Category: | Veterinarian |
Address: | 1361 Farmington Ave # C, Pottstown, PA 19464, USA |
Phone: | +1 610-326-8700 |
Site: | pottsgroveanimalhospital.com |
Rating: | 2.9 |
Working: | 8AM–8:30PM 8AM–8:30PM 8AM–8:30PM 8AM–8:30PM 8AM–6PM 8AM–2PM Closed |
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Chelsea Gambone
For the health and safety of you animal, do not go here. My mom and I took out 7 year old Weimaraner for an emergency visit to Dr. Shreves because my dog began to act strange, she was no longer eating, she was having muscle tremors and she had fallen down the stairs. Which is very unlike our Gertie (my dog). When we showed up to the office we filled out the paperwork and were put into the back room. The Dr came in and from the moment he stepped in the room he made us aware we were an inconvenience to him and his office staff. He asked my mom was what going on and she explained to him our dog wasnt acting herself, she wasnt eating, had fallen down the flight of steps.. etc. He gives a quick answer followed by an attitude and says get her on the scale. He peeks in her eyes and into her one ear.. he couldnt make the trip around the table to check the other one. He says alright we will run blood work, not once did he feel her body or check her legs as to why they gave out on the steps. He takes the blood and I ask him why hes being so rude to us and before I got the words out of my mouth the large man was in my 52 face. Telling me that I am not a dr that he is and tells me im a know-it-all. Being a concerned owner/sister to my dog of course im going to have questions to ask.. thats wrong in his office apparently. So after a long and drawn out argument which lead to him saying hes going to CALL THE COPS on me? for what reason? Trying to get some help with my sick dog. A day goes by and we call to find out the results of the blood work.... they threw it away! They threw my dogs blood test that we PAID for away. We have now taken our dog to Ironstone Animal Hospital.. the dr at this practice took one look at my dog and said lets get an xray.... My 7 year old weimaraner has Lung Cancer.. My dog is dying. This man at Pottsgrove would have let my dog suffer to her death.. unable to get her breath, falling down steps, trembling... For the sake of your animals life I beg that you DO NOT go to Pottsgrove Animal Hospital. The Dr from Ironstone was appalled that Dr. Shreves could not see the pain and suffering our poor Gertie was in. Gertie was given a month to live.. Dr. Shreves should have no right to be a practicing veterinarian.
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Tiffany Seifrit
I have never been more disgusted with a vets office experience as I am with the one I had at Pottsgrove Animal Hospital. I took my dog there, who got VERY SICK, VERY QUICKLY. He was literally lifeless in my arms, and it appeared he may have had Parvo. When I took him there, and told the vet he was so sick and couldnt control himself, and the vet SCOFFED AT ME. With tears in my eyes as I told them what I wanted to do, the response I got was NOT, "im so sorry to hear that". Instead, the Dr. looked at me and said "So you are just going to KILL him??" I didnt realize that it was a vets job to judge their clients for the decisions that they make about THEIR animals. What was already a tough decision, not that I had much of one, to make, now became something I would be verbally abused about. In NO WAY SHAPE OR FORM should anyone have to go through the experience I went through. NEVER. I will never visit this vets office again, and I hope that no one else ever has to have the experience I did. I would also like to clarify, that I would have given them NO STARS, but I couldnt publish the review without at least clicking one.
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Margaret Schwartz
Terrible experience here when my 12 yr old cat suddenly had difficulty breathing on a Saturday night. Dr Shreves agreed to meet me but I was bothered by his attitude on the telephone. Because of the distress my cat was in (I thought he was dying) I took him in to the clinic. Dr Shreves took one film x-Ray - Pottsgrove Veterinary Hospital does not have the technology to do digital x-rays- and after looking at the x-Ray and listening to his heart he gave my cat an antibiotic injection and told me my cat was not dying. Monday (36 hours later) I picked up the x-Ray and took my cat to our regular vet. My cat was indeed dying, and suffering in severe respiratory distress. My veterinarian said no diagnosis could have been made from such a poor quality x-Ray. My cat suffered at this vets hands and I felt the emergency visit served only to put my money in Dr Shreves pocket. It certainly did nothing to help my cat. I would never trust this clinic with another pet of mine. I feel if Dr Shreves didnt have the diagnostic tools to find out what was wrong with my cat, he should have referred me elsewhere.
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Kristin Perich
This place has gone downhill quickly. Very Dirty office. The doctor is rude and tacks on added costs/procedures without even asking. Did 3 surgeries on our cat that we later found out were unnecessary. the last time we went there a dog pooped in front of the desk. After 10 mins my husband asked the staff to please clean it up, it was gross and beginning to smell. The front desk staff were very obviously annoyed that we even asked. The last straw was our elderly cat was dying from cancer and very clearly suffering. We wanted to schedule euthanasia and they wouldnt schedule us! They insisted we do MORE blood work and XRays first even though we already paid $2k on surgery and tests. We have taken all 4 of our pets to Sanatoga Animal Hospital. Dr Sharma is the kindest vet, and the staff are so compassionate and clearly love their job.
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Ruth Delgado
After seeing the bad rating that Pottsgrove has on here, I felt the need to come on and give them the great review they deserve. We needed to spay our dog and our vet was estimating $350+. A friend told me about the online spaying certificate ($110) and Pottsgrove was a hospital that accepted this. I called to confirm and I spoke to Debbie who answered all of my questions and was very knowledgeable. We were able to schedule our dog for her spaying with no issues. The surgery went well and she was kept overnight for monitoring. We went back 10 days later to have her sutures removed. Not one issue with them! So yes, I would highly recommend! By accepting this online spaying certificate, they saved us hundreds of $.
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Gina Grandy
Dr. Shreeves thinks its ok to provide expensive medical treatment for minor conditions without obtaining consent. He treated my dog for something completely irrelevant to what I made the appointment for. Whats more, the issue he decided to randomly treat my dog for was a known issue in his medical history that the office was aware of. Dr. Shreeves is condescending. He made me very uncomfortable when he tried to demand payment for treatment I did not consent to. Poor medical practice all around. Very disappointed, especially since Ive been taking my pets here for a few years now. I wont go back.
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Taylor Marsh
So pleasantly surprised with Pottsgrove Animal Hospital ! My dog began showing symptoms of lymes disease and our regular vet wasnt able to get us in for an appointment for days. When I told the receptionist my situation she made it work and fit us in that same day even though they were busy. The staff treated my dog Lady with such warmth and the vet seemed very knowledgeable, we felt like we were in great hands! Switching to them as our primary vet