Citywide Pet Clinic

Reviews 3

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Chelsea Strangeway

I have to say, this place has taken a total turn for the BEST!! I live close by, but I used to take my animals strictly to a certain veterinary clinic all the way on the very far West Side of Madison just due to a few reasons (one being my cat lived his entire short life with chronic illness, and started off at this other clinic, so I took my dog there as well...), unfortunately due to the illness my cat had and his struggles for 8yrs turning into resistance to medication & treatments I had to put him down last June (2015). So since my dog has a chronic illness as well, but not nearly severe as my kitty, I decided I would be okay with finding a "closer to home" and less expensive veterinary clinic. I had driven past this clinic for years, and was even advised to not go there when I first contemplated it in 2008... It was dingy, dirty, and severely outdated!! But... Since I kept driving past and saw that they remodeled, I decided to step foot in there again to check it out for myself once more; WOW!! Literally changed from outdated, dingy, scary office to an AMAZING clinic!! I have to give them 5-stars, because thats the highest rating Google allows; but I would love to give them 10 stars!! Heres why: 1) Super kind, compassionate, knowledgeable staff members; starting the second you walk through the door, reception staff is on top of everything, vet techs are also willing to help with things such as questions/concerns, and the new Veterinarians are great!! 2) Even though I started off seeing a specific vet there at the clinic who has cut their hours to basically "emergency only" type stuff, I was very VERY nervous being recommended to see a newer vet mainly because my dog is special needs and has very high stress & anxiety during vet visits; again I was totally amazed! The vet I see was very careful to make sure my dog was completely comfortable and gave him the "space" needed when necessary. 3) Ive been literally in panic mode numerous times about my dog; lumps, bumps, shots, medications... Every single time and every single staff member is genuinely nice and compassionate towards me, even when I cant get it together, they talk me through it all... Its soooo refreshing to have staff that actually cares about the fur-babys parent and not just while checking out at the counter with their pocketbook in hand!! AND LASTLY.... 4) PRICE! PRICE!! PRICE!!!! Their prices are soooo very low compared to clinics around Madison, yes I know, "go right outside city limits and youll find low prices for vet care!!", but what comes along with low price vet care outside city limits sometimes comes with low knowledge staff, techs, and unfortunately even sometimes veterinarians. So this is a HUGE plus for me!! The only thing I dont really care for is that the clinic seems to be a Christian based company now, and being the non-faith person I am somewhat makes me wonder how much of my money I spend there yearly goes towards a church or other Christian based "non-profits"; nothing at all against churches and people who choose religion, but Ive watched my own family donate large sums of money to churches only for the church to close its doors with no prior notice to its church goers and high paying supporters. Overall though I am highly amazed over and over again with CityWide Pet Clinic!! They truly do the best they can, and are willing to go above and beyond for their furry/non-furry patients & their parents (people parents, haha!) So do I recommend them? Yes, 127%!!!

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Annette Finney

Absolutely the best! They truly take the best care of your pet!

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Sally Balson

Caring