dads Farm

Mon Valley Health Plex physical rehab is a joke and the female employees treat you like one. They sit gossiping and giggling behind the front desk all the time, playing on their phones and computers, 97% of the time oblivious of anyone in the waiting room. The first appointment, I filled out the paper work exactly how she described, I even wrote on the top of the page so I would not forget! The grey haired lady says, she filled this out wrong, she didnt listen to anything I said, to the other women and then proceeded to argue with me when I showed her I even wrote what she repeated to me carefully 3 times, on the paper. She didnt want to hear it! I went into therapy while they told my family to go to imaging to wait for me, they explained to them that imaging has a TV there. I came out from my appointment looking for my family and I searched the parking lot, health plex hallways, peaking in rooms, asking people if they seen such described persons, the gym, finally I found them Idk how long after! I cried when I found them, I was panicked! They asked me didnt the lady with red hair tell you we was here, we asked her to, with which I replied angerly, Absolutely not! During the end of my appointment, the therapist will have me lie on the table for heat and massage, facing up to the light above me. I have light sensitivity so they shut out the lights and prop open the door any time I use the table. When the lady comes to end my session, without a word or knock she flicks the light and I feel like Ive been stabbed in the eyes instantly! This week they had me scheduled for 3 days this week, I show up, they argue my appointment wasnt scheduled that day. I show them the print out THEY gave me with my appointments, no apologee, they ask me to reschedule, they are booked for the whole week so Im told if I want an appointment this week, Ill have to call everyday to see if anyone cancels. I was in a car accident. I dont have time for their games. They play with the equipment and screw off way too much, in front of patients DURING their appointments! Get it together ladies and show some respect to your patients. They are people with their own problems, probably one of the reasons they come to you in the first place! The male therapist are kind and informative but these ladys need to get it together!!

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TI

Tina Cleveland

My brother was admitted to the ER at about 1:30AM this morning after falling. He is Down’s Syndrome and was not cooperating so that they could get a CT Scan done, so they administered Ativan to calm him down. My 88 year-old mother stayed with him. They wanted to release him at 4:30AM, but my mother refused. She called me to go pick them up at 7AM since MVH was anxious to get him out of the room. When I arrived, my brother was in such an extremely deep sleep from the medication that our efforts to wake him up failed, so they had a guy come in and physically pull him up. When they put him in a wheelchair, he was still so out of it that he looked like a rag doll, with his limp body and head just falling over, so they put him in straps to keep him upright. When I saw this, I was completely appalled and disgusted that they would even consider releasing anyone in this condition! I even remarked that I couldn’t believe they were releasing him! Completely irresponsible behavior! Absolutely no compassion! I’m quite sure they would not want THEIR loved ones being treated in this manner. Completely inappropriate! I’m in my sixties and in a leg brace. Between my 88 year-old mother and myself, there was absolutely no way we were are able to get him from the car into the house, so they told us to call 911 for assistance. If we have to call 911 for assistance, you would think they would realize he was not ready to be released! My mother was extremely stressed by all of this. When we arrived home, we did have to call 911 to help us get him into the house. After sleeping for several hours at home, he tried to get up to use the bathroom, but was still so out of it that he was incoherent and fell again. I called the nurse to ask how long the meds would stay in his system and she was extremely rude. Time for a new hospital for us. I wish I had thought to take a video of his condition upon release so I could post it to YouTube. I intend to make a formal complaint with the hospital.

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PR

President Wagner

I am currently sitting here in the emergency room for my fiancé`s grandfather which is a World War 2 veteran. I am a veteran myself and come from a very proud veteran family. As i sit here in the emergency room hallway i over hear a gentleman by the Jason Kirby claiming to be prior to service recruiter bad mouth his position of brainwashing new recruits while he was in time of service and bragging about how easy it is to recruit of young men and women trying to make a very challenging and sacrificing life decision to fight for his freedom, comparing it to being a car salesman. How its so easy to get these young easily influenced children for 7 reasons. Maybe if your in here you could ask him these reasons. Cause i have an eighth and i had no idea i would have to go through what i had to being a paratrooper in the 82nd airborne division. It was extremely challenging and I still to this day find it hard to readjust to the civilian life when i have to hear someone like Jason Kirby speak in such a manner. Her grandfather thankfully heard none of this as he is 97 as of this year and has a very keen memory. Maybe Jason Kirby if he is prior to service should remember the reasons he was supposedly brainwashed and supposed to uphold the ARMY VALUES even after his supposed time of service. This just saddens me all the way around that he will continue to approach civilians in such a manner and thank others when he is thanked for his service. Goodnight everyone and pray for Jason Kirby to look at his actions.

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MA

Mary Morgan

This review is for the operators who answer the phones only. The ppl within have always been very kind except once. I had a same day surgery done on June 20, 2016 by Dr. Bacheloni. Everyone involved was wonderful and surgery so far is great. It is now the 24 and I am doing well. But the ppl who answer the phones at the hospital are rude and disgusting. They hang up on you and are not helpful at all. It is fine if you cant find out who called me four times but you dont have to have a negative tone and hang up on me. And when I finally got a name from my voicemail I called back and said "may I please speak to Carol" operator says (in a very sarcastic voice like I am stupid) " um Carol who", I say "I am not sure she only said Carol on my voicemail", and operator says (again in sarcastic voice) "I am sure if it is important she will call you back" and hung up. Mind you this same operator had previously hung up on me right before that when I called and said "hi I just had 2 missed calls from you guys and am calling back" and she said, "we dont know who called you and have no way to find out" click. So rude. You cant be that busy you cant say have a nice day bye.

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