Animal Medical Clinic PC

Reviews 25

JE

Jennifer Williams

* BAD -Takes advantage of customers, Bad treatment of customer and animal! * Brought our puppy in, they made me meet them around back at the back door..and wait over 10 minutes outside (seriously..) then took me and the puppy into a supply room with mops and buckets and cleaning supplies and a table instead of a real examination room. Things only got worse from there.. Took my $ from me and did the test, gave pup anti-diarrhea med and sent us on our way with advice of "Gatorade and a prayer, nothing else can be done. Sorry." Went to another vet (Copeland in Cookeville) for a second opinion and what "Animal Medical Clinic" said/did turned out to be VERY untrue. The other vet helped us GREATLY, gave our puppy SUB Q Fliuds, Antibiotics, Pain Medication, and Stomach Medication too all for about the same cost..and continued to call us and give us advice daily, check on our pup, and oh yes they used an ACTUAL real animal examination room to see us in (instead of a storage room with mops and whatnot) and treated us with care. Our puppies are 100% better now due to our decision to seek care somewhere else(who cared enough for the same amount of $ to actually help, rather than advise "Gatorade and prayer" and dismiss the pup), and I recommend anyone else who cares about their pet do the same. * Tried to resolve with clinic before leaving this review * I called DR. Reynolds office to ask him if what we experienced was normal treatment of a customer/animal..(figuring he would be unhappy to find out about what happened) and that maybe he would make sure it didnt happen again. He cursed and yelled at us over it, and said we were not welcome back again for questioning him/his office (I was astounded). He said we "just wanted something for nothing" (even after telling him we didnt want any refund at all, just wanted to advise him of our experience). He proceeded to yell at us some more about how people should vaccinate their pets(our dogs are) and dont take them there if they dont like the way they treat them, and then hung up. Never going back again, and anyone who considers using this place please be forewarned.

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PH

Phoenix Ray

My family has used Animal Medical since I was a child and they are still who I use for my pets now that I am in my 20s. I would trust this office with my own life and I will not take my dogs anywhere else. They are extremely honest, reasonable, and caring people. They actually love your pets. When I needed to take my heartworm + rescue in for treatment, they allowed me (broke college student at the time) to pay them in two installments of $150 without having to do care credit or anything like that. $300 for that treatment is also WAY below average - their prices are very good for top quality service. My dog had severe separation anxiety when I first rescued her and they allowed me to hold her while they sedated her so that she would be unconscious for the treatment and not see me leaving the office. They were so accommodating and didnt even charge me for the sedation. If your dog needs something, they will help you find the most affordable and best way to do it. If your dog does NOT need something, they will tell you that instead of nickel and diming you for additional service charges like most other vets in Cookeville. Their staff is so so helpful and kind - I hope this place never changes. They are amazing.

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A

A Private User

I have known Dr. Reynolds since he retired from the Army and came to Cookeville. I have known him to be extremely knowledgeable, particularly in matters of surgery. For POWMIA...you dog may have had tiny "seed" ticks on them and while they were under anesthesia and not scratching, the ticks would enlarge tremendously...Ive seen it on my own animals..see nothing, dog goes to sleep, wakes up and suddenly big ticks present..run to get tick medicine. I understand Dr. Reynolds son-in-law is now there and maybe he hasnt gained all the experience dealing with the public that Dr. R has, but give him time...he has a good mentor there.

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A

A Private User

We have had four dogs, a stray cat that adopted us, and two of our neighbors dogs (which they do not care for, either physically or emotionally) that we take to Dr. Reynolds. We think he is knowledgeable, involves the animals owners in the discussion and decision, does not rush to use the most expensive, newest drug IF the older, less expensive one works as well (AND he knows why that is the case). We recommend Dr. Reynolds highly.

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TI

Tina Cantrell

My beloved pet Tygger was in distress and was going to die. I got him to Dr. Reynolds and his staff, and even though Dr. Reynolds told me he couldnt promise me that he might not be able to save my baby he did. I now have my baby boy today and have this wonderful group of people to thank for it. I would trust them with any of my pet care needs.

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KA

kaitlin lawrence

This clinic is really good with my animals the staff is really educated and knows what to do. I hate to say anything negative at all about this place but my baby got a few shots without discussing prices I was a little over Welmed at the register. They are a good clinic who knows what they are doing I have to say!

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AM

Amanda Stacey

I always have the best experience! Lucy Anderson is very knowledgable, kind, and caring with all of our animals. The staff always goes out of their way to fit me in for appointments based upon our busy schedules.

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RA

Rachel Greenway

I have been going to the Animal Medical Clinic for years now. The staff is great and the care my pets receive has always been excellent. They give the best care at a fraction of the cost of other clinics.

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TH

thomas keith

Love these guys and gals! I have been taking balboa and Drake to them since 2013. Thank you for helping me take care of my animals! You are the best!

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SA

Sara E

This clinic is wonderful. They have a very friendly staff and reasonable prices. I take in strays to foster and theyre always my first stop.

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KR

Kristy Herr

Dr. Anderson is wonderful. She is highly trained and very caring. The staff is great. We could not ask for better care for our dogs!

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JE

Jesse Smith

Hes been a vet for as long as i can remember he knows what he is doing and doesnt charge much i would over all suggest this vet

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MA

Mason Jackson

I took my dog in for surgery and wanted to check on her and no one would answer the phone this place is horrible

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CH

Chrystal Smith

The staff is caring and attentive. Ive been bringing my pets here for medical attention for the past 25 years.

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MA

Matthew Langford

Great deal on medications for your pet. If they have trouble with fleas check out there deal on confortis!

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DE

Debbie Clark

Awesome Staff. Im thankful for everything they do to provide the best care for my animals.

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PA

Patrick Reynolds

Great care for my pet, nice staff, and clean facilities. Whats not to like about that?

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MA

Mark Leckington

Wonderful Veterinarian, a Cat Lover, staff is friendly and helpful. They really care.

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PA

Patrick Lankford

Friendly and knowledgable staff who try to give your pet the best service possible

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BI

Billy Sidler

Very friendly and helpful staff would recommend them to anyone

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ME

Megan McSpadden

Very friendly people that just want to help your fur baby.

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AS

Ashley Smith

This clinic truly cares about the health of its patients.

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DA

Danielle Karper

Awesome place. Highly recommended

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CA

Carroll Gotcher

Great, professional animal care.

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RO

Robert Houck

They take good care of baby s

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