Category: | Animal Hospital |
Address: | 7910 Winchester Rd, Memphis, TN 38125, USA |
Phone: | +1 901-362-8321 |
Site: | southwindvets.com |
Rating: | 4.8 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7:30AM–12PM 4–5PM |
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Chau Le
Ive taken two of my cats to Southwind now, and I feel as if they are trying to make more money off of me. When my cat started vomiting and having diarrhea, they pushed me to do a bunch of tests to only come to the conclusion that they really didnt know what was wrong. They then referred me to Memphis Veterinary Hospital, which ran similar, but more extensive testing. Basically, I paid to do 2 ultrasounds, when if they had initially told me they only had the capability to do a partial ultrasound in the first place and referred me then, I wouldnt have had to shell out the extra $400 to their clinic. The one cat was seen by 2 different vets here, and they both gave me differing diagnoses. However based on reviews, and also the fact that the office is close to home, and thus a less stressful drive for my cats, I thought Id take my other cat in to see them for an ingrown claw. Its possible that I had an off- visit with them. When I arrived, instead of focusing on the claw, they pressured me into getting shots and a number of other tests done. I do not mind putting out money to take care of my cats, but I feel pushed to spend more money. The vet tech gave me a dirty look when I told her I felt she was pushing me to spend mote money for things I did not ask for, especially since she was talking to me as if they had already scheduled me for the shots that I did not request. For example, I have indoor only cats, and she insisted I get the feline leukemia booster shot. I know the risks of the disease, but if my cat doesnt even want to venture outside, and I have no other cats coming into my home, the chances are slim that my kitties will contract the disease. Yet here is the vet tech trying to make me feel guilty for not opting for the booster. Do I want my vet to care for my animals? Yes. Do I want to feel like Im being gouged for unnecessary expenses, especially without first discussing with me? No. I did like the Vet that I met today. She did suggest I get bloodwork and urine done to check the overall well- being of my cat, but she was not pushy about it. I will see what comes of it, but I am wary they may suggest I do other things that may not be needed.
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Sydney Atkins
This hospital was awesome! We had an emergency while traveling home from vacation and had to stop. The staff was extremely caring and welcomed us with open arms. My dog was extremely sick and they were very gentle and kind to him. Not only did they take very good care of my dog, they were knowledgeable and thorough when they examined him. After examination they provided a write up of all of their findings and written instructions for further care. We were able to get our dog home and to our local pet hospital. Our dog is on his way to recovery and I really appreciate the treatment our dog received during his visit at this hospital.
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Payton Gartman
My cat Clayton has been going to Southwind since November 2014 and we love it! I appreciate that Southwind keeps me organized by sending regular emails (both general and personalized), and I love that they provided me with a hard copy ID card for Clayton (kind of like a drivers license) when we first started going there. They are always easy to schedule with (regular appointments and even last minute boarding needs), and they are in a good part of town. More than anything, though, they love Clayton and I feel like they remember her/are excited to see her every time I bring her in. I recommend Southwind to all my friends with pets!
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Whit Deacon
Began using Southwind because Bailey, one of our wonderful rescue dogs, had gone there when with her previous owners. We have been so very happy with the entire staff during routine exams, visits for a series of shots, and during a minor surgery. Have recommended Southwind to numerous friends, and will continue to do so! Now have records of all three of our rescues at Southwind, and couldnt be more pleased! Each doctor and all staff members treat our "furry children" as if theyre the most important on the planet - - - which, of course, they are! So grateful to and for this team!
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Rachael Cottam
We have been going to Southwind Animal Hospital since 2001 and have enjoyed it. We have multiple dogs & cats (two of the cats from Southwind) and have used Southwinds multiple services. They are AWESOME!!!! Very caring and concerned when needed. We had to put one of our labs down while out of the country and they went over and beyond to care for her and to communicate with us and help with the options we were up against. Very sad time for us all. Again they are AWESOME!!!! Highly recommend taking your pets to them.
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Jim Ryan
Ive been bringing my cats here for years. I get great service, on time appointments, and telephone follow ups with test results. The staff is friendly and helpful. But Dr. Moseley is the reason I keep returning. I trust him and how he treats my pets. He tells me what treatment needs to be done as well as what doesnt. He cares about my animals, and it shows. I highly recommend Southwind Animal Hospital. Carol Gandy
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Guy Carter
Just took our Bassett Hound in to have his Anal Glands expressed. All is OK! He doesnt do this himself and Ive tried. However determined I am, just cant get it done. Afraid Ill end up doing more harm than good. So I leave it to the Professional Technicians. Never had any issues with them doing this for several years. Great place and I totally trust them with my short legged buddy.
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Martha Jennings
Southwind Animal Hospital is the BEST! The staff treat your pets with love and kindness and go out of their way to give them the very best treatment possible. They really listen to you and work with you in your pets treatment. I just had to put down my sweet little 10-year old pug and would not have gotten through it without the wonderful staff, especially Dr Amy Cooper.
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Danielle Collier
I was very pleased with Southwind Animal Hospital. They have the best staff and animal doctors that I have seen in a while. I am very glad that my dog dutch was able to meet those nice doctors. They took the time and made sure my dog and me were happy. I would recommend this company to anyone. I look forward to taking my newest puppy to them.
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Sean Stanhill
We bring our dog here for health and grooming. The staff is AWESOME, communicative and helpful at every step, especially for new dog owners like us. Be sure to sign up for their emailer. We got free nail clippings when we made a $5 donation to their affiliated animal shelter.
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Tom Gee
The staff were very friendly and helpfull. They went out of their way to make friends with my dog-Brandy. The only complaint I have is, they removed the Pet Portal from their website. It helped me to keep up on my dog records and when exams and shots are coming due.
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Barbara B Thurmond
I have been bringing my 15 year old dog Harley to Southwind for over a year now and I love everything about it. They treat him with such care and I can see the difference it makes to my dog. I just wish that I had started with them sooner. They are great!