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Highland Park Animal Hospital

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137 S State Rd, Upper Darby, PA 19082, USA


Category: Animal Hospital
Address: 137 S State Rd, Upper Darby, PA 19082, USA
Phone: +1 610-352-2020
Site: highlandparkah.com
Rating: 3.5
Working: 8AM–3PM 8AM–3PM 8AM–3PM 8AM–3PM 8AM–3PM 9AM–12PM Closed

Location




Photos 5

Reviews 9

A

A Private User

This was the wost experience with a vets office I could ever imagine. Our 6 year old long-haired cat was not feeling well and vomitting. So we took him to Highland Park Animal Hospital for an exam. The Vet quoted 1 price for blood work and then he administered a host of other unrequested services, including grooming, yearly shots which were due, etc. But the cat was sick with vomitting and diarreha so I am not sure why they would provide the shots at the same time while diagnosing the sickness. Then my cat was sedated for the grooming, all without even a phone call for approval to provide any additional services. In the end they racked up charges close to $400 and threatened to keep my cat until we could pay the bill. They found nothing wrong with the cat from the blood work or the stool sample. And now my cat still has the same symptons. Needless to say, we have switched to Township Lines services and will Never go back to Highland Park - Dr. Andrew Cleland, Carol, and their new ignorant receptionist who knows absolutely nothing have been absolutely horrible. Dont trust your family friends care to these unfeeling people. All they are concerned about is the $$$.


A

A Private User

Im glad I didnt listen to these comments and listened to Angies List, because Im extremely happy with the results at Highland Park Animal Hospital. I wouldnt trust my fur babies with anyone but their fine staff for everything, yearly exams, emergencies, grooming, or boarding. The staff was extremely helpful, especially the "stupid" Office Manager, Carol. She is always prepared when we walk in the door to greet us, see how all my pets are, and review a quick medical history of them all. I breed my Chihuahuas, and every time I walk in the door, she knows exactly who it is, and all my dogs love seeing her and the doctor. I even have a male Chihuahua who is terrified of all men, except the doctor. Hes very in tune with my pets, and he knows how to ease their excitement or fear. This will be my vet for life.


LI

Lix Jennings

I thought it was very over priced, went in for shots and a grooming ( New to the area) her hair cut was very, very choppy you could see the lines from the clippers and they even managed to cut her almost blad in some spots, and they didnt bother to clean her paws up ( petsmart did a much much better job)- and to top that it was 60$, if it was done right i wouldnt be complainng but guess what they say is true, you get what you paid for. I wouldnt recommend getting grooming here, but everything else was OK, however I will be going else where for services.


A

A Private User

Office Manager is the most uneducated and rude person we have ever come across. We will never ever recommend anyone use this hospital for either grooming or vetenarian services. The office manager is rude and has serious attitude problems. She has the audacity to tell us over the phone that if we are not the customers we do not have the right to call them. What kind of a person that too an office manager has such an attitude. We are currently planning to pursue a legal action against the hospital and the office manager.


CH

Christian Kelly

I have been using Highland Park for years. My dog Wendy had health issues and was in a lot. The staff was always welcoming and it was easy to get appointments. We no longer have Wendy, and Carol helped me through the difficult decision to end her suffering. If I ever get another dog, this will be my vet.


A

A Private User

I really like Highland Park Animal Hospital, I got my first dog recently and spoke with a few different vets and these guys were the most helpful and friendly, I was surprised to learn that did so much other stuff (Grooming, boarding etc.) I never have to take my little guy anywhere else and I love it


C

C Bas

I need a vet, have to call them asap to get prices for puppy shots


A

A Private User

Great Service and Helpful Staff. Ive been going here for 8+ years.


IS

Iszabela Rose

Staff is super friendly. The prices are also very decent.



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